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The Cloud 9 Lodge-Vacation Destination

Mountain paradise beckons with breathtaking views, entertainment options including an arcade/game room, swim spa pool, and convenient ski-in/ski-out access

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Cloud 9 Lodge offers a luxurious retreat in Great Smoky Mountains National Park. Six master bedrooms with unique mountain-themed décor make it perfect for large groups. Guests can relax by the fireplace or enjoy panoramic mountain views from the rooftop terrace and private decks.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

About the area

Located in Chalet Village, a neighbourhood in Gatlinburg, this lodge is near theme parks and near a water park. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at Ober Mountain and Wilderness at the Smokies. Travelling with kids? Don't miss Wild Bear Falls Indoor Water Park and Ripley's Aquarium of the Smokies. Make sure you get close to the area's animals with activities such as game walks and birdwatching. Visit our Gatlinburg travel guide
View more Lodges in Gatlinburg
Map
Gatlinburg, TN

What's nearby

  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    2 min drive - 1.7 km
  • Gatlinburg_WildBearFallsIndoorWaterpark_6326714_01
    Wild Bear Falls Indoor Water Park
    2 min drive - 2.4 km
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    2 min drive - 2.1 km
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    2 min drive - 2.1 km
  • Gatlinburg SkyBridge
    1 min drive - 1.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    67 min drive

Restaurants

  • Ole Smoky Distillery
    9 min drive
  • Sugarlands Distilling Co.
    9 min drive
  • Southern Comfort - Westgate Resort
    5 min drive
  • Puckers Sports Bar
    9 min drive
  • Loco Burro Fresh Mex Cantina
    9 min drive

About this property

The Cloud 9 Lodge-Vacation Destination

Family-friendly lodge near Great Smoky Mountains National Park
Near Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park, The Cloud 9 Lodge-Vacation Destination provides an arcade/games room, laundry facilities and a gym. Skiers and snowboarders can spend time on the slopes at this lodge, which offers ski-in/ski-out access and ski lift privileges. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Swimming pool
  • A billiards/pool table, games and ping pong
  • A water dispenser, a table football and books
  • Outdoor furniture, gas grills and smoke-free property
Room features
All guest rooms at The Cloud 9 Lodge-Vacation Destination offer thoughtful touches, such as private pools and fireplaces, as well as amenities, such as free WiFi and air conditioning.
Extra amenities include:
  • 7 bathrooms with showers and baths or showers
  • Decks/patios, kitchens and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Internet access

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Communal pool
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Ski lift privileges
  • Ski-in/ski-out access
  • Table tennis

Conveniences

  • Laundry facilities
  • Water dispenser

Outdoors

  • Barbecue grill
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • At least 80% lighting from LEDs
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 7 bathrooms
  • Bathtub or shower
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool
  • Smart TV
  • Video games

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Dryer
  • Fireplace
  • Heating
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

Events allowed: family gatherings, birthday parties, weddings
Family gatherings and weddings

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 18
Note from host: Family gatherings and weddings
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

This property does not have any lifts
A car is recommended for transport to and from this property

Frequently asked questions

Does The Cloud 9 Lodge-Vacation Destination have a pool?

Yes, this property has a pool.

Is The Cloud 9 Lodge-Vacation Destination pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Cloud 9 Lodge-Vacation Destination?

On-site parking is available at the property.

What time is check-in at The Cloud 9 Lodge-Vacation Destination?

Check-in begins at 4:00 PM.

What time is check-out at The Cloud 9 Lodge-Vacation Destination?

Checkout is at 10:00 AM.

Where is The Cloud 9 Lodge-Vacation Destination located?

This Chalet Village lodge is situated in the mountains, offering ski-in/ski-out access within 3 miles (5 km) of Wild Bear Falls Indoor Water Park and Ripley's Super Fun Zone, and is convenient for winter activities, such as sledging. Gatlinburg Scenic Overlook and Gatlinburg SkyBridge are also within 3 miles (5 km).

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Reviews

The Cloud 9 Lodge-Vacation Destination Reviews

10

Exceptional

9.8

Cleanliness

9.8

Location
Rating 10 - Excellent. 49 out of 51 reviews
Rating 8 - Good. 2 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

Reviews

Verified

10/10 Excellent

David B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bike week in Gatlinburg

Great place to stay….views were amazing!
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful home with lots of room which is important when you have 5 teenagers with you. Clean with more than enough dishes and pots and pans. All the bedrooms were well appointed. Saw bears everyday we were there!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Laura B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect vacation

We had a lovely stay. Hosts were thoughtful and the place was clean. Everything was wonderful. Great place for family time.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Renee C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Views!!

