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Reviews of Fairfield by Marriott Inn & Suites Fresno River Park

2.5 out of 5
Fairfield by Marriott Inn & Suites Fresno River Park
330 E Fir Avenue, Fresno, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tommie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and accommodating and the property is well maintained. The only thing I did not like was the smells within the halls. They were pretty bad. There needs to be better circulation. There was no specific time of day or night, just throughout my stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

GreenBus, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Business traveller, Travelled with partner
Room was spacious, the attendant who checked us in was ver professional and has excellent customer service. We would stay here again. It’s walking distance to Kaiser hospital where my mom is at. Thank you for a wonderful stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Clean, modern and very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Would stay there again.
Stayed 1 night in Mar 2024

8/10 Good

Anwar, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in Mar 2024

6/10 Okay

Jerry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. I would have given it a higher score but I had to check out a 2 am because of all of the noise. People on my floor playing very loud music, talking very loud, running up and down the hall and slamming doors. When I checked out I told the clerk and she really didn't seem to care. She was polite but it seems like there would have been some sort of concern.
Stayed 1 night in Feb 2024

10/10 Excellent

Billy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Edward, West Hills

Stayed 2 nights in Feb 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super Thin Walls, could hear child crying upstairs 1/2 the night. Also the AC unit was louder than expected. Woke up with major congestion probably due to the dust that thing put off. Clearly the filter or unit isn’t being cleaned regularly. Overall the property is okay, but it’s way overpriced for what it is. A glorified Holiday Inn Express. They think just because they put a 70” Smart TV in the room that automatically makes it worth $200 a night stay…. NOT
Stayed 1 night in Feb 2024

8/10 Good

Anthony G.

Stayed 3 nights in Jan 2024

10/10 Excellent

Monique

Stayed 1 night in Jan 2024
Response from Sean on 8 Feb 2024
We appreciate you rating your stay Monique! Come again!

6/10 Okay

Yer

The area is too dark at night. There are homeless people close by.
Stayed 1 night in Dec 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sean on 8 Feb 2024
Thank you Larry for rating your stay! We hope we can host you again some time.

2/10 Terrible

Tedonna

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
4th stay was not a charm
I have stayed here before and it was good but this time got a suit ( cost more) and too many things in room were broke. Shower doors would not stay closed while showering. Heater broken. Coffee maker broken. Charged for balcony but not a balcony anywhere on the building. When I let the clerk at front desk know she just smiled and said she would let maintenance know.
Stayed 1 night in Dec 2023
Response from Sean on 8 Feb 2024
Thank you Tedonna for sharing how your stay went. We promise to continue improving and we greatly appreciate your valuable insight.

10/10 Excellent

Son

Stayed 1 night in Sep 2023

10/10 Excellent

Kimiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too bad they will not be pet friendly (
La Quinta is the one we always consider to stay our trip with 2 dogs. They have been a dog friendly hotel for a long time. But we were informed that starting 10/01/2023, policy will be changed and no longer accept 4-leg guests.
Stayed 1 night in Sep 2023

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

steven

Liked: Cleanliness, staff & service
The room was clean and the few people I dealt with were very nice. BUT the TV didn't work, not much pressure from the shower which only got luke warm at best. "Breakfast" was saran wrapped bread slices and bagels, do it yourself waffles and corn flakes. Again, it was clean and quiet but definitely underwhelming.
Stayed 1 night in Sep 2023

10/10 Excellent

Ruben

Stayed 1 night in Sep 2023

8/10 Good

Cuquis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very welcoming it was clean and very relaxing. Breakfast was hot and fresh. We’ll be back again.
Stayed 1 night in Sep 2023

4/10 Poor

william

Stayed 1 night in Sep 2023

10/10 Excellent

Angel

Liked: Staff & service, amenities, property conditions & facilities
Nice people and great continental breakfast. Under construction but they are doing a great good.
Stayed 1 night in Sep 2023

