Thank you very much for your great review!Warm regards,Florian WoitheHotel Manager

Thank you very much for your kind e-mail and lovely review!Best regards,Florian WoitheHotel Manager

Thank you very much for your kind review! Best regards,Florian WoitheHotel Manager

Thank you very much for your kind review and motivating feedback!Kind regards,Florian WoitheHotel Manager

Dear Guest,It is truly uplifting to hear that your experience with us at Hotel Steigenberger Icon Frankfurter Hof was excellent. It's our constant endeavor to provide our guests with exceptional experiences and your feedback reassures us that we are on the right path.Your positive remarks will surely motivate the team to continue to deliver high standards of service. We are committed to making every visit as close to perfect as possible and your feedback is a valuable part of that process.We look forward to welcoming you back soon.Kind regards,Florian WoitheHotel Manager

Thank you very much for your kind review!Best regards,Florian WoitheHotel Manager

Dear Esteemed Guest,We are truly delighted to hear that you've rated your experience at Hotel Steigenberger Icon Frankfurt Hof as excellent. Your feedback is extremely valuable to us, as we strive to provide our guests with a memorable stay.Our team endeavors to create a warm and welcoming environment, and it's always heartening to know when we've been successful in our efforts. Your kind words serve as a wonderful affirmation of the hard work and dedication we put into ensuring our guests' comfort and satisfaction.We truly look forward to welcoming you back in the future, with the hope of exceeding your expectations once again. Your continued patronage is deeply appreciated, and we are eager to provide you with the high level of service and hospitality that Hotel Steigenberger Icon Frankfurt Hof is known for.Kind regards,Florian WoitheHotel Manager

Dear Andrew,Thank you for your kind feedback!It was a pleasure to have you as our guest.Kind regards,Charlotte HeinsonFront Office Supervisor

Dear Jennie,Thank you for your kind feedback!We hope to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Supervisor

Dear Guest,I am delighted to learn that you have had an excellent experience at the Hotel Steigenberger Icon Frankfurt Hof. It is always a pleasure to receive such positive feedback. Our team is committed to providing high-quality service to ensure our guests have the most comfortable and memorable stay possible. I'm thrilled to hear that we were able to meet your expectations.Your commendation serves as a great motivator to our team who work tirelessly to deliver an exceptional guest experience. It is feedback like yours that instills pride and further fuels our dedication to our service.We look forward to welcoming you back in the near future for another enjoyable stay. Kind regards,Florian WoitheHotel Manager

Dear Guest,It is heartening to hear that you enjoyed your stay at the Steigenberger Icon Frankfurter Hof and are considering returning in the future. Our team strives to make each visit an exceptional experience, and your positive words are a testament to their dedicated efforts.Our prime location, coupled with the commitment to service excellence, has been a great attraction for our guests, and we are thrilled that you found it to your liking. As a valued guest, your comfort and satisfaction are our top priority, and we look forward to providing you with more unforgettable experiences during your future stays.We eagerly await your return to the heart of Frankfurt and promise to make your next visit even more enjoyable than the last. Kind regards,Florian WoitheHotel Manager

Dear Amir,Thank you for your kind feedback!Kind regards,Charlotte HeinsonFront Office Supervisor

We are pleased to hear that you had a positive experience at the Steigenberger Icon Frankfurter Hof. We strive to provide our guests with an excellent stay and we appreciate your feedback. Thank you for choosing us for your stay.Yours sincerely,Florian WoitheHotel Manager

We are pleased to hear that you had a pleasant experience at the Steigenberger Icon Frankfurter Hof. Our goal is to provide all of our guests with exceptional service that exceeds their expectations. Thank you for taking the time to share your thoughts with us.Yours sincerely,Florian WoitheHotel Manager

Dear Leonor,Thank you for your kind feedback!We hope to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Supervisor

Dear Guest,I'm delighted to hear that you found our hotel great. However, it concerns me that you felt uncertain about the safety of our location. At Steigenberger Icon Frankfurter Hof, guest comfort is our priority and that includes ensuring a secure environment. We are situated in a well-patrolled part of the city, strong safety measures are in place, and our staff are always available for any concerns.I hope this won't deter you from visiting us again in the future. We would be more than pleased to provide any additional information or assistance that could set your mind at ease.Kind regards,Florian WoitheHotel Manager

