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Very helpful staff exceptional room

Common area was really good and had many facilities for entertainment. Room was very nicely designed and furnished and was very well equipped for our stay.

A seamless stay from start to finish. The hotel was spotless, extremely convenient for airport access, and the staff were both friendly and professional throughout. No complaints whatsoever—everything ran smoothly!

Great hotel with friendly staff

Fantastic caring staff from the Doorman to the serving staff. Great location along the lake promenade.

The room was spacious and quiet which was surprising given the hotel is located direct opposite the busy train station and bus/tram stop. The beds were comfortable and bed linen and towels crispy white.

Nice, new, well located, good service and facilities. No special remarks. It is may be better equipped for the summer but still you can spend a good weekend in the winter time as well.

Beautiful hotel with spacious rooms. It is also close to everything. The food is delicious Everything we asked for was catered too. The staff are polite, knowledgeable & incredibly speedy with requests.

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Great hotel. Great staff. Excellent value for the money. Really good transport options

Check in staff were very helpful, room was great as was the location

The hotel was clean and the location was brilliant, walking distance to so many places.

Spacious modern room and bathroom. Helpful staff. Near the station.

Very good

Large suite that was quiet and very well appointed Very comfortable I had reserved a lake view room which are much more expensive in Geneva. The view was really only 'partial' lake view as it was more to the side of the building. When I requested a better view I was offered the same room 2 floors up. Marginal better. There is definitely a bias in many properties for guests booking through sites like Hotels.com. Some even admit that. The hotel didn't seem overly busy so I...