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Reviews of Hotel Union

Hotel Union
Munchener Str. 52, Frankfurt, HE

Reviews

5.6
Rating 10 - Excellent. 9 out of 112 reviews" "
Rating 8 - Good. 20 out of 112 reviews" "
Rating 6 - Okay. 42 out of 112 reviews" "
Rating 4 - Poor. 26 out of 112 reviews" "
Rating 2 - Terrible. 15 out of 112 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

King Chu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Mrs g mccall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its ok for the money you pay and close to train station
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Julie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel union
There was a lot of mold in the shower and bathroom. Very small. One electric plug. Three lights, two were broken. Bed was comfortable. In a sketchy part of town but convenient to the trolley
Stayed 2 nights in Dec 2018

10/10 Excellent

Pablo, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was according the price... but the host Lou was just great, he always was worry about how to move in the city and gave us maps printed and tips to move around. You can also find some mini markets to buy fruits, water and whatever you need to save money... it’s better to avoid go outside after 10 pm, but in summer the sun hide at 10 pm 👍👍👍
Stayed 5 nights in Jul 2018

6/10 Okay

Jake , Canada

Liked: Staff & service
Union
Very GOOD value for BASIC amenities. A Jewel in a gritty part of town. This a LIVELY area with many pubs, Chinese restaurants and other colorful businesses . Close too the Frankfurt "Main" train station (20 min's and EUR 4.90 from FRA airport). The owner / daytime desk man is a very charming and informative. better than epping in the Tran Station. not as good as the Ritz Carlson. (-:
Stayed 1 night in Mar 2018
Response from Mehra on 25 Mar 2018
Thank You !

6/10 Okay

Verified traveller

Disliked: Staff & service
The hotel is not bad for its price, however, one of the front desk staff, a man who claims to be named Mr. Lee was very rude and unprofessional. The other front desk staff were actually ok.
Response from m on 7 Mar 2018
thank you

2/10 Terrible

Margie

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't get bugged.
I found the room to be less than what I expected. All night there was a smell of smoke and cooking. In the morning my worst fear was realize when I found 2 bed bugs crawling on the bedding.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, fine hotel, somewhat dodgy area
The staff and hotel room were fine. The breakfast was fresh and good. I recommend based on that. the location across the street from a nice Irish pub and near the train station made it very convenient from the airport and to my conference area. Be aware: This hotel borders the red light and drug junkie area. The street it is on is fine, but women who stayed in the same area did not feel safe. My room got hot and each night there were some loud people around 3am doing military marching or yelling for attention. My room faced the street. I recommend getting rooms facing the courtyard. They will probably be significantly quieter
Stayed 4 nights in Jun 2017

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
quite noisy at front....lots of night gatherings
ok as a convenience but the area is a bit offputting,,,,however suited my brief stay....staff courteous and breakfast adequate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don't mind staying in a non-luxurious hotel, this is the place. The rooms are small, but the price can not be beat. Private bathrooms, and comfortable beds. A bit noisy as it is located only 1 block from Frankfurt train station. Perfect for students, or explorers.

6/10 Okay

Bonnie L.

Hotel union is fine for a stay
Good location- just a block or so from the train station. The receptionist was friendly, the room was clean enough, but cold. It was bitter cold with a wind in Frankfurt that night, and the heating system couldn't keep up. They brought me another duvet. This hotel isn't for people who think about "Should my hotel decor be updated?" This hotel is for people who are ready to move beyond hostels and backpacker joints. It it for the adventure crowd who desire a private bathroom.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

2/10 Terrible

Gurvinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jose, London

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic and expensive for that.
Very, very small room. Tiny bathroom. Uncomfortable bed.

2/10 Terrible

Mr Maurice, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel I've stayed in.
shower curtain mouldy, heater not working and had to ask for extra blankets. worse of all the bed had mites so after I finally got to sleep I woke to find that I'd been biten all over my body.

4/10 Poor

Chui Fan, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
stayed two nights. room is not very clean indeed.

6/10 Okay

Ricardo, Dallas

Liked: Cleanliness, property conditions & facilities
Smallest room so far
Room was very small, but clean.

2/10 Terrible

J, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy with Bed Bugs
I stayed here with my elderly mother and small daughter. The room appeared to be quite clean at first glance. But, on closer inspection there were multiple burn holes in the sheets, and on the curtains. One lamp had electrical wires hanging out of it from the wall. We could not sleep at all, as there were two parties going on in separate rooms on our (second) floor. And by midnight my mother had already been eaten alive by bed bugs. The front desk staff were courteous and kind, and took down the problems in an unflappable manner. But I don't think we could consider staying here again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Everything was great except for all the noise outside.

