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Reviews of Haka House Franz Josef

3 out of 5
Haka House Franz Josef
2-4 Cron Street, Franz Josef Glacier

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Alexandra

Disliked: Cleanliness
I stayed for 4 days and 3 nights, during that time the bathroom facilities were never cleaned despite me raising the issue to staff at reception.They were dirty and quite frankly disgusting. There was no toilet paper until the 4th day so it was lucky I had my own stash. No soap was provided in the bathroom either. Flooding of the bathrooms also seemed an issue. The kitchen facilities were also dirty and never cleaned. On a positive, the room I stayed in was nice and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for exploring the area. Great room & communal facilities. Would recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of my favourite hostel stays in the South Island. I stayed in a total of three Haka Houses over my NZ trip, but I think Franz Josef was my favourite. Obviously the location is incredible and proximity to the glacier can't be beat. The kitchen is massive with lots of facilities and storage, the games room/lounge/dining room and movie room are all pretty generously appointed. It also lends itself well to socialisation and I think I unexpectedly made the most pals passing through here (and Arthur's Pass). The front desk staff are really nice and are there from 0800-2000hrs. There was no onsite parking (paid) available due to summer high season but plenty of free street parking available. All Haka Houses I've stayed at have the same bunk style with two AU/NZ electrical sockets as well as a USB-A and USB-C port, plus lockable storage that has the same thing inside (bring a decent-sized lock, I had some tiny ones and had to buy a medium one). This is a great idea. You can charge things while you're away and they're locked up, and if you don't have an international adapter you can use cable only. The privacy curtains are a good touch as well. They also have all had the nice enclosed showers with a detachable showerhead. And bath mats! I also think I had my best hostel sleep here, the beds are decently comfy and I got really lucky with roomies - three other women, none of us snored.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great Haka hostel. Common areas fantastic and large enough to accommodate the number of guests. Beds super comfortable and private. Staff at check in very friendly and helpful. Only minor gripe was no shower mats. There were some small rubbery mats, which I assume we're just for not slip purposes, because they and the surrounding floor were soaked (and freezing!). Would be good to provide floor mats to actually keep the floor dry
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately the room we booked was flooded and so moved into a double bunk room with shared bathroom (we booked private en-suite room) Staff were helpful and also gave us the opportunity to cancel but there was no other accommodation available in the town. The manager gave us a part refund and was apologetic about the situation.
Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Stayed 1 night in Feb 2024

6/10 Okay

Maggie

Stayed 1 night in Feb 2024

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and reasonable price
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facilities for the price, well worth it
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, good kitchen facilities, Franz Josef is small so short walking distance to main street
Stayed 1 night in Jan 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities. Would use again. Spacious kitchen area.
Stayed 1 night in Jan 2024

8/10 Good

Fiona

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic property, clean, super comfortable beds in the family room, lovely ensuite. Just remember your passports for check in. We only had our Canadian driver licenses & it threw a spanner in the works and made check in a nightmare, despite having prepaid for the room.
Stayed 1 night in Jan 2024

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
post Copland Hike
Friendly staff, the sauna was a bonus and aided recovery after our long hike. a perfect wee stop over, super comfy beds!
Stayed 1 night in Jan 2024

2/10 Terrible

Angelina

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist alles ganz neu renoviert in einem alten Haus. Das Zimmer (2 Bett mit eigenem Bad) ist klein aber ausreichend. Die Gemeinschaftsküche könnte häufiger eine Reinigung gebrauchen, sonst aber sauber.
Stayed 1 night in Feb 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Auberge de jeunesse vraiment top. Elle a été rénové il y a peu. Elle se trouve près de toutes les commodités.
Stayed 2 nights in Jan 2024