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Alexandra Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and 24-hour front desk

Photo gallery for Alexandra Hotel

Enjoy a drink at the bar, where a variety of liquor bottles and glasses are on offer.
Classic hotel with a traditional gabled roof and a welcoming entrance.
Relax in this inviting room with a sofa, armchairs, and a small table.
Welcome to our reception area, featuring a polished reception desk, flat-screen TV, and a warm, inviting atmosphere.
Relax in comfort with a large bed, a small table, and two armchairs, offering a view of the surrounding landscape.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
The current price is NZ$334
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room, Sea View

Restful retreat with a neatly made bed featuring a white duvet and decorative pillows.

Superior Double Room, Sea View

8.0 out of 10
Very good
(5 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Relax in this inviting room with two single beds, a wooden headboard, and cozy armchairs.

Classic Twin Room

7.4 out of 10
Good
(9 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Cozy retreat with a neatly made bed, wooden nightstand, and comfortable chair.

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Cozy retreat with a neatly made bed, bedside tables, and a window with curtains.

Classic Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Relax in a cozy space with a comfortable bed, desk, and chair, offering a peaceful view of the surrounding greenery.

Superior Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Relax in a spacious room with a large bed, bedside tables, and a comfortable armchair.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Restful retreat with a neatly made bed featuring a white duvet and decorative pillows.

Superior Double Room

7.6 out of 10
Good
(7 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Cozy retreat with two single beds, a desk, and a television.

Triple Room

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Relax in a cozy retreat with a large bed, white pillows, and a floor lamp.

Suite (4 Poster Room)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Cozy retreat with a large bed, wooden headboard, and comfortable seating area.

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds
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About the area

Map
The Parade, Fort William, Scotland, PH 33 6AZ

What's nearby

  • Great Glen Way - 3 min walk - 0.3 km
  • West Highland Way - 9 min walk - 0.8 km
  • Inverlochy Castle - 4 min drive - 2.6 km
  • Ben Nevis Distillery - 4 min drive - 3.2 km
  • Neptune's Staircase - 6 min drive - 4.3 km

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Great Glen - ‬7 min walk
  • ‪Ben Nevis Bar - ‬6 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪Ben Nevis Inn - ‬4 min drive

About this property

Alexandra Hotel

Eco-certified hotel near Ben Nevis
Take advantage of a terrace, a coffee shop/cafe and a fireplace in reception at Alexandra Hotel. Active travellers can enjoy cycling at this hotel. Enjoy a meal at the two on-site restaurants. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike hire and a front desk safe
  • A porter/bellboy, concierge services and a 24-hour front desk
  • A banquet hall, luggage storage and a gift shop
  • Guest reviews speak highly of the helpful staff and location
Room features
All 93 rooms offer amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Free infant beds, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.50 for adults and from GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Frequently asked questions

Is Alexandra Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Alexandra Hotel?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Alexandra Hotel on 3 Sept 2025 start from NZ$333.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Alexandra Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Alexandra Hotel?

Checkout is at 11 AM.

Where is Alexandra Hotel located?

Located in Fort William City Centre, this eco-certified hotel is steps away from Loch Linnhe, Belford Hospital and Great Glen Way. West Highland Museum and Lochaber Geopark Visitor Centre are also within 5 minutes. Fort William Station is only a 2-minute walk.

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Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 992 reviews
Rating 8 - Good. 375 out of 992 reviews
Rating 6 - Okay. 198 out of 992 reviews
Rating 4 - Poor. 69 out of 992 reviews
Rating 2 - Terrible. 40 out of 992 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
great stay for a reasonable price, bed very comfortable and good amount of ammenities and shower was hot, really enjoyed staying here :)
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent
Stayed 2 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff. Nice breakfast with all the basics.
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for the night on a road trip, room was comfortable and the breakfast was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located for walking around the town and accessing restaurants etc.
Stayed 1 night in May 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Near shops, restaurants and the train station
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and friendly staff. Walkable to food and shops.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were phenomenally friendly, room was basic but clean. Beautiful building in a stunning location.
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
It was near the train station and shops. The hotel was very comfortable and our room was large. We ate at the restaurant and the food was good.
Stayed 1 night in May 2025

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grubby and very tired looking. Rotten windows and bath panel
Stayed 2 nights in Jul 2025

4/10 Poor

Tashya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are old and in need of major repair and maintenance.
Stayed 1 night in Jul 2025

2/10 Terrible

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Property neglected, in very poor condition Rooms old and well used Don’t stay here Staff friendly and helpful, we did get a better room after speaking with receptionist but it was still pretty grim Breakfast ok
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Hotel staff excellent, room lovely, breakfast very good, location great easy access to town
Stayed 1 night in Nov 2024

6/10 Okay

Shabir

Disliked: Amenities, property conditions & facilities
Still the value for money if you insist on staying near the high street
Stayed 1 night in Feb 2025

6/10 Okay

Carl

Disliked: Property conditions & facilities
Great staff. The property itself needs some money putting into it. It’s kind of lacking direction and needs sprucing up Breakfast needs better attention, just get 3 more coffee machines and present the food better
Stayed 1 night in May 2025

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
What a run down property. The entire place needs renovation. Lifts didn’t work, you can’t open the windows so absolutely no ventilation. The mattress, sheets and carpets were way past their lifecycle. Bath tub didn't drain well… Do yourself a favor and stay elsewhere.
Stayed 1 night in Jun 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a good base to see the Highlands from. The Alexandria proved to be a great choice. Lovely staff, good location and a decent sized room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay here! Staff was kind and helpful!
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, and warm room. Excellent help yourself breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Nice stay

Great updated old style hotel. Staff was very nice and helpful. Good buffet breakfast in the adjacent bistro.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Older building (1876) but still in good shape for the most part though some repairs to exterior are in order. The breakfast is consistantly good. Modern bathroom and TV options. Absolutely unbeatable location. Alexandra is literally a moment away from shopping, the train (including the Jacobite) dining and the main road. So glad we chose Alexandra, will gladly return!
Stayed 4 nights in Apr 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean enough, but the “superior double” wasn’t superior. The hotel is showing its age and needs a refresh. The walls in our room were very thin and I could hear next door showering in the early hours like they were in our bathroom - we could also hear them on the toilet. We were above the bar, so on the first night we were treated to the noise of the entertainment / karaoke until 10:30pm. As stated the room was clean enough,, it was just dated. The location is very good for the town centre or the train station. Parking was ok but a few large potholes to navigate in the car park and spaces are limited. Staff were all pleasant and helpful. We were £172 per night with no breakfast it’s very expensive for what it is. Would I stay here again? Not by choice.
Stayed 2 nights in Jul 2025

2/10 Terrible

Aimee T

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast is dismal. The room is functional, but overcrowded with unnecessary furniture and just sort of sad, unattractive. Overall the place is depressing.
Stayed 1 night in Jun 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
Lovely people. Very helpful. Hotel is dated but the welcome made up for it
Stayed 1 night in Mar 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
An old hotel with charm. Clean rooms, comfortable beda, nice breakfast buffet
Stayed 2 nights in Oct 2024