Fortaleza de Santiago Tours and Activities

Arrived January 20 for a week. It was conveniently located, making it walkable to all areas. The room was spotless. Check in was fast and staff were very helpful. They always had their famous little tarts in the lobby with fruit water. I would recommend this hotel.

This is a beautiful property in a quiet part of the city, with a bus stop basically outside the door and access to everything you'd want to see while in Lisbon. It's across the street from the parliament building, safe and almost no noise at night. Our family arrived in the morning and the staff offered to store our luggage and give us the first clean suite available (early check-in). We had some unfortunate weather on arrival and got soaking wet in the rain (no umbrellas or rain coats which was totally our error, whoops!), and Helena was so kind to let us sit in reception, while she turned on the heater. As soon as there was space ready, she got our soggy family into the suite, and we could dry off and take a much needed break. So thank you to her specifically! Cleanliness was excellent, kitchen has what you need to eat there if you wish, with a grocery store a quick walk up the street. Dishwasher and laundry in suite as well which is awesome when travelling with kids, like we were. Staff are helpful and easy to communicate with as well. I would recommend this place wholeheartedly!

Luis was wonderful. We felt he went above and beyond and even made a call to check on reservations for us. The apartment was beyond our expectations. It was clean, large and very well equipped.