"Very nice resort. Very clean!!! Food was okay. Beach was beautiful; loved how there were palm trees everywhere and so you could pull up a lounge chair for shade. I understand it was a kid friendly resort but I absolutely hated having pure alcohol poured on top of the slushee drink. You would think at least at the adults only pool, that that could be mixed in in the machine.
As for the staff, I have to say I am disappointed. I stayed at a RIU in Cancun last year and the staff were exceptional. I felt a lot of the staff were very rude. Very unkind and acted as if they hated their job. No smiles. I would compliment them and they wouldn’t say anything or even smile. When I got my face painted for the white party the girl was PISSED that there was a line and when she turned around and saw a line she said “damn”. She wouldn’t converse with me or anything. It kind of killed my mood. NOW there were workers who were very kind. Oneil was a bartender at the wedding we attended and at the front bar by the entrance and he was great!!! Whitney with RIU fun was a hoot! Loved her. Other workers did not have their vibe or energy. And they were VERY pushy for tips. Even at the wedding we attended, my husband said thank you to everyone and one of the waiters said “well aren’t you going to tip me?” After we had tipped OUR waiter and Oneil.
I honestly do not know if we will return to this resort as nice as it is just because the workers realllly killed the vibe. "