Dear William,It is indeed heartening to know that you found our location to be convenient. To be situated in a place that our guests find accessible is one of our top priorities.However, it is with disappointment that I read about your experience at our bar and restaurant. We pride ourselves on delivering a high standard of service, and it seems that we did not meet those expectations in this instance. I will certainly forward your comments to the relevant department for their attention.On a brighter note, your kind words about our helpful staff are very much appreciated. We strive to provide our guests with a memorable experience, and it is always satisfying to know that our efforts are being recognized.Thank you for your feedback, and we hope to serve you better in the future.Kind regards,Florian WoitheHotel Manager

Dear Ron,Thank you for your positive review. We are very pleased to hear that your experience at the Steigenberger Icon Frankfurter Hof was a positive one. We hope to welcome you again soon.Yours sincerely,Florian WoitheHotel Manager

Thank you for taking the time to review your experience at the Steigenberger Icon Frankfurter Hof. We are glad that you enjoyed your stay with us and hope that you will visit us again soon.Yours sincerely,Florian WoitheHotel Manager

Dear Marcus,We are absolutely delighted to read your generous words of appreciation. It is heartening to know that you found your stay at Steigenberger Icon Frankfurter Hof to be perfect and outstanding on every level.Our team strives to provide memorable experiences and it is always rewarding when our guests acknowledge the efforts we put into ensuring their stay is comfortable and enjoyable. Your feedback will undoubtedly serve as a great encouragement to our team and motivate us to continue to deliver high standards of service.We hope to have the pleasure of welcoming you back in the near future, promising to offer an experience that is nothing short of perfect.Kind regards,Florian WoitheHotel Manager

Dear guest,Your review of your recent stay at Steigenberger Icon Frankfurter Hof brings immense pleasure to us. It is wonderful to learn that you found our hotel to be great and enjoyed the spaciousness of our rooms as well as the touch of luxury that we strive to provide.Indeed, our breakfast buffet is one of our most cherished features and we are always delighted when guests like you appreciate it. We strive to offer a wide variety of choices to ensure a delightful start to your day.Regarding your comment about valet parking, our aim is to provide an effortless and convenient arrival experience for our guests. Due to the logistical constraints of our city-centre location, we employ a valet service to ensure seamless parking and retrieval of vehicles for our guests. We understand that this might not be the most cost-effective option for all our guests and your feedback has been noted.We truly value your input and we hope that we will have the pleasure of welcoming you back in the near future. Kind regards,Florian WoitheHotel Manager

Dear Guest,It is indeed a joy to hear that you found our hotel lovely. At Steigenberger Icon Frankfurter Hof, our primary goal is to provide our patrons with an experience that is both luxurious and comfortable, and it is heartening to learn that we were able to meet your expectations.The entire team here is committed to ensuring that each guest receives the highest level of service, and your positive remarks will serve as a wonderful encouragement to them. Our team is dedicated to delivering warm hospitality and creating memorable moments for all our guests.It would be an absolute pleasure to welcome you back to our hotel in the near future. We hope to continually meet and exceed your expectations, providing an even more delightful experience next time.Kind regards,Florian WoitheHotel Manager

Dear valued Guests,We are thrilled to hear that you had a delightful experience at the Steigenberger Icon Frankfurter Hof and that you found value in the VIP upgrade we offer. Your kind words about our beautiful hotel and its convenient location, particularly during the Christmas markets, truly light up our spirits.It's wonderful to know that our staff left a positive impression on you. Their dedication to making our guests feel welcome and at home is something we take great pride in. Your special mention of the bellman's friendliness will surely be passed along.Furthermore, we are pleased to learn that our late-night room service exceeded your expectations in terms of promptness. It is our constant endeavour to provide our guests with prompt and efficient service at all hours.We are incredibly grateful for your review and are delighted to hear that you will choose to stay with us again. We eagerly look forward to welcoming you back to the Steigenberger Icon Frankfurter Hof in the future.Kind regards,Florian WoitheHotel Manager

Dear valued Guest,It is wonderful to read your kind words regarding your recent stay at the Steigenberger Icon Frankfurter Hof. Your satisfaction is indeed our greatest reward.Particularly, it's heartening to know that our dedicated concierge team was able to assist you when a minor health issue arose. Their commitment to going the extra mile in ensuring the comfort and well-being of our guests is a core part of our philosophy at Steigenberger Icon Frankfurter Hof. Your gratitude has been passed on to them and it certainly boosted their spirits.Your continued patronage is a testament to our team's diligent efforts to provide an exceptional experience time and again. We are more than happy to welcome you back for another memorable stay in the future.Kind regards,Florian WoitheHotel Manager

