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Reviews of Lakeview Inns & Suites - Fort Nelson

2.5 out of 5
Lakeview Inns & Suites - Fort Nelson
4507 50th Avenue South, P.O.Box 840, Fort Nelson, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 853 reviews" "
Rating 8 - Good. 279 out of 853 reviews" "
Rating 6 - Okay. 43 out of 853 reviews" "
Rating 4 - Poor. 13 out of 853 reviews" "
Rating 2 - Terrible. 9 out of 853 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ashscorp

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The housekeeping team did a poor job in preparing the room. There was dirt everywhere, the side tables were not dusted, and the floor was not properly mopped, with debris visible in the corners. Additionally, there was hair in the jacuzzi and the washroom. It was disappointing to see the lack of attention to cleanliness. On the other hand, the front desk ladies, Merielle and Kelly (I hope I have the names correct), both the AM and PM shift attendants, were exceptional in customer service and demonstrated great multitasking skills.
Stayed 1 night in Mar 2024

10/10 Excellent

Marcus, Eagle River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and breakfast.
Stayed 1 night in Mar 2024
Response from Michele & Staff on 25 Mar 2024
Thank you for the time you have taken in reviewing our property following your most recent stay. We are thrilled you enjoyed your time with us.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Location of hotel close to Boston Pizza (best food option in this town). Nice check in person. Great place for a night.
Stayed 1 night in Mar 2024
Response from Michele and staff on 23 Mar 2024
Thank you for reviewing is on this platform following your most recent stay. We greatly appreciate your scoring and words. We hope your travels find you safely at your destination.

10/10 Excellent

Russel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member was helpful in assisting us in finding a place to eat in ton by providing us with a map off all of the restaurants and suggests on the best places.
Stayed 1 night in Mar 2024
Response from Michele & Staff on 22 Mar 2024
We are thankful our staff was engaging and helpful. We are grateful for your review and time of our property. We hope the remainder of your trip finds you safely at your destination.

8/10 Good

Yifei

Travelled with partner
Liked: Cleanliness
I will say it’s a Good
Stayed 1 night in Mar 2024
Response from Michele & Staff on 19 Mar 2024
Thank you for the time you have taken to review our property on this platform. We are pleased to see overall you enjoyed your time with us. Safe Travels!

10/10 Excellent

Burton, Nahanni Butte

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Michele & Staff on 17 Mar 2024
Thank you for the time you have taken in reviewing our property following your latest stay. We are please you enjoyed your time with us and are appreciative of your scoring. Safe Travels!

10/10 Excellent

Norman

Business traveller
Liked: Amenities
Regularly stay here because it has everything I need for a one night stay. Quiet and comfortable bed!
Stayed 1 night in Mar 2024
Response from Michele & Staff on 11 Mar 2024
We are thankful you enjoy your time with us. We look forward to your future stay. Thank you for you time we appreciate your response to this survey.

6/10 Okay

Jordan

Liked: Property conditions & facilities
Check the fridge and vacuum more please.
Stayed 2 nights in Mar 2024
Response from Michele and staff on 7 Mar 2024
We are terribly sorry your experience wasnt 100% up to our high standards, and that we fell short of your expectations. We have discussed the short comings with our housekeeping staff. We hope you will give us an opportunity to show you our normal cleanliness standards should your travels bring you back to our area. In the meantime please know we appreciate the time you have taken to review us on this platform and we hope your travels find you safely at your destination.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michele and staff on 3 Mar 2024
We are grateful you enjoyed your time at our property. We would like to thank you for the time you've taken to review us on this platform. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here regularly and it provides everything I need for an overnight stay
Stayed 1 night in Feb 2024
Response from Michele & Staff on 1 Mar 2024
We are thrilled we meet your expectations each time you stay. Thank you for reviewing us on this platform. See you again when your travels bring you back to Fort Nelson.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Michele & Staff on 1 Mar 2024
Thank you for the time you have taken to review us following your most recent stay. We are excited to see you enjoyed your time with us. We hope your journey found you safely at your destination.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my choice accommodation in Ft Nelson for a quick overnight stay. Location is convenient with easy parking that allows me to see my vehicle from the room. Friendly and helpful staff.
Stayed 1 night in Feb 2024
Response from Michele & Staff on 26 Feb 2024
Thank you for completing this online survey regarding you recent stay. We are pleased to hear that you had a great visit. We look forward to seeing you again when you travels bring you back to our area.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Michele and staff on 22 Feb 2024
We are thrilled you enjoyed your time with us. Thank you for the time you've invested in reviewing our property on this platform. May your journey find you safely at your destination.