Wonderful stay! Great views! The team property team was very responsive when needed. Location was great as it is close to many attractions.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Kelli R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Vacation Home

This cabin was by far the best we have ever stayed at. Our family thoroughly enjoyed all the amenities and the views were absolutely breathtaking. Thank you so much!
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Brian P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing place to get away

This is an amazing property that has great views, all the amenities, quality furnishings and lots of on property entertainment. It was a 100% seamless process from start to finish and there likely isn’t a better value in the Smokies.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mickey T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Family Stay

The house had the perfect layout for our family. We loved that each room had its own bathroom! It was conveniently located between both Gatlinburg and Pigeon Forge. The host was quick to answer all inquires. All in all, we enjoyed our stay!
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Gina P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

amazing cabin! great for big groups

the cabin was beautiful and clean! great for our big group of friends. everybody had their own room and bathroom which is a major plus. the pool tables and arcade games were enjoyed throughout, and the hot tubs were perfect.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Michelle H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Definitely on Cloud 9

We love this chalet. We have stayed here three times. It holds all of our family. It’s beautiful, clean, convenient, has great property owners that are easy to work with. We will definitely come back.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

between east and west

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend Getaway

Absolutely stunning lovation, very large and spacious rooms. Exceeded my expectations in every way.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Allison C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Mountain Cabin

This cabin was breathtaking. We really enjoyed all the rooms having their own bathrooms and patios. The view is very impressive. The hosts answered any questions we had. We had a great time in Gatlinburg and even the day we just hung around the house. Very well stocked with kitchen supplies and activities
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

barbara y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

PERFECT LOCATION

The pictures do not do this house justice!! The house is amazing, the views are stunning and the Hosts' are fabulous! The location is in the middle of everything so you don't have to travel far.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Susan C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Cabin

The cabin was outstanding with views from every angle and lots of space to spread out. A very high quality cabin. We had some TV issues and the property manager was very responsive and followed up to check on us. Would stay again!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Kristy R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Thanksgiving Heaven

We Stayed at Cloud 9 over Thanksgiving break and we had a wonderful time. The property manager was very responsive and assisted with anything we needed. The house was perfect for our group of 18 and had everything we needed. The views were amazing and the hot tub was fabulous.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Lynda B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

We had a cousin reunion.12 adults. Plenty of room. Loved the big kitchen table, held all of us comfortably. The kitchen could have been bigger, but it worked the multiple decks were great and the near sightings were an added benefit! Great communication with the host. Would stay again!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Pamela C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

An Amazing Stay

My husband and I traveled with 14 young adults from our church and this home could not have been more perfect. It was so clean and spacious. Everyone appreciated having their rooms with private bathrooms We all enjoyed the game room and jacuzzi! The kitchen had everything we needed to cook dinners and breakfast each day! The atmosphere is so homey. We can’t wait to come back!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Nancy C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Everything about this properry, inside and out, is absolutely stunning! The views are magnificent and there are multiple balconies to enjoy them from with quality outdoor furniture. Inside, the furniture was also great and the beds were comfy. We were a 3 generation family of 15 ranging in ages from 4-72. There was something for everyone to enjoy from playing pool, video games. watching movies in the theatre , or relaxing in the hot tub or swim spa. We had a visitor (bear) twice wondering by on his food search route. Thanks for letting us enjoy your lovely chalet. Nancy and Dave
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Nigel F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect for a family reunion!

Great house with space (and bathrooms) for everyone! Enjoyed the hot tub and swim spa. Kitchen is well stocked with two ovens, pots, pans and cooking utensils. (Please add some oven mitts!!). So we cooked most nights.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

John W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

My family thoroughly enjoyed our stay at cloud 9. The cabin was large enough for all of us and very comfortable. The views of the mountains were spectacular! We also had a lot of bears visit over the week. We had an issue with the hot tub and the maintenance guy responded right away and resolved the problem. Overall we had a great stay.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Natalie H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing cabin

My family and I absolutely loved our stay at this cabin! It was in a very central location, close to grocery stores, downtown, skiing, etc. The house itself is gorgeous with beautiful views and the property manager responded quickly to all of our needs. We will definitely be staying here again! Only suggestion I have is to add a few more cooking knifes to the kitchen. Book this place!
Stayed 8 nights in Dec 2023
Verified

10/10 Excellent

Robin J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Tn Cabin trip

Lovely cabin with gorgeous views. Any slight problem was immediately worked on and resolved. Four families and extended family day visits fit in this cabin with lots of room to spare. Love it!
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Charles B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family reunion

Really enjoyed the house. Plenty of room for our group. Views couldn’t be beat. The owner keeps the place spotless. Only a couple issues (minor) that were resolved within an hour. Couldn’t ask for anything more. The bears were a plus. Would come back again in an instant.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Amy P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxation time

Had a great stay! Home is beautiful and well equipped for an easy relaxing week! We saw bears every single day. The property manager was amazing, easy and quick communication. Super impressed with the response time and ability to assist when needed. The home itself was perfect. Fit 3 families with kids very comfortably. Will definitely be back
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Shenada N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Marriage Retreat

The Cloud 9 cabin is a beautiful cabin with a God sent view. It was an awesome set-up for 12 adults (6 couples) and 2 teenagers. We were able to capture wonderful pictures with all the great scenery. The cabin’s set up was spacious and everyone felt like they had their own little love nest. The owners and property manager provided wonderful customer service. This trip was definitely one for us to remember.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Blair W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful stay

We stayed as a family of 12 for our annual family trip. The house was immaculate and gave plenty of options to spread out, yet enjoy a lot of time together. It is very close to both Pigeon Forge and Gatlinburg. However, be prepared to climb a very steep, narrow, curvy road to reach the house. I would definitely recommend this property. We had a great experience with the house and property manager! ❤️
Stayed 4 nights in Dec 2023