Lobby

Reviews of Y O Ranch Hotel

3 out of 5
Y O Ranch Hotel
2033 Sidney Baker St, Kerrville, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1010 reviews" "
Rating 8 - Good. 294 out of 1010 reviews" "
Rating 6 - Okay. 140 out of 1010 reviews" "
Rating 4 - Poor. 88 out of 1010 reviews" "
Rating 2 - Terrible. 46 out of 1010 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Beware! Looks great in photos only. The inside is dirty especially the floors. Found items under bed that was trash and feet turn black after walking on them for a short period. Sheets and towels smell like mildew. The Branding Iron food is soo expensive and not edible. Whoever is rating good is lying. That food made me sick just after taking one bite. No Flavor, over cooked/some undercooked, and pricing should be close to free. The staff was fine but nothing special. The bar inside is the only thing that I would say was good, but then again nothing special. Walls are also paper thin, and it doesn’t look like they have updated anything in 50 years . I would not recommend for the price. You should look across the street.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mliss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic when I asked for a room closer to the lobby even though there was very little vacancy. I didn’t heard a sound which allowed be to have a fabulous nights sleep. The shower water was just the right temp and the pressure very good.
Stayed 1 night in Mar 2024

10/10 Excellent

Harlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some reviews have made noise about the property being old; they arent entirely wrong. But it should not be compared against some new or freshly renovated hotel. Think of this as a very well maintained antique. Everything worked well, the room was clean and spacious and well maintained, and the property was quiet. It was too nippy for the pool, but we enjoyed the hot tub. Would.stay again, no hesitation.
Stayed 3 nights in Mar 2024

6/10 Okay

Diantha

Liked: Staff & service
Disliked: Cleanliness
Room had apparently not been used in sometime. When water first turned on in shower, very rusty, and tub itself was stained. Rooms weren't carpeted, with tiles, and seemed dusty in places. There was a dog show going on and we were advised about it on checkin, but constant barking throughout the nightwas very disturbing, and unable to sleep undisturbed through the night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great staff
Stayed 3 nights in Mar 2024

8/10 Good

Shelley

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historical aspects of the hotel and the decor. The breakfast buffet was amazing and really loved all of the options. Our room was very large and the bed was really comfortable. We would definitely go back.
Stayed 1 night in Mar 2024

6/10 Okay

Kimberly

Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place customer service was excellent
Stayed 1 night in Feb 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Very unique place to stay. The family bunk bed room was awesome and worth the extra money. Nice balcony and basic amenities. The things that could use improvement is some basic upgrades with the fixtures and furniture. The property is obviously older and could use a facelift here and there. The road is a busy one so expect lots of noisy traffic with outward facing rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
Fun

10/10 Excellent

Christopher, Kerrville

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities with a tasty restaurant on site.
Stayed 3 nights in Dec 2023

8/10 Good

Francisco

Stayed 2 nights in Dec 2023

8/10 Good

Diane

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa, mobile

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was in town for a wedding. Several of us stayed at Y O. It was nice that there was a restaurant and a bar. We enjoyed both. We had so much fun visiting in the lobby, and bar. Loved the pool table as well.
Stayed 2 nights in Dec 2023

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very friendly from the front desk to the bar and restaurant areas.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most delightful place to just get away from the business of live. My wife and I enjoy the down home feel and the accessibility to all the extras available in the city.
Stayed 1 night in Dec 2023

10/10 Excellent

Narda Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lobby area
I loved the lobby, worth the stay. Beautiful thematic decorations great for very nice pictures. Beds were very comfortable. Floor was clean but had some stains that probably had to do with age. Shower area needs to be updated in mi opinion, to be more attractive.
Stayed 1 night in Dec 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert A.

Stayed 2 nights in Nov 2023

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carl

Stayed 1 night in Nov 2023

8/10 Good

ronald

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay was nice
Stayed 3 nights in Nov 2023

6/10 Okay

Christopher Eugene

Travelled with family
Liked: Amenities
The rooms are dated and need to be updated
Stayed 1 night in Nov 2023

8/10 Good

Kelon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Room was a little outdated, but nice enough. We could hear every word the ladies in the room next to us said, however. Not much for sound proofing.
Stayed 1 night in Nov 2023

10/10 Excellent

GUY

Stayed 1 night in Nov 2023

10/10 Excellent

Clinton Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Jane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all. Very dated. On a good note it was quite, beds were comfy, ac was cold and the water was hot.
Stayed 2 nights in Nov 2023

10/10 Excellent

GUY

Stayed 1 night in Nov 2023

6/10 Okay

Araceli

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was no shower curtain so there was water everywhere. The carpet in the bunk bed room was very old, dirty, and smelly
Stayed 1 night in Nov 2023
Response from DOROTHY FRONT DESK Y O on 28 Nov 2023
Hello Araceli, I am so sorry you did not have a shower curtain. There is no reason for that. We will take care of the carpet. Again please know the issues are dealt with.

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Cheria

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did not stay!! The room was dark, old snd had a musty odor. The wall heater had a terrible smell when running. We just could not stay. Front desk staff was very nice. They offered another room, but felt the same issues would exist. Very disappointing!!
Stayed 1 night in Nov 2023
Response from DOROTHY FRONT DESK on 28 Nov 2023
Hello Cheria,I am sorry you did not stay with us at the Y O Ranch I am sorry for the disappointment, I understand after a long day being tired and having to choose another hotel is not fun .for that I am truly sorry. I do hope you got rest that night. The heater smell has been taken care of.

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, room comfort
YO
Recently spent two nights at5 the YO, and found that not much has changed since my last stay there 25 years ago. The lobby, bar and restaurant retain the western character very well. The room was large and comfortable though it had a worn feel to it. Overall, it was still a conformable stay and value. Just don't expect a fresh and modern feel when you stay there.
Stayed 2 nights in Nov 2023

6/10 Okay

jeffrey

Business traveller
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs an update
This hotel is in need of a update. Very 1990.
Stayed 2 nights in Nov 2023

10/10 Excellent

Royal

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful and we really enjoyed the restaurant and our waitress
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Juana

Stayed 4 nights in Oct 2023

10/10 Excellent

Chris

Stayed 1 night in Oct 2023

10/10 Excellent

July

Stayed 1 night in Oct 2023

6/10 Okay

Randal

The beds were too soft and uncomfortable for two people.
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was pretty clean room was very comfortable. Stayed in the king suite loved the separate bathrooms! Stayed here years ago on business, will be back for sure!
Stayed 2 nights in Oct 2023

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quite, highly recommend

8/10 Good

Jerry

Travelled with family
Liked: Staff & service, amenities
Impressive checkin area still needs update….
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great themed property. So much character and charm. 20 minutes to Fredericksburg.
Stayed 3 nights in Oct 2023