The housekeeping team did a poor job in preparing the room. There was dirt everywhere, the side tables were not dusted, and the floor was not properly mopped, with debris visible in the corners. Additionally, there was hair in the jacuzzi and the washroom. It was disappointing to see the lack of attention to cleanliness.
On the other hand, the front desk ladies, Merielle and Kelly (I hope I have the names correct), both the AM and PM shift attendants, were exceptional in customer service and demonstrated great multitasking skills.