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"Helpful staff. I will stay here in the future"

"Very helpful & friendly staff. Above all, a imposing building in a stunning mountain location especially after a night of snow. Excellent dinner and breakfast buffet."

"Late arrival with excellent welcome and friendly check in. Comfortable room with excellent shower… woke to gorgeous mountain views and a wish that I was staying longer."

"Great stay! Wonderful staff- kind and helpful. Loved the restaurant- delicious food and attentive staff. Room was quiet and clean. Walking distance from the city's namesake. If you have a need to be in Castelo Branco, I highly recommend. "

"The quality of the customer service."

"The room was very clean and comfortable, 9th floor with a great view towards the sunrise. The lounge was very cozy. Breakfast was great."

"Nós já estivemos neste hotel oitras vezes, somos bem recebidos o staff é sempre bem atencioso o café da manhã é bem servido ! Super agradável recomendo muito "

"I booked 6 rooms as a group booking. All rooms were very well appointed and luxurious. The staff in particular were first class, with a special call out for Vanessa who was friendly, hospitable and just a delight."

"We would have given this property a top rating (5/5) for the beautifully renovated convent buildings, nice room, beautiful bar and dining area in the former chapel, excellent fine dining etc. Our bedroom had a smoke detector above the bed, however, which blinked throughout the night and affected the quality of our sleep."