Check-in/check-out kiosk

Reviews of Apa Hotel Fukushima-Ekimae

3 out of 5
Apa Hotel Fukushima-Ekimae
8-20 Ota-cho, Fukushima, Fukushima

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 741 reviews" "
Rating 8 - Good. 306 out of 741 reviews" "
Rating 6 - Okay. 81 out of 741 reviews" "
Rating 4 - Poor. 20 out of 741 reviews" "
Rating 2 - Terrible. 10 out of 741 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 3 nights in Apr 2024

10/10 Excellent

GAEUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the little onsen inside the hotel.
Stayed 1 night in Mar 2024
Response from Takahashi /Receptionist on 3 Mar 2024
Thank you very much for choosing APA Hotel Fukushima Ekimae. We are very pleased to receive your compliments on our onsen. We hope that you will have another opportunity to visit our hotel. We look forward to welcoming you again.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
APA Hotels always deliver high quality.
Stayed 2 nights in Nov 2023
Response from Receptionist Takahashi on 27 Nov 2023
Thank you for staying with us here at APA HOTEL〈Fukushima Ekimae〉.We are very pleased to receive your compliments. We will continue to strive to make our hotel even more satisfactory for our guests. Thank you for taking time out of your busy schedule to write us. We look forward to welcoming you again.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice Property and Staff. Only problem is they do not provide 'Ceramic' Cup for making Hot Beverage in the Morning. They only provide cheap plastic cups...
Stayed 3 nights in Nov 2023
Response from Igaue / Receptionist on 24 Nov 2023
Thank you very much for choosing APA HotelFukushima Ekimae. We are very pleased to receive your compliments. We used to use plastic cups at APA Hotel, but we have changed to paper cups for hygienic reasons. We appreciate your understanding. Thank you very much for taking the time to write us. We look forward to welcoming you again.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience. The staff were friendly and helpful. Location was convenient.
Stayed 2 nights in Oct 2023
Response from 武田 on 1 Nov 2023
Thank you very much for choosing APA Hotel Fukushima Ekimae.We are very pleased to receive your compliments.We will continue to strive for further improvement of our services.We look forward to welcoming you again!Front Desk Takeda

6/10 Okay

Asuka

Travelled with partner
The room was a little too tight for two adults, but it was only a night so we made it work. Everything was average, the elevators were always crowded and because there are so many floors it took a while. This is just a personal preference but I did not like the interior decor of the hotel, the textiles were very tiring to look at it, and the colours were also on the tackier side. The bathroom was uncomfortably small. I understand this area needs more exposure and tourism to help the recovering economy, a nicer, more roomier hotel at a reasonable price I believe will go a long way.
Stayed 1 night in Sep 2023
Response from Clark Takeda on 22 Sept 2023
Thank you for choosing APA Hotel Fukushima Ekimae.We are a new urban hotel built on the concept of high functionality, high quality, and environmental friendliness. Our guest rooms are compact, yet have many features to make your stay more comfortable. We understand that some guests may feel a little cramped, and we would appreciate your understanding in the future.It is difficult to take immediate action on the interior design, but we will take your comments into consideration.The bathtubs in our guestrooms are made of APA Hotel's original "egg-shaped unit bathtubs". The bathtubs are designed to be environmentally friendly and eco-friendly, with water-saving showers and faucets with a fixed water volume.We would appreciate your understanding.Thank you very much for taking the time to write us.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
As always with APA, a clean, comfortable room. Very convenient for the station and groceries.
Stayed 3 nights in Jun 2023
Response from Receptionist Hara on 24 Jun 2023
Thank you for staying with us at APA Hotel Fukushima Ekimae.We are happy that you were satisfied with our facility.We hope we can see you again in the near future.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from フロント 村上 on 20 Jul 2021
この度は、アパホテル<福島駅前>にご宿泊頂きまして誠にありがとうございます。 お客様のまたのお越しを心よりお待ち申し上げております。

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from フロント 芳賀 on 1 Jan 2021
この度は、アパホテル<福島駅前>にご宿泊頂き誠にありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

Mike, Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the room is clean and well designed. I like how small but efficient the spacing is. I liked how I can control all of the lights in my room from the bed and how convenient it is to order pizza to the room!
Stayed 2 nights in Nov 2020
Response from Front Haga on 29 Nov 2020
Thank you for staying at APA Hotel . I'm glad you liked it during your stay The rooms are very compact. I hope you enjoyed your stay comfortably. We will continue to do our best to satisfy you. Thank you for posting while you are busy. We look forward to seeing you again.

