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Reviews of Hotel Aria

Hotel Aria
Eckenheimer Landstr. 28, Frankfurt, HE

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 184 reviews" "
Rating 8 - Good. 69 out of 184 reviews" "
Rating 6 - Okay. 56 out of 184 reviews" "
Rating 4 - Poor. 22 out of 184 reviews" "
Rating 2 - Terrible. 7 out of 184 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Kurtis

Stayed 1 night in Dec 2019

10/10 Excellent

Erion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget hotel for business aray
Great stay, as usual, in Hotel Aria. The perfect business stay in Frankfurt. Front staff very friendly and supportive!
Stayed 6 nights in Sep 2019
Response from Moussa on 11 Sept 2019
Es freut uns, dass Sie bei uns Zufrieden waren. Vielen Dank

10/10 Excellent

Erion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, great comfort in heart of Frankfurt
A nice hotel with perfect location in the heart if Frankfurt with excellent staff and service.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
easy access to centre no coffee/tea facilities in room no kettle
Stayed 6 nights in Jun 2019

8/10 Good

Clutterclearer, Olympia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Our non-smoking room smelled of stale smoke so we ended up with our window open in 32 degree weather. Location was good...easy 20 minute walk to Christmas market and Romer area. Very quiet...we had to ask if we were the only guests since we never heard anyone.
Stayed 3 nights in Dec 2018

8/10 Good

Clevon, San Juan, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located next to the train stop straight into town. Nice room with view and double glazed windows so no outside noise could be heard.
Stayed 1 night in Oct 2018

6/10 Okay

Anthony, uk

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
poor hotel
arrived to find that they only had a singe room left, I showed my booking confirmation, and it clearly stated 'a double room'. was advised no other rooms free. was hot over this weekend, and the room given had no air con... in the details when booking hotel it stated air con in rooms. I asked for a fan, but again none arrived. The room towards the front of the hotel, so noisy for people walking past and of course the trams. Had to have window open , re no air con, so was really noisy, and what with the heat, had trouble getting to sleep. had a car rental, so could get to places needed to go to while staying in Germany, but very limited places to park. The final night was over 10 minutes walk away where I found a parking area without car permits needed. Be careful, as when I left on the Monday at 8.30 a number of cars had tickets on them issued after 7am
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Disliked: Room comfort
Bargain hotel with bargain comfort
This is a basic hotel with older beds and a noisy elevator that shakes the rooms. While inexpensive, there are basic things that would have made the stay significantly better: newer and more comfortable pillows / mattresses, a clean area-rug to cover the frigid floors, and dampening the noise from the elevator motor so it doesn't make a loud knocking noise whenever in use (it woke me up with the sound of almost-hammering on my ceiling). Overall, given the cost and general friendliness of the man at the front-desk, I would consider staying there again, but would look for options with more comfortable beds and better regard for the comfort of their guests.
Stayed 3 nights in Jan 2018

8/10 Good

Alan

Liked: Staff & service
Nice place to rest for the n
Pretty nice location, right on the tram line, easy to get to the main ziel and Xmas markets. Walls are a bit thin, so neighbor noise is noticeable. Overall decor is outdated, but for the money, nice place to rest your head for the night.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs new mattresses - you can feel the wire frames. Shower set up was unusual - room shouldn't be rented to anyone with mobility issues.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service
Good for a quick cheap night!
Service was great, bed comfortable! They need air conditioning though as we had to sleep with the window open and the tram at the door step was a little noisy!
Stayed 1 night in Jun 2017

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Viktoria

Liked: Cleanliness

6/10 Okay

Stephen, Wales

Disliked: Property conditions & facilities, room comfort
Basic hotel near city centre
Basic hotel. Rooms clean but antiquated. Bed low and shower old fashioned. Size small but ok

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap but not cheerful location good no tea/coffee facilities

8/10 Good

lee Rode

Liked: Cleanliness, staff & service, room comfort
desent hotel close to train
Typical European breakfast not much variety day to day, breakfast area could use some updating, room were clean and staff was friendly!

6/10 Okay

Jose

In transit
Stayed only for a night. The best thing about hotel is its location. The building is beside musterschule train stop;amenities are just average

8/10 Good

Verified traveller

Liked: Staff & service
Good staff
There were major road works going on right outside which meant access was difficult but it was not the hotel's fault

8/10 Good

jo, Hamilton New Zealand

Liked: Staff & service, room comfort
Ask for what you want and they will provide
Good once we had moved to a larger room

6/10 Okay

Andres, San Juan

Disliked: Property conditions & facilities, room comfort
Hotel was ok but because of construction it was really difficult to get there and really not comfortable at all

2/10 Terrible

Sam, Zurich

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great Staff members!
Staff in the Hotel were extremely welcoming, helpful, polite and approachable. However, the condition of the hotel was very disappointing.

6/10 Okay

Youngsook

10/10 Excellent

Nathalie, London

Liked: Cleanliness, staff & service, room comfort
Unbelievably friendly Would stay again

10/10 Excellent

Benny, Sugar Land, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having good experienced stay
Good stay and very friendly

4/10 Poor

JASWINDER

Disliked: Staff & service, property conditions & facilities, room comfort
very expensive tariff.....and a very drab and dull hotel for that price with no amentities at all in the room....

8/10 Good

SHEILA, Charlotte, NC USA

Liked: Cleanliness, staff & service, room comfort
Close to the Altstadt/center city.
I stayed in a pleasant double room. It was small but comfortable and clean. Breakfast was an additional charge and not worth the price. Convenient to public transportation.

