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"For the price and location which is quite central, it is a great find. But staff not really well trained yet in terms of customer service. There was a strong smell of sewage coming from the drain in the bathoom. There is a water fountain on every floor which is a bonus. Didn't try their breakfast so cannot comment. Housekeeping partially made up the bed. Bathroom wasn't entirely cleaned and tidied. It has a lot going for it because of the decor and ambience and price but it lacks service standards which is a bit disappointing. "

"Fantastic hotel, with magnificent views of the Caucasus Mountains. They have great amenities (sauna, pool, and a simple gym), and the breakfast buffet is fantastic. Would recommend to anyone who wants to stay in Kazbegi"

"Our junior suite was a disappointment. Huge room furnished like a standard room. No sofa, no sitting separation. Looking half empty and far from cozy. "

"Amazing SPA"

"Estancia correcta. Staff correcto. Desayuno muy bueno pero solo disponible a partir de las 8 de la mañana. Vistas excelentes de la ciudad pero localización un poco enrevesada aunque cerca de la ciudad vieja."

"reception works 24 hours. clean apartment with sea view. amazing stay i will come back definitely. in the room was all facility fridge microwave washing machine."

"Nice hotel, well decorated and furnished nicely, good location close to centre of city, "Mother of Georgia" monument hill trek, cable cars, nice bars, restaurants also close by"

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"Honestly, for the price over the new years and festive period, the overall return was good. The atmosphere here is unbeatable in the whole country, though unfortunately they do not clean the mens showers. I stayed two weeks and it was cleaned 0 times. They only remove left clothes and wash products from the bin. "