10/10 Excellent

JessD, Nishiaizu

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and attentive staff. Lovely onsen was a special treat. Bed was so comfortable. Room had everything we needed. Thank you!
Stayed 2 nights in Sep 2020
Response from Front Murakami on 10 Sept 2020
Thank you for staying at APA Hotel . I am honored with many compliments. The large communal bath, which is the pride of the hotel, is rich in minerals and is popular for warming up to the core of the body. I would be happy if I could heal my tiredness as much as possible. The bed uses the Apa Hotel original bed. Thank you for posting while you are busy. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from フロント 鈴木 on 29 Feb 2020
この度は、アパホテル〈福島駅前〉をご利用いただき誠にありがとうございます。 お客様に満足いただけたようで大変嬉しく思います。 現状に留まることなく進化するアパホテルとして邁進して参りますので、次回もまた当館をお選びいただければ幸いでございます。 お忙しい中お時間を割いてのご投稿誠にありがとうございました。 お客様のまたのお越しを心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from フロント 郡司 on 4 Feb 2020
この度はアパホテル<福島駅前>にご宿泊頂き、誠にありがとうございました。 お客様のまたのご利用を心よりお待ち申しあげております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from フロント 村上 on 31 Dec 2019
この度はアパホテル<福島駅前>にご宿泊頂き、誠にありがとうございました。 高い評価を頂き、光栄の至りでございます。再びお客様が当館にお泊まりいただきますことを、心よりお待ち申し上げております。 貴重なお時間を割いてのご投稿、ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very near to Fukushima JR Station (you can see the hotel building once you step out from JR Station). The location is very good and there are two supermarkets within walking distance (50-150m). The supermarket that attached to the JR Station (Pivot) will always offer a 50% discount on instant foods (like Sushi, Fried Rice, Noodles etc) after 6:30 pm. The foods are delicious. Basically the room is not big but clean and has all the basic facilities. The staff speaks good English and the check-in process is smooth. Overall it's a great 3-star hotel & I will definitely recommend this hotel to my friends.
Stayed 2 nights in Nov 2019
Response from Igaue /Receptionist on 15 Dec 2019
Thank you for staying at APA Hotel Fukushima Ekimae this time. This hotel is well received by many customers, such as a convenient location just a 1-minute walk from the west exit of Fukushima Station and a large public bath. I love fried eggs at the supermarket in front of the station. Please appreciate it. Thank you for your compliments about the staff's English. I am very pleased that the guests were satisfied with this stay. If you come here, we hope you can use it again. Thank you very much for your contribution today.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved an out side bath!
Amazing!
Stayed 1 night in Nov 2019
Response from Clerk Suzuki on 30 Nov 2019
Thank you for staying with us here APA HOTEL〈FUKUSHIMA-EKIMAE〉and your kind review. We hope to see you again. Sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from フロント 郡司 on 21 Nov 2019
この度はアパホテル<福島駅前>にご宿泊頂き、誠にありがとうございました。 お客様のまたのご来館を心よりお待ち申し上げております。

8/10 Good

Matt, Hong Kong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to the station. You can saw it easily when you go out the right exit of the station.
Stayed 1 night in Sep 2019
Response from Takeda on 13 Sept 2019
Thank you for staying with us at APA HOTEL〈Fukushima-Ekimae〉. The hotel is a 1-minute walk from Fukushima Station West Exit and is popular with customers.Please come if you have another opportunity Front desk

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Front desk SUGIYAMA on 12 Sept 2019
Thank you for staying with us at APA HOTEL〈Fukushima-Ekimae〉. We really appreciate your kind review. We look forward to seeing you again. Sincerely,

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Don’t pay for the breakfast..
Good: - Hotel is new Bad: - Aircon above the bed is very noisy - Breakfast buffet is one if the worst I have seen in a Japanese hotel. They offer jpy 200 discount if pay night before (1,500 ->1,300), after seeing the buffet I understood why. - ‘Automatic’ check-in procedure is not functioning well and extremely cumbersome
Stayed 1 night in Aug 2019
Response from フロント 芳賀 on 20 Aug 2019
Thank you for staying at APA Hotel Fukushima Ekimae this time. The hotel is a relatively new hotel that has been in its third year since its opening. However, we are very sorry that we cannot meet your expectations regarding the room facilities and breakfast. We have introduced an automatic check-in machine for smooth check-in, but we apologize for the inconvenience caused to our customers. Thank you very much for your contribution today. Accommodation Division Haga

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from フロント 鈴木 on 27 Jul 2019
この度は、アパホテル〈福島駅前〉をご利用いただき誠にありがとうございます。 お客様にご満足いただけたようで大変嬉しく存じます。 また利用したいと思っていただけるホテルを目指して今後も邁進して参りますので、福島にお越しの際はまた当館をお選びいただければ幸いでございます。 お忙しい中お時間を割いてのご投稿誠にありがとうございました。

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area. Great shopping and places to eat. Located directly behind Fukushima station. Very clean and the staff was super friendly. Will stay here again.
Stayed 7 nights in Apr 2019
Response from Clerk Suzuki on 8 Jul 2019
Thank you for staying with us here APA HOTEL〈FUKUSHIMA-EKIMAE〉and your kind review. We hope to see you again.