8/10 Good

Edwin, Oxford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly staff on reception. The room was large and light. The area is smart, with lots of nice cafes, restaurants and ice cream shops. It's right next to the U Bahn stop and only a few minutes walk to the city centre.

8/10 Good

Benjamin, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice even in the dark
nice little hotel, but we had no electricity in bathroom as they failed to fix it, however that didn't deter our stay in frankfurt

6/10 Okay

Kiwifinny, NZ

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location
Situated right on tram line. One stop to shopping. Room very small and dated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, skip the breakfast
The hotel staff was helpful and the hotel is located right next to a tram stop, making getting around the city very easy. My only negative was that the breakfast was lacking. Just a small spread of meats and cheese and no hard boiled eggs or anything beyond the absolute bare minimum.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
excellent and convenient location
good small hotel for lesser room rate but during the Messe (fair) season the room charges are way to high. Hopefully the matraces wiil be replaced soon...

8/10 Good

Mins, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting the Frankfurt MuseumFest 2014
Once we got off the flight from London, we called the Hotel and a lovely man called Moussa answered. I asked if he spoke english and he said 'yes' and gave me some excellent directions and journey plan to get to the Hotel with ease. We managed to get public transport to the Hotel and was early for our room. However, Moussa managed to sort out a room quickly for us, as I wasn't feeling too well on arrival. The book in process is normally at 2:00 pm but we were at the hotel around 11:00 am and were given a room quickly. The room was basic with a TV but only one english speaking TV channel. BBC World News was not available.

6/10 Okay

edv2009, Saskatchewan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice and close to the city center!
Hotel was in ok condition. We definitely lucked out on the parking, but I can see others having issues finding a good spot to park. Probably the worst pillows I've ever used, and the bathroom could use an update, or at least a little less mildew, but for the price and location, I've no regrets.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel with a good location
Convenient location, excellent staff but room had a strong smell and was noisy

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Feeling Cheated
Highly Overcharged.. Pathetic Breakfast.

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Only for the day
If you are looking for a one night hotel after partying, or simply don't want to spend much money, this is a strong choice. Not the luxury type.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Rather tired
Although the bedroom was OK, the entrance and stairwell were tired and uninviting and it felt a bit seedy.

10/10 Excellent

Cathy Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
the hotel staff were wonderful!! so helpful about getting around, local sites, and a great Italian restaurant 5 min walk away. Old town Frankfurt is a delightful 15 min walk from the hotel to the large shopping areas and boat trips on the river. Highly recommend this hotel, also, it is just 4 stops on the metro from the Frankfurt airport.

10/10 Excellent

HongKonger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location and Good Value
The hotel is located just next to the Musterchule station (U5) which is only 4 stops from the Main Train Station and 3 stops from the European Central Bank and 2 stops from the Dom/Romer station where the Frankfurt Cathedral and other musuems are situated. Staff were very polite and helpful.

8/10 Good

lani

Liked: Staff & service
VALUE FOR MONEY
The hotel is in great location, with nice and helpful staff. With the price I paid I don't expect much but it turns out to be a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aria Frankfurt Hotel
The hotel is a good bargain. Great price for the location.

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Linda, Queens, NY

Liked: Staff & service, room comfort
Hotel Aria Frankfurt
Very good hotel. The front desk guys we're really nice & helpful - he directed us to a supermarket just down the street. Also, great location, there's a Ubahn stop literally right outside the hotel so it was perfect getting downtown or it would also take you straight to the Hauptbahnhof. Not the best condition, but more than enough for our stay. Would definitely stay here again.

2/10 Terrible

Evaci, I live in Joao Pessoa - Paraiba - Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Hotel I stayed I booked by Expedia
Definitily it is not good hotel. Bad localization, it is so dirty. One day when i got up and turned up the faucet didn´t have water, but in five minute it was returned. In on the street the weather great, but inside the hotel hot. In the hotel site display that had iron/ironing board, but there didn´t have it. I took some pictures this hotel, but here don´t have place where i can attach it.

8/10 Good

Rick, London

Liked: Cleanliness, room comfort
It's not a Marriott
This is a clean basic place to stay. They have a nice breakfast buffet of cold items with tea and coffee. The price is a bargain compared to other similar places we've stayed. The location is right on the U5 tram line, which is convenient, but can also be a bit noisy if your room is on that side of the building. We're urban folks, so those noises don't really bother us, but if you're used to silent sleep, then perhaps you seek a high floor on the other side of the building. Surrounding neighborhood is residential and location is close to the city center and easy to get around.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aria Hotel fantastic value hotel Frankfurt

10/10 Excellent

Ursula, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown Frankfurt
they Hotel ist very central located to all major Downtown Historic Sites. Service and Management very helpful and friendly. Parking may be trouble at times. Breakfast Buffet is highly recomenable.

10/10 Excellent

Doug, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Excellent staff at the hotel, nice room and close to nearby shopping & restaurants. If you are a person who enjoys walking, Romer and many other attractions are not that far away. Hotel is listed as a two star hotel but I would consider it more of a three star. It is easily accessed by train from the train station or airport.

4/10 Poor

Matthew, Sydney, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Poor business hotel
Noisy hotel, I could hear the manage speaking very loudly. tramline was outside my window any rattled by every 20-30mins. Internet was so crappy I have to try to use downstairs in cafe and at 6 Euros I demanded a refund. I wouldn't recommend this hotel to anyone, no matter how desparate. Bit of a rip off even as a low rated hotel.