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Reviews of Moxy Frankfurt Airport

Moxy Frankfurt Airport
Amelia-Mary-Earhart-Strasse 5, Frankfurt

Reviews

8.8

Excellent

Rating 10 - Excellent. 511 out of 1002 reviews" "
Rating 8 - Good. 354 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Sofa bed was very squeaky.
Stayed 1 night in Apr 2024

2/10 Terrible

Svetlana

Disliked: Staff & service, property conditions & facilities
Average hotel-high price. The hotel is not in the list of the airport hotels, using the free shuttle bus from the airport. So you can take a taxi (13€), or to take the S-Bahn from Platform1of Regional train station ( if no strike, or cancellations…) Calculate more waiting time.The stop is Gateway gardens and the walking distance to the hotel is 5 min. If your room looks back yard probably your phone will be without connection. Additional the wifi is very bad in the rooms, so you cannot work, or you have to stay in the lobby. The towels are old and very used.
Stayed 1 night in Mar 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the airport. Great place to stay for our last night and easy to catch our early morning flight. Staff was amazing and super helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rodney

Liked: Amenities
Disliked: Cleanliness
Everything is beautiful
Stayed 1 night in Jan 2024

10/10 Excellent

Jaouad

Travelled with family
Good people on checking desk.
Stayed 1 night in Jan 2024

8/10 Good

Itai

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport makes it a good choice. The Hotel is very busy, it's clean, but looks like time to renovate some area has come
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A plus stay!
Loved the room and the service!
Stayed 1 night in Jan 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Ralf

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Mattresses were substandard. Wifi did not work.
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Claudia

Travelled with partner
Disliked: Amenities
The hotel feels like it’s trying really hard to be trendy and hip. Staff is super young but doesn’t know much about quality customer service. Beds are terrible (mattress quality). Room didn’t feel super clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ameen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing place to stay. Beautiful lobby and rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was unique, you check in at the restaurant/bar! Convenient!!!
Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

cinzia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Gavriel, Tenafly

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joel, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! If you can, do yourself a favor and stay at this hotel!
Stayed 1 night in Sep 2023

6/10 Okay

Patricia

Stayed 1 night in Dec 2023

8/10 Good

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient location to airport, especially terminal 2. Bed was not comfortable for a new hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, clean, affordable
Stayed 1 night in Sep 2023

10/10 Excellent

Maria F

Stayed 2 nights in Nov 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

JAMES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Frankfurt airport. Staff was extremely friendly. Grocery store and a couple of good dining options right outside the front door.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry Cruz

Stayed 6 nights in Oct 2023

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and kind!
Stayed 1 night in Oct 2023

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was an issue, but staff was excellent and found a solution
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Super friendly staff and located right near the airport and a Rewe.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel located near airport
Nice hotel, close to the Gateway Gardens train station. Clean, comfortable rooms. No noise from the airport. Minor quibbles - The iron in one of the ironing rooms had black sticky stuff on it which transferred to a shirt. No kettle in the room. Would stay here again
Stayed 4 nights in Oct 2023

10/10 Excellent

Tanja

Stayed 1 night in Oct 2023

10/10 Excellent

Aline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and room.
Stayed 1 night in Oct 2023

10/10 Excellent

duangchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest U station does not feel safe to walk from At night
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Good location but product not well maintained
First time to this particular Moxy Hotel. The employees were friendly but promised to send the bill as I could not receive it due to my early checkout before 6 am but it was still not received. One of the bedside lamps was not working. The room itself is comfortable but the hallway walls are in poor repair with lots of scuffs. The room temperature rose to 25 C although I had the temperature control turned down to 18.5. Good location but the stay was a bit disappointing.
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Stayed 1 night in Oct 2023

10/10 Excellent

John D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellant location close to train and airport
Stayed 1 night in Oct 2023

10/10 Excellent

Clifford

Stayed 1 night in Oct 2023

10/10 Excellent

Christopher R

Stayed 1 night in Oct 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place and easy to go everywhere I recommended to use the public transportation the train station is just 3 minutes away walking and buy de 24 public transportation es easy to move
Stayed 1 night in Oct 2023

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good access to the dowtown and the airport
Stayed 2 nights in Sep 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall, wonderful breakfast!
Stayed 1 night in Sep 2023