Thank you for taking the time to share your experience with us. We are pleased to hear that you had a great stay at the Steigenberger Icon Frankfurter Hof. We strive to ensure our guests have a comfortable and enjoyable stay and it is great to receive feedback that shows us we have achieved this goal. We hope that you will choose to stay with us again in the future!Yours sincerely,Florian WoitheHotel Manager

Dear Martez, Thank you very much for rating your stay with an 5 out of 5. We are more than happy that you enjoyed your stay with us and that you felt comfortable in our rooms. We wish you all the best and looking forward welcoming you back in the future. Best wishes, Vivian Mae Kanne, Assiatnt Front Office Manager

Dear Guest,I am absolutely delighted to read your review and to learn about your enjoyable experience at the Steigenberger Icon Frankfurter Hof. It is indeed our goal to provide such wonderful stays to our guests.The adjectives you used - 'beautiful', 'clean', and 'quiet' - are exactly what we aim for when creating an atmosphere at our hotel. We believe that these elements are essential to provide a relaxing and comfortable stay for our guests.I am particularly pleased that our team left a lasting impression on you. They truly are our greatest asset and your words of praise will definitely be conveyed to them. They will be thrilled to hear that their efforts have been recognized and appreciated.We hope to have the pleasure of welcoming you back in the near future, and aim to make your next stay just as enjoyable, if not more so.Kind regards,Florian WoitheHotel Manager

Dear Guest,It's a pleasure to read your positive review about your recent experience at Steigenberger Icon Frankfurter Hof.It brightens our day to hear that our property met your expectations and that our team members were able to provide you with friendly and professional service. Our team prides itself on delivering the highest standards of hospitality, ensuring our guests feel welcomed and well cared for. Your appreciation for the shower and balcony features of your room is particularly delightful to hear. These amenities have been thoughtfully designed to provide our guests with a unique and enjoyable stay.Your kind words serve as a wonderful testament to the high-quality experience we strive to provide all our guests. We look forward to having the opportunity to welcome you back and continue exceeding your expectations.Kind regards,Florian WoitheHotel Manager

Dear valued guest,Your concise yet impactful review is truly appreciated. The brief statement Great staff perfectly encapsulates the spirit of our hospitality at the Steigenberger Icon Frankfurter Hof. Our team members strive daily to provide our guests with a service that not only meets but exceeds expectations. They are indeed the cornerstone of our establishment, and it is incredibly rewarding to see their efforts being recognised and appreciated by our valued patrons such as yourself.We are indeed fortunate to have a team that is always eager to go the extra mile and provide our guests with the best possible experience. Your positive acknowledgment resonates deeply with us and reinforces our commitment to excellent service.Once again, your kind words have been deeply appreciated. We are eagerly looking forward to welcoming you back to the Steigenberger Icon Frankfurter Hof, hoping to create more memorable experiences for you.Kind regards,Florian WoitheHotel Manager

Thank you very much for your great review!Kind regards,Florian WoitheHotel Manager

Dear Yousef, Thank you for your feedback and for rating your stay with an 10 out of 10. We are more than happy that you enjoyed your stay with us. All the best, Vivian Mae Kanne, Assistant Front Office Manager

Thank you for your kind feedback!We hope to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Supervisor

We apologize for the dissatisfaction you experienced during your stay with us at the Steigenberger Icon Frankfurter Hof. We strive to provide an enjoyable and positive hospitality experience for all our guests and regret that we did not meet your expectations in this instance. We take your feedback seriously and would like to learn more about what caused your dissatisfaction so that we can respond with appropriate measures. Could you please explain in more detail what exactly led to your dissatisfaction? We welcome any feedback you can give us and will use it to continuously improve our service. Thank you for taking the time to give us your honest opinion.Yours sincerely,Florian WoitheHotel Manager

Dear Cynthia, Thank you for your feedback and for rating your stay. As we already received your inhouse feedback during your stay, we would have been more than happy to talk to you on site. Unfortunately, we did not get the chance to do so. If you would like to share your experiences with us, please do not hesitate to contact us: guestrelations@frankfurter-hof.steigenberger.de ! Best wishes, Vivian Mae Kanne, Assistant Front Office Manager

Dear Linda,Thank you for your kind feedback.We are happy that you enjoyed your stay and are looking forwards to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Supervisor

