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I would have given 5 stars but I left for my Mother's funeral service 10:30 a.m. Returning approx 6pm to find that House keeping left the dead bolt engaged (usual for cleaning, in/out to cart) after she was done....how many HOURS? I was given many apologizes and a offer of a free beverage (water / soda) from their lobby 'store'. ( I declined)
Brenda D
Stayed 2 nights in Apr 2024
Response from Kevin Murphy, Front Office Manager on 18 Apr 2024
We are are glad you enjoyed your recent stay with us despite the dead bolt mistake made by one of our housekeepers and we hope to welcome you back to ouir hotel in the future.
Our room and the property was clean and in great condition. The fitness center was good for me. The breakfast was good with good coffee. The staff we dealt with were all friendly. I would stay there again.
Herman
Stayed 2 nights in Apr 2024
Response from Kevin Murphy, Front Office Manager on 18 Apr 2024
We are very glad you enjoyed your recent stay with us and we hope to be able to welcome you back to our hotel in the future.
10/10 Excellent
Andrew
Travelled with family, Travelled with family and small children
Thank you for taking the time to give us feed back on you recent stay with us. It means a lot to us. We are over joyed to hear that our amazing staff and facilities made for an amazing stay. Thank you again for you again for your feed back.
If you don’t mind a drive into the city of Philadelphia, this is a great place to stay. The free breakfast had nice offerings, including hot options, and the gym onsite had a variety of options.
Addie
Stayed 5 nights in Mar 2024
Response from Kevin Murphy, Front Office Manager on 10 Apr 2024
Thank you for your feedback from your recent stay with us and we hope to welcome you back to our area in the future.
10/10 Excellent
Craig
6 Apr 2024
Very clean, good sized room. Nice breakfast
Craig
Stayed 1 night in Apr 2024
Response from Kevin Murphy, Front Office Manager on 10 Apr 2024
We are very glad you enjoyed your recent stay with us and we hope to welcome you back top our hotel in the future.
Thank for taking the time to give us feed back on your recent stat with us. We are overjoyed to hear that are nice and clean hotel made for a great stay. We look forward to you staying with us again.
The property is properly maintained and clean. The staff members are pleasant and professional.
Tunisha
Stayed 2 nights in Mar 2024
Response from Richard Breitbart on 1 Apr 2024
Thank you for taking the time to give us feed back on your recent stay with us. We are overjoyed to hear that are properly maintained and clean hotel and and professional staff made for an outstanding's Thank you again for your feed back
8/10 Good
Beth
Travelled with family, Travelled with family and small children
This hotel is located in a safe place. Incredibly clean room and kind staff. Free parking and free warm breakfast (including the booking fee) are also wonderful advantages for the guests.
Yoon Ho
Stayed 3 nights in Mar 2024
Response from Kevin Murphy, Front Office Manager on 22 Mar 2024
We are very glad you enjoyed your recent stay with us and we hope to welcome you back to our hotel in the future.
First day breakfast was good, secondary very sparse choice
Deborah
Stayed 2 nights in Feb 2024
Response from Kevin Murphy, Front Office Manager on 21 Feb 2024
Thank you for your feedback and our apologies that the second day of breakfast did not measure up to the first,We will pass your comments in to our breakfast manager.
8/10 Good
Christina
14 Feb 2024
I found mattress to be uncomfortable. I don’t sleep normally on a spring mattress, I felt every single spring.
Memory foam options would be great for older folks.
Otherwise, hotel was very clean, quiet and had a nice breakfast
Christina
Stayed 4 nights in Feb 2024
Response from Kevin Murphy, Front Office Manager on 14 Feb 2024
Very sorry that you found your mattress to be uncomfortable. We are glad however that you enjoyed breakfast and found our hotel to be clean and quiet.
Room smelled like smoke and mold.
Seen a lot water damage . So I'm sure
Leon
Stayed 1 night in Feb 2024
Response from Kevin Murphy, Front Office Manager on 6 Feb 2024
My apologies for the issues you experienced during your recent stay with us. I am not aware of any of our rooms having any water or mold damage however I will definitely pass your comments on to our Heads of Housekeeping and Maintenance. Please if you ever have that experience in our hotel again let us know so we can move your room. Thank you.
10/10 Excellent
Regina
4 Feb 2024
Regina
Stayed 1 night in Feb 2024
Response from Kevin Murphy, Front Office Manager on 22 Mar 2024
We are very glad you enjoyed your recent stay with us and we hope to welcome you back to our hotel in the future.
Seth at the front desk was extremely helpful and made sure my stay was comfortable. The room was clean, and I was thrilled to see Dove products in the bathroom.
Andria
Stayed 1 night in Jan 2024
Response from Kevin Murphy, Front Office Manager on 31 Jan 2024
We are very glad you enjoyed your recent stay at our hotel and we hope to be able to welcome you back in the future.
10/10 Excellent
Joretha
21 Jan 2024
Joretha
Stayed 1 night in Jan 2024
Response from Kevin Murphy, Front Office Manager on 10 Feb 2024
We are very glad you enjoyed your recent stay with us and we hope to welcome you back to our hotel in the future.
Response from Kevin Murphy, Front Office Manager on 1 Feb 2024
Thank you for your feedback. We apologize that your room was not cleaned properly. I shared your comments with our Director of Housekeeping. We hope that you will consider staying with us again in the future.