6/10 Okay

Rebecka

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Michele and staff on 21 Feb 2024
We would like to thank you for the time you've taken to review us on this platform following your most recent stay. We are very appreciative of your time and we hope we see you again should your travels bring you back to our area.y

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from highway
Stayed 1 night in Feb 2024
Response from Michele & Staff on 10 Feb 2024
Thank you for reviewing our property following your most recent stay. We truly appreciate your time and scoring. We hope you journey finds you safely at your destination.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable and close to dining
Stayed 1 night in Jan 2024
Response from Michele & Staff on 31 Jan 2024
Dear Guest: Thank you for taking the time to review us following your most recent stay. We truly appreciate it. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything I needed for a quick overnight stay was provided. Easy access to the main highway and convenient parking availability is a one of the reasons I stay here.
Stayed 1 night in Jan 2024
Response from Michele & Staff on 30 Jan 2024
We are very pleased to read you enjoyed your time with us. Thank you for the time you've taken to review us. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Caylen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Very comfortable beds. Laundry room on site very helpful.
Response from Michele & Staff on 19 Jan 2024
We are thankful for the time you have taken to review our property following your most recent stay. We are so pleased to read that you enjoyed your time with us.

10/10 Excellent

Iurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michele & Staff on 15 Jan 2024
Good Day:Judging by your scoring of our property following your most recent stay, it looks as though you enjoyed your time with us. Thank you for both your scoring and time, we are very appreciative of both.

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like that a Pepsi truck was parked outside our window running all night. The room was too hot.
Stayed 1 night in Jan 2024
Response from Michele & Staff on 15 Jan 2024
Dear Guest: We would like to thank you for the time you have taken in reviewing us following your most recent stay. With such cold termperatures this time of year some semi trucks need to run in order to stay functional, this is beyond our control as this particular vehicle parks on the opposite side of the service road and not directly on our parking lot. We do hope to see you again should your travels bring you back to our area. If it is in the winter ask for a room on the back side of the hotel, I am certain this will eliminate this concern. Safe Travels!

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived late and slept in, I missed breakfast. Can’t comment on the property.
Stayed 1 night in Dec 2023
Response from Michele & Staff on 24 Dec 2023
Thank you for taking the time to review us following your latest stay. We hope you had a good sleep. Drive safe.

10/10 Excellent

Ansar

Liked: Amenities
Response from Michele & Staff on 18 Jan 2024
Thank you for taking the time to review us on this platform following your recent stay. We trust your journey found you safely at your destination.

10/10 Excellent

Scott, Kamloops

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michele & Staff on 13 Dec 2023
Thank you for the time you have taken to review our property following your most recent stay. Judging by your scoring you enjoyed your time with us. We hope to see you again should your travels bring you back to our area.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean place to stay! Thank you!
Response from Michele and Staff on 21 Feb 2024
Thank you for taking the time to review us on this platform. We are very appreciative of you scoring and time.

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
V
Stayed 1 night in Dec 2023
Response from Michele & Staff on 13 Dec 2023
We are please to see that overall you enjoyed your time with us. We would like to thank you for the time you have invested in completing this survey and we hope to see you again should your travels bring you back to our area.

