Verified review
2/10 Terrible
Dayami
8 Aug 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Experience — Would Not Recommend
I stayed at this hotel for a week and unfortunately, the experience was extremely disappointing.
The hotel is currently UNDER CONSTRUCTION, with dust everywhere, and guests are not properly informed beforehand about how many amenities are unavailable.
The laundry room was a major problem. Only 2 washers were working, and NONE of the 4 dryers were heating properly. If you are staying for several days and need to do laundry, this is a serious inconvenience.
The pool was CLOSED the entire week of my stay. The business center, meeting room, great room, and den were also unavailable. These are amenities guests expect to have access to when choosing and paying for a hotel.
The walls and floors are extremely thin. I stayed on the second floor and could clearly hear employees talking in the breakfast area early in the morning. There is very little soundproofing, so don’t expect a quiet morning.
The alarm also went off around 7:00 AM during breakfast on multiple occasions, and staff didn’t even make a proper announcement letting guests know what was happening or whether the alarm could be disregarded.
The suites and bathrooms were also very dirty, which made the construction dust and overall condition of the hotel even worse.
Customer service was another major disappointment. After staying for 4 days, I went to the front desk and requested clean towels. The employee told me that I had to bring all of my dirty towels downsta
Stayed 4 nights in Aug 2026