2/10 Terrible

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty sheets
The sheets on the bed were not clean. There were crumbs and blonde hair (I am a brunette) in the bed. The soap in the bathroom was used and not one additional new soap was provided. It was beyond disgusting and I will never stay at La Quinta again.
Stayed 1 night in Sep 2023
Response from GM on 25 Sept 2023
Dear Rebecca,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Fresno Riverpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not up to standard. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doctors appointment
Stayed 1 night in Sep 2023

10/10 Excellent

Peter, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed - nice shower - very large TV screen - Polite, co-operative staff - breakfast worked well with no staff, except to clean up.
Stayed 1 night in Sep 2023

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No remote for TV Breakfast was far below average
Stayed 1 night in Sep 2023

2/10 Terrible

guadalupe

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was closed, loud music and just couldn’t go to sleep because of it, but staff was very friendly p
Stayed 1 night in Sep 2023
Response from GM on 20 Sept 2023
Dear Guadalupe,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Fresno Riverpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were not told at booking that our pool is temporarily closed and that we had some loud guests around your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I called due to them having reconstruction in the hotel and they told me they have the same amentied but when arrived they were not complete and they did not have a pool was so disappointed they tell me one thing and it was the opposite not ok.with that. They should clearly state it on there profile.
Stayed 1 night in Sep 2023
Response from GM on 19 Sept 2023
Dear Timothy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Fresno Riverpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not told at booking that our pool is temporarily closed. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the excellent work!
Stayed 1 night in Sep 2023

8/10 Good

Nadine M

Travelled with family
Liked: Staff & service, amenities
The Hotel was nice, clean and friendly staff. The rooms are newly renovated, so they are very clean and comfortable. Free breakfast in the morning was good, they have a gym, and a pool, but it is very small. It was closed due to maintenance of the jacuzzi. We got a good price, no complaints, we would stay there again, no problem.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Everything was fine . A little construction going on but it didn’t bother us. The only downside was the air conditioner leaked on the carpet all the way to the bed. When I woke up I stepped in water which was a shock. I told the desk and she sent maintenance. It was nice. Free parking.
Stayed 1 night in Sep 2023

4/10 Poor

Joseluis

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service
Rooms are nicely renovated!
Stayed 2 nights in Sep 2023

4/10 Poor

Albert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The loby was under remodle construction when we checked in. The service was limited. Also, charged the incorrect amount on the credit card.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Why is the hotel open during the renovation?
I was not informed, either by hotel.com or by the hotel itself, that renovations were in progress. Result: no pool, breakfast in the dust and construction materials. We had booked this hotel to chill at the pool on a day at 102 °F after a long drive and to relax.et The room is fine, the bathroom is quite nice. There are plenty of other hotels just as good just right over the road. This hotel might be nice, but in the meantime, go across the street.
Stayed 1 night in Aug 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I was not informed by Hotels.com nor the hotel that it was under renovation. No pool, front desk, lobby, dining area - all under renovation. staff was professional though and provided a courtesy late checkout & bagged continental breakfast
Stayed 1 night in Aug 2023

6/10 Okay

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
We did not know before booking that they are undergoing renovations and received an email after paying. When checking in was shocked that the lobby is down to bare walls and construction dust everywhere. Not even a discount!
Stayed 1 night in Aug 2023

2/10 Terrible

Ines

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

RUBINA

Stayed 1 night in Aug 2023

10/10 Excellent

Janusz, Carmichael

Stayed 1 night in Aug 2023

8/10 Good

Shelley

Stayed 1 night in Aug 2023

2/10 Terrible

Patricia A

Travelled with family
Disliked: Property conditions & facilities
Horrible construction noise!!!!!
I was notified that the pool and laundry facilities were being remodeled. The truth was that many other areas were being remodeled. The construction noise started at 8 am, was extremely noisy, and continued all day!! I should not have been charge full price for this room under these conditions!! I deserve a partial refund, at least!!!
Stayed 2 nights in Aug 2023

6/10 Okay

Guadalupe

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

linda

Stayed 1 night in Jul 2023