Thank you for your positive review. We are pleased to hear that you enjoyed your stay with us at the Steigenberger Icon Frankfurter Hof. We strive to provide a great experience for our guests and it seems that we have achieved just that for you. We hope you will visit us again soon!Yours sincerely,Florian WoitheHotel Manager

Dear Hude,Thank you for your kind feedback!We hope to see you soon again.Kind regards,Charlotte HeinsonFront Office Supervisor

Dear Mahdi, Thank you very much for staying with us and for rating your stay with a 5 out of 5. It is great to hear that you enjoyed your time with us. All the best for you and we hope to welcome you back in the future. Kind regards, Vivian Mae Kanne, Assistant Front Office Manager

Dear Guest,It is a pleasure to read that you consider us a "great hotel". We take pride in offering our guests an exceptional experience, and your kind words affirm our efforts.We regret to learn that your check-in process was not as swift as you would have liked. We understand how important a smooth check-in process is for our guests, especially after a potentially long journey. Please accept our sincere apologies for any inconvenience caused. Rest assured, we continually strive to improve our services and your feedback is valuable in this regard.We sincerely hope that this minor setback did not overshadow your overall stay and that you were able to enjoy the many amenities and services we offer. Your satisfaction is our top priority, and we look forward to having the opportunity to serve you better during your next visit.Kind regards,Florian WoitheHotel Manager

Dear Guest,It's always a joy to hear positive feedback from our esteemed guests, and your words truly brighten our day. We are thrilled to learn that you found our service to be exceptional. Our team at the Steigenberger Icon Frankfurter Hof strives to deliver the highest standards of service to ensure a memorable experience for each of our guests.Your satisfaction is our primary goal, and we feel rewarded when we hear words of praise like yours. This reassures us that we are on the right path in offering an excellent guest experience.Your feedback serves as an inspiration for our team to continue working diligently in maintaining our high standards.We truly appreciate your review and we look forward to welcoming you back soon.Kind regards,Florian WoitheHotel Manager

Dear Guest,It brings us great pleasure to read that your experience at Steigenberger Icon Frankfurter Hof was near perfect and that the location and staff made a positive impact on your stay. We strive to deliver a seamless experience to all our guests, and it is always encouraging to hear such positive feedback.Our team is truly passionate about providing exceptional guest experiences; it is wonderful to know that their efforts have been recognized and appreciated. However, we have noted your comments regarding the quality of food. While we cannot delve into specifics or promise immediate changes, we assure you that we continually strive to exceed our guests' expectations in all areas. We want our guests to have an exquisite dining experience that matches the overall high standards of our hotel.Should you visit Frankfurt again, we will be absolutely delighted to welcome you back to Steigenberger Icon Frankfurter Hof. Your kind words and loyalty mean a lot to us.Kind regards,Florian WoitheHotel Manager

We are pleased to hear that you were satisfied with your experience at the Steigenberger Icon Frankfurter Hof. Thank you for taking the time to provide us with your feedback.Yours sincerely,Florian WoitheHotel Manager

Dear Mr. Wayne,Thank you for your kind feedback!We are happy that you enjoyed your stay at our hotel.Kind regards,Charlotte Heinson Front Office Supervisor

Dear Thomas, Thank you so much for your feedback and for rating your stay with a 5 out of 5. We are more than happy that we could create a beautiful stay for you. All the best! Kind regards, Vivian Mae Kanne, Guest Relations Manager

Dear Raffi, Thank you so much for your feedback. We are more than happy that you enjoyed your stay with us and that you felt special here! We hope to welome you back in the future. All the best, Vivian Mae Kanne, Guest Relations Manager

Dear Jeff, Thank you so much for your feedback and for rting your stay with a 5 out of 5. This is very much appreciated! Looking forward to welcoming you in the future! Best wishes, Vivian Mae Kanne, Guest Relations Manager

Dear Caroll, Thank you so much for staying with us and your honest feedback. This is very much appreciated. You can be sure that we will keep on training and hoping to welcoming you back as a valued guest in the future. Best wishes, Vivian Mae Kanne, Guest Relations Manager

Dear Nabil, Thank you very much for your feedback. We are more than happy that you enjoyed your stay with us. Looking forward to welcoming you back soon. Best wishes, Vivian Mae Kanne, Assistant Front Office Manager

Dear Mr. Craig,Thank you for you kind feedback!We hope to welcome you as our guest soon again.Kind regards

Dear Monica,Thank you for your kind feedback!We hope to welcome you as our guest soon again.Kind regards