2/10 Terrible

Sharon, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort
Trip to Germany
This hotel is across the street from a Japanese Casino. It was noisy all night. No air in the room and could not open window. There was mildew in the shower and shower curtain was filthy. I woke up with bites on my ankles.

6/10 Okay

Brandon, Belton

Liked: Cleanliness
Disliked: Property conditions & facilities
Eh hotel
Neighbor is fairly slummy. Hotel room small but not bad for a night or two. Bathroom was at least clean and somewhat modern.

6/10 Okay

LIM, Malaysia

Disliked: Property conditions & facilities
Hotel Near Frankfurt Main Railway Station
We stayed here for 4 nights.The tram stop is just outside and the railway station is about 2 minutes' walk away. A few Asian cuisine restaurants and mini markets are in the neigbourhood. The staff was polite and helpful. The room cleaning service was okay but the smell of smoked cigerate was always there. It was a bit suffocating at time. At night it was noisy perhaps from a bar nearby. The room is small, the lift is small and the corridor is narrow. Tea making facilities is not available.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

margaretha, Perth Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay in Frankfurt
Could be a little cleaner but it was comfortable enough.I would have liked a kettle and cups,also a English speaking channel on the TV at the price I paid.Location excellent,very close to railway station.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Minimal hotel close to train station, expensive, breakfast included

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Good value for money, good location and friendly staff. Also Breakfast was alright. We had a good time at this place.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Otto, USA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
A cheap but nightmarish hotel
People were very nice, but that didn't make up for the fact that sleeping is not possible in this hotel. Tram station right under the window, and drunkards all night long screaming their lungs out under the window as well. If you really need to train station and have no means of transportation, you may try it. But I will never again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Near to the train station - easy to find - old, not clean. Simple breakfast. Staff very friendly however.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Andris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelis pie stacijas
Stayed 1 night in Mar 2020

6/10 Okay

Anneliese

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
The worst hotel that i ve ever stay.....
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Gabriele

Disliked: Staff & service
Sehr basic - aber das war für den Preis auch zu erwarten! Nicht zu erwarten war allerdings, dass bei einer sogenannten 24 h besetzten Rezeption bestimmt 15 Minuten bei Ankunft kein Mensch vor Ort war und außerdem der Weckservice (musste zum Flughafen) auch nicht funktioniert hat!
Stayed 1 night in Nov 2019

8/10 Good

Boris

Liked: Staff & service
Disliked: Property conditions & facilities
Bra hotell för övernattning
Bra hotell för övernattning men inte mer. Rena lakan samt tak över huvudet. Personalen är hjälpsam. Väldigt högljutt på kvällen pga nattlivet.
Stayed 2 nights in Sep 2019

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Hotel Union on 18 Aug 2019
Thank you dear guest for your excellent feedback. see you soon.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrível, nenhuma relação com a descrição do site. As fotos q eu tirei mostram o terror
Stayed 1 night in May 2019

4/10 Poor

Klarna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
gute Verkehrsanbindung - leider sehr laut
Ein Hotel, was in die Jahre gekommen ist. Straßenbahnhaltestelle direkt vor dem Haus - sehr laut. Das Preis-Leistungs-Verhältnis stimmt meiner Meinung nach nicht Das Hotel ist per Fuß in wenigen Minuten vom 'Bahnhof erreichbar.
Stayed 1 night in May 2019

2/10 Terrible

Riccardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delusi
Non c'era neanche l'acqua calda per farsi la doccia, vergognoso
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Tja, direkt Baustelle vorm HOTEL, sollte eher als HOSTEL verkauft werden als HOTEL, alles alt. Keine Glühbirnen, verrostet und vergilbt ... Grundsanierung bitte!
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Empfang war gut Im Zimmer ein Fernseher aber keine Fernbedienung Bescheid gesagt , nichts passiert An der Decke im Bad schwarze Flecken Können Schimmelflecken sein
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

フランクフルトアムマイン駅から近く
フランクフルトアムマイン駅から近いところで探していましたので、その点は満足です。 周りの治安が悪く、夜遅くまで騒がしい、また奇声が聞こえます。 部屋の設備も古くシャワーカーテンもしみだらけ。 次回は他のホテルに泊まります。
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from M/L on 26 Sept 2018
Thank you !!!