8/10 Good

TF

Liked: Cleanliness, property conditions & facilities
Don’t like the automatic machine for checking in and out! I’m sure I’ll get used to it but wax time consuming this time
Stayed 1 night in Jun 2019
Response from Clerk Suzuki on 7 Jul 2019
Thank you for staying with us here APA HOTEL〈FUKUSHIMA-EKIMAE〉and your review. Based on your post, we will strive to be a better hotel. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from フロント 郡司 on 26 Jun 2019
この度は、アパホテル〈福島駅前〉にご宿泊頂き、誠にありがとうございます。 お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were too small, but was happy that staff provided with larger pillows.
Stayed 2 nights in May 2019
Response from Receptionist Gunji on 12 May 2019
Thank you for staying with us at APA HOTEL and your kind review. We hope to see you again. Receptionist Gunji

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from フロント 青木 on 13 Jun 2019
この度はアパホテル<福島駅前>にご宿泊頂きまして誠にありがとうございます。 お客様のまたのご利用を心よりお待ち申し上げております。

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from フロント 青木 on 13 Jun 2019
この度はアパホテル<福島駅前>にご宿泊頂きまして誠にありがとうございます。 高評価を頂き、大変嬉しく存じます。 お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Appeared to be clean but there is little to no place to open your suitcase and your dirty suitcases have a hard time not rubbing against the bed sheets.
Stayed 1 night in Apr 2019
Response from Font Aoki on 2 May 2019
Thank you for staying at APA Hotel. However, I am sorry that the room is compact. If you come to Fukushima, please use the APA Hotel. Thank you for posting.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Apr 2019
Response from フロント 青木 on 3 May 2019
この度はアパホテル<福島駅前>にご宿泊頂きましてありがとうございます。 またのご利用を心よりお待ち申し上げております。

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice & enjoyable stay. Near to train station and good eatery palaces
Stayed 2 nights in Apr 2019
Response from Sugihara / Receptionist on 14 Apr 2019
Thank you for choosing to stay with us at the APA HOTEL〈Fukushima-Ekimae〉. We are honored to read your warm comment regarding our facility and service. We certainly hope you will choose to stay with us again on your next visit to Fukushima. Warm Regards, Sugihara / Receptionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Front Gunji on 10 Apr 2019
Thank you for staying with . We look forward to serving you again soon.

10/10 Excellent

Sarah, Oakland, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The walk from the train station is 1 minute and if you want to spend time on the west side of the station (shopping/restaurants) it only takes 5 minute to walk there. Good breakfast.
Stayed 1 night in Jan 2019
Response from Receptionist / Suzuki on 22 Jan 2019
Thank you for staying with us here at APA HOTEL and your kind review. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and comforter were very comfortable. I slept great after a long hot soak in the bath.
Stayed 1 night in Dec 2018
Response from Receptionist / Suzuki on 2 Jan 2019
Thank you for staying with us here APA HOTEL and your kind review. We are proud of your review. We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to the Shinkansen Station! Very convenient! But 3 pm check in time is a bit too late!
Stayed 2 nights in Nov 2018
Response from Clark Himeno on 4 Dec 2018
Thank you very much for using APA Hotel in front of you. The word of compliment from the customer, I am very happy. However, I apologize for inconveniencing about check-in time. In case of paying 1000 yen, check-in time can be made one hour earlier. We are looking forward to seeing you again. Thank you for posting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The train station is steps away from the hotel and accomodations were great - clean, new, and comfortable.
Stayed 1 night in Nov 2018
Response from フロント 菊地 on 14 Nov 2018
Thank you very much for staying at APA Hotel Fukushima Station in front of you. We are honored to have your satisfaction with our customers. If there is another chance, please use the hotel by all means. Thank you for posting to the word-of-mouth. front:kikuchi

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018
Response from Clerk / Suzuki on 7 Nov 2018
Thank you for staying with us here APA HOTEL and your kind review. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel gave me a great relaxing.
This hotel was situated in front of the JR Fukushima station. The room was almost brand new. A spa was downsized one as you imagine, but it had enough atmosphere to relax and enjoy. Even if you arrive at the hotel at 0 o'clock, there is no reason to give it up. You can enjoy it by 25:00 o’clock. And the staff searched my earliest bus of the next morning instead of me while I was taking the spa. Then I had got an excellent resting by the next morning.
Stayed 1 night in Nov 2018
Response from フロント 富樫 on 4 Nov 2018
Thank you for staying at APA HOTEL. We are very pleased to stay with satisfaction. It takes one minutes to walk from Fukushima Station to APA HOTEL. How was the public bath in the hotel? If you stay again,we want you to slowly go into a hot spring and heal your tiredness. Thank you for your opinion. We are looking forward to seeing you again. Front Togashi

