Minibar, in-room safe, desk, blackout curtains
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Reviews of Hotel Elbe

Hotel Elbe
Elbestr. 34, Frankfurt, HE

Reviews

6.0
Rating 10 - Excellent. 16 out of 136 reviews" "
Rating 8 - Good. 24 out of 136 reviews" "
Rating 6 - Okay. 53 out of 136 reviews" "
Rating 4 - Poor. 21 out of 136 reviews" "
Rating 2 - Terrible. 22 out of 136 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
I would avoid this hotel if possible. I arrived and was placed in a smoking room. I asked to move to a nonsmoking room, and the reception staff said that while they were available, smoking rules are not enforced at the property every room is essentially a smoking room. The smell of smoke is strong everywhere in the hotel. One morning when I was attempting to leave for the day, the receptionist had stepped away from the desk and had locked the front door, locking all the guests in the hotel until they returned. The rooms are also not particularly clean, with no daily housekeeping, overflowing garbages, and noticeable grime.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place really nice, clean hotel and the service its really good wish i could stay longer and the reception people is really helpful many thanks to them😘😘😘😘😘

2/10 Terrible

Mahammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So dirty and noisy hotel i ever seen.Very bad experience.All night noisy neighboors they are smoke weed.My room is very dirty i cant sleep and i feel myself unsafe.
Stayed 2 nights in Oct 2023

6/10 Okay

Faisal

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The internet not fast.
Stayed 2 nights in Nov 2021

8/10 Good

Nor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Graham, Guildford,Englaand

Not bad for the price
Room I stayed in was small but clean.There was quite a lot of noise from the streets and the rooms are not sound proofed at all.There was a safe in the room but no instructions on how to use it - when I asked about this at reception I was told that they didn't know how to use the safe.It's ok for the price and is in the red light district which is frequented by drunks and homeless junkies who are irritating rather than threatening and the area is well policed.
Stayed 6 nights in Sep 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Can we can polizei!
Frightening experience especially outside of hotel. Didn't realize I would see a gun shot on the outside window and across the street is a cabaret with drug deals viewed from my balcony window. Upon returning to hotel, we were locked outside with a sign that says the staff will be back shortly. This definitely is no 3 star hotel.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Excellent for mongers. Don't bring the wife or kids.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

lcheukfung

Disliked: Cleanliness, staff & service, room comfort
Poor stay next to the red light district
Poor stay overall, very bad smoke smell in room despite asking for a non-smoking room. Located in the city but right next to the bars and red light district with many hookers standing next to the hotel at night. Very small room and dirty. Our worse stay in Germany of our 14 days here.

6/10 Okay

Matt, San Francisco

Liked: Cleanliness, room comfort
Clean room, they charge for WiFi
Room was small but clean. Good enough. The ad was clear that they charged for WiFi, so I shouldn't complain, but I had not noticed that and just found it annoying. Not a big deal. The street was a little unsavory, and some German friends were a little dismayed to hear I was staying there, but I had no problems. Just be prepared if you can't handle a slightly seedy location.

8/10 Good

moges, London uk

Liked: Cleanliness, staff & service, room comfort
about the room i was stayed
The room was fine but the little fridge was not cooling properly .Needs attention.The cleaning standard was very good. Good Reception.Over hall good standard. thanks

10/10 Excellent

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The area is not suitable
Many drugs n sex area also gambling seround that area.

4/10 Poor

vig, chennai, india

Disliked: Staff & service, property conditions & facilities, room comfort
Extremely poor location, even for a budget hotel. I felt unsafe the moment I got there for the entire week. Hotel staff are very rude and unfriendly. Charge a lot for wifi that never works. Frankfurt is a beautiful place but my accommodation ruined the experience.

10/10 Excellent

Miguel, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
from Frankfurt with love
Great if you want to be in red light area

10/10 Excellent

Miguel, bs as

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great trip
Fine

8/10 Good

Ben, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the middle of Frankfurt's red light district.

6/10 Okay

GeosLeeds, Hebden Bridge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Better than expected
For £20 a night each in a twin room I was perfectly well satisfied. Excellent location to the city centre and near the river, and the room itself was simple but almost flawless (luke-warm shower). Only downside was the lack of both German and English speaking ability from the employees, however 24 hour reception meant that it was easy to come and go at all hours. If you're looking for a budget hotel, then I would recommend this one.

4/10 Poor

James the real T

Liked: Cleanliness, staff & service
Close to train station, that's about it
Very close to the main Frankfurt train station (5 minute walk) but in a sketchy part of the city with urine smell, vagrants outside, etc. It was loud at night as well. The hotel amenities are not great - wifi and breakfast are expensive. Other than the close vicinity to the train station, I would recommend looking elsewhere in this price range.

6/10 Okay

Michael, Australia - VIC - Melbourne

Disliked: Property conditions & facilities
Facilities: Tired, Nothing special, Old; Value: Over-priced, Could be better, Cheap got what paid for; Service: Sufficient, Polite; One of the staff members was very nice. However, my experience was that the room smelt of stale smoke, the bed was uncomfortable, the TV did not work.

8/10 Good

Didu

Liked: Cleanliness, staff & service
Good for travelers and short stay
Arrived from a long flight, arrived by 10pm, Staff informed and nice. Elevator. Quiet clean room, good for sleeping. Took train next morning.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSE TO TRAIN STATION
borderline acceptable neighborhood not good as many low class persons are on the street price is the only good point

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Sagwithlove, Calgary, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. Worst ever services

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It's okay
It's okay for a night

6/10 Okay

Sheddie

Liked: Cleanliness, staff & service, room comfort
hotel ok, located in seedy street
good location near train station, but seedy in red light district. But hotel is fine, clean comfortable quiet rooms

10/10 Excellent

Miguel, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice friendly reception

8/10 Good

Darren, Australia - SA - Adelaide

Liked: Cleanliness
Facilities: Basic; Value: Cheap; Service: Basic; Head to paparazzi for a meal and a drink, cheap and English menu!

10/10 Excellent

miguel, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
red light shows
very pleasant, nice people in reception

4/10 Poor

Rahul, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a joke
Right out side the train station. Smallest room I have ever stayed in. A lot of junkies right out side. Safe area though. Right in the middle of red light district. No air condition , no WiFi.

6/10 Okay

Verified traveller

4/10 Poor

xx, ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not so bad for short stay
the hotel is located close to the main train and metro station. the area is the worst in Frankfurt but a block away you can find the best area. clean enough convenient price

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Had a nice stay here, within walking
Had a nice stay here, within walking distance from Frankfurt HBF as well as the citycentre.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

2/10 Terrible

Reza, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience
I can't beleive such a hotel is among 3- and half stars. I would give this motel hardly a 1 star

10/10 Excellent

Christie, Delta, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel Elbe is easy to find and is a short walk from the train station. The hotel was clean and had comfortable beds. Breakfast and internet were not included although many similarly priced hotels in this area offered these for free. Overall, a good hotel and I would stay here again.

8/10 Good

JC, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Coming in/out during the day is a good idea
I'd missed my flight back to the states, and rebooked for the next day. Had already turned in the rental car, and just needed a place to crash by the train station. Found this, put the big bags in storage at the airport (5E each). Other reviews about the surrounding area are accurate - it is right on the edge of the red light district, and some very shady characters (and the unmistakeable smell of urine from nearby alleys) abound. But once you are inside, the staff is friendly and knowledgeable. The room (and en suite bathroom) is cheap, but clean and workable if all you need is crash space. Breakfast is included with the meal, and a good German one (cold cuts, cheeses, yogurt, cereal, etc.). It's maybe a 10 minute walk to the train station, another 10 wait tops, and another 10 or so to the airport for 4E. I'll probably stay here again when departing from FRA.

10/10 Excellent

ray, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
I was expecting the worst from some of the reviews of the Elbe Hotel & surroundings. Yes, it is in the "redlight" district but hey most big cities have them, I did see prostitutes hanging around also a discarded needle in the gutter; but from turning into Elbestrasse & reaching the hotel took around 2 mins. The room was clean & comfortable & the buffet breakfast was excellent! Other guests were clean & respectable; staff were friendly & it takes only around 6 mins. walk to the Hauptbahnhof; definitely stay here again & would recommend.

6/10 Okay

Elliot, Metuchen, NJ

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
convenient to the train station
other than convenience to the main train station there is not much else to say about this hotel. It is located in a dicey part of town, but it is quiet.

8/10 Good

Mark, Marina Del Rey, CA

Liked: Cleanliness, room comfort
Nice hotel but in the middle of red-light district
My room was much bigger and nicer than most rooms in Frankfurt in this price range near the train station. The only problem is that this hotel is on a street that is very much in the heart of Frankfurt's red-light district. There is nothing particularly dangerous about the area -- it's more colorful than dangerous -- but it can be noisy and this isn't a place for families. Noise doesn't bother me, but others might want to request a room away from the main street. But the room was bigger, nicer, and more modern than others I have had near the Frankfurt train station.

2/10 Terrible

Roy, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Hotel
Staff:no smile, unfriendly and unpolite. I won't back again. location: near bar and street, really noisy.people shouting, car sounds, music all you will heart. One thing I feel really angry is We go out for breakfast, we back hotel at 1045. we ask the staff to get the room key. The Staff said we already check out, we can't get in our room. They don't have our agreement, then check out in private, although we only left 15 mins. I don't know I just wanna tell everyone my situation. I never write bad review for the Hotel, But this time I have to do this.

10/10 Excellent

Gilbert, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Hotel
Front desk staff, one during the day, one during the night, pleasant and helpful. Room small but quiet; located towards rear of hotel. Bed comfortable, hot water in shower. Breakfast was all-you can eat buffet, juice, milk, fruits, cheeses, cold cuts, eggs, coffee, tea, salads, rolls, toast. Cafeteria staff, one, pleasant. Ten minutes walk from railway station; twenty minutes walk from downtown or river Main. Good location; not bothered by nearby seedy hotels.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Toilette kaputt, Zustand schrecklich, unsauber
Stayed 1 night in Nov 2023

10/10 Excellent

Olivier

Stayed 2 nights in Jun 2023

6/10 Okay

Hiromichi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023