8/10 Good

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from フロント 富樫 on 3 Nov 2018
この度は、アパホテル<福島駅前>をご利用頂き、誠にありがとうございます。 またのご利用をスタッフ一同、心よりお待ちしております。

10/10 Excellent

MikuFanUSA, Rosemount, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, it's a new APA hotel, located literally 1 minute walk from the exit of the main Fukushima train station. When you exit the shinkansen, you can see the hotel immediately. Location was one thing, but the staff was wonderful, very helpful and spoke great English. In addition, there is an amazing onsen in the hotel, and a nice restaurant. The room I had was spotlessly clean, and offered all the usual APA benefits (free teas, toothbrushes, etc). But again, location and price was what sold it for me. And the fact that it was relatively newly constructed was an added bonus. The hotel staff was amazing.
Stayed 1 night in Sep 2018
Response from Ray on 19 Sept 2018
Thank you for staying with us this time. How was your trip in Fkushima ? We really appriciated your kind wards. We will be expecting your visit next time. Clark Onozuka

10/10 Excellent

Phill

I like the APA hotel group
Great place, very clean and friendly staff
Stayed 2 nights in Sep 2018
Response from Sato on 12 Sept 2018
Thank you for your stay with us. We glad to hear you stay comfortable in the hotel. We are looking forward to seeing you again. Thank you for your review. Clerk Sato

10/10 Excellent

Stepehen, Fukushima shi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right beside the train station. Well kept and clean. Very nice.
Stayed 2 nights in Aug 2018
Response from Receptionist / Suzuki on 27 Aug 2018
Thank you for staying with us here APA HOTEL and your kind review. We hope to see you again.

10/10 Excellent

Natalie Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from フロント 目黒 on 29 Jun 2018
ご利用ありがとうございます。ご意見ありがとうございました。

10/10 Excellent

Fredy De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from フロント 安田 on 27 Jun 2018
この度は、アパホテル<福島駅前>をご利用いただきまして誠にありがとうございます。 またのご利用をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with a large bath
Very convenient as it is close to the Fukushima station
Stayed 1 night in May 2018
Response from Receptionist kikuta on 7 Jun 2018
Thank you very much for staying at APA Hotel Fukushima Station in front of you. I would like to take this opportunity to thank you again for receiving valuable opinions. I will continue to devise from now on. I am looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from フロント 菊田 on 10 May 2018
この度はアパホテル<福島駅前>にご宿泊頂きまして誠にありがとうございました。 また、貴重なお時間を割いてのクチコミのご投稿重ねて御礼申し上げます。 お客様のまたのご来館を心よりお待ち申し上げております。 ありがとうございました。

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ditectlu opp train station . Rooms were not very bed but if you got a corner room, it's bigger than the others. Onsen is small but sufficient. Good cp omfortable bed .
Response from Receptionist / Suzuki on 7 May 2018
Thank you for staying with us here APA HOTEL and your kind review. We hope to se you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for travellers
We enjoyed our two night stay at the APA Hotel Fukushima. It was the perfect location for us to access the Shinkansen and to meet our friends.
Response from meguro on 29 Apr 2018
Thank you very much for staying in front of APA Hotel Fukushima station this time. I am pleased that you seemed satisfied with the customer. Thank you for posting valuable time. We are looking forward to seeing you again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Facilities are not convenient. Location is good. Staff is so so.
Stayed 1 night in Feb 2018
Response from Receptionist on 17 Feb 2018
Thank you for staying with us here APA HOTEL and your review. We are sorry that we let you down and did not meet your expectations. We will try to improve the level of service to satisfy our customers. We hope we will have the opportunity to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a smoking double room. It was clean and comfortable. I also used 2nd floor’s bath. It was great. Just one thing, If I could have a bigger room, it would be nicer. (Because I used the room with my friend) In short, I was satisfied with the room and services.
Stayed 1 night in Dec 2017
Response from Receptionist on 31 Dec 2017
Thank you very much for staying at APA Hotel Fukushima Station in front of you. It seems that you were comfortable and I am very happy. I would like to thank you again for receiving valuable opinions. looking forward to seeing you coming again.

8/10 Good

Sailor d., San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with hot spring
The hot spring make this hotel different from other hotels with similar rates. Only complaint is the smoking smell at the corridor and in the elevator.
Stayed 5 nights in Oct 2017
Response from APA HOTEL〈Fukushima Ekimae〉 on 30 Oct 2017
Thank you for staying with us here APA HOTEL〈Fukushima Ekimae〉 and your kind review. We look forward to welcoming you back soon. Suzuki / Receptionist