8/10 Good

Kathy

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Decent enough accommodation. There’s a weird policy of not leaving pets in the rooms. Never encountered this in a “pet friendly” hotel (not sure if a Fort Nelson thing or just this place thing). So we left the car running with our dog in it as we had dinner in the restaurant in the hotel on the other end of town, where we would’ve stayed had I checked the food situation before booking.
Stayed 1 night in Nov 2023
Response from Michele & Staff on 13 Dec 2023
Thank you for taking the time to review us following your most recent stay. We are pleased to see that overall you enjoyed your time with us. Perhaps we should change the policy to note 'do not leave pets unattended in your room for extended periods of time', going to dinner, yes it is fine to leave your pet in the room. We apologize if this wasn't clearly noted. We value your feedback and we hope you journey found you safely at your desintation.

6/10 Okay

Sean

Business traveller
Liked: Cleanliness, staff & service
Only thing I didn’t like was the water in the room never got above slightly warm. Otherwise it was fine.
Stayed 1 night in Nov 2023
Response from Michele & Staff on 2 Dec 2023
We are pleased to see that overall you enjoyed your stay with us. Unfortunately our hot water recirculating pump had an issue therefore it took quite sometime to recieve hotter water. Our new pump has arrived and we have installed it. Hopefully on a return visit you will not find this to be the case. We would like to thank you for your time in responding to this survey and hope to see you again should your travels bring you back to our area.

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Michele & Staff on 24 Nov 2023
We are pleased to see that overall you enjoyed your time with us. Thank you we greatly appreciate it. We hope your travels find you safely at your destination.

10/10 Excellent

Inez

Stayed 1 night in Nov 2023
Response from Michele & Staff on 21 Nov 2023
We are pleased to see you enjoyed your stay with us. Thank you for the time you have invested in responding to this survey. We hope your journey finds you safely at your destination.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big comfy beds
Always a great stay
Stayed 1 night in Nov 2023
Response from Michele & Staff on 20 Nov 2023
Thank you for the time you have invested in responding to this survey regarding your most recent stay. We are happy to see that overall you enjoyed your time with us. Safe Travels!

10/10 Excellent

Victoria

Stayed 1 night in Nov 2023
Response from Michele & Staff on 13 Dec 2023
Thank you for the time you have taken to review our property following your most recent stay. Judging by your scoring you enjoyed your time with us. We hope to see you again should your travels bring you back to our area.

8/10 Good

Norman

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Arrived late and had to leave early. Check-in was good and fast. At 2 a.m. I was awakened by noise from an adjoining room which was quite disturbing as I was already short of sleep time. Not really something the hotel could foresee so …
Stayed 1 night in Nov 2023
Response from Michele & Staff on 20 Nov 2023
We would like to thank you for the time you have taken to review us on this platform. Please accept our apologies for be awaken by neighbouring guests, truly this is out of the ordinary for our hotel, but nothing, as you noted, we could have foreseen. We do hope your journey found you safely at your destination.

8/10 Good

Richard

Stayed 1 night in Nov 2023
Response from Michele & Staff on 20 Nov 2023
We appreciate the time you have taken to review our property following your most recent stay. We are pleased to see that overall you enjoyed your time with us. We look forward to seeing you again should your travels bring you back to our area.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michele & Staff on 16 Nov 2023
We would like to thank you for the time you have taken to reveiw our property following your most recent stay. We hope to see you again when your travels bring you back to our area.

10/10 Excellent

Stephanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and comfortable. Also in a good location.
Stayed 2 nights in Nov 2023
Response from Michele & Staff on 11 Nov 2023
We are so pleased you enjoyed your stay with us. Thank you for the time you have taken to reivew us on this platform. We truly appreciate it. Safe Travels.

10/10 Excellent

Nathan

Stayed 1 night in Nov 2023
Response from Michele & Staff on 2 Dec 2023
We are so pleased to see you enjoyed your time with us. We would like to thank you for the time you have taken in reviewing our property. Please drive Carefully!

10/10 Excellent

Brandon

Stayed 1 night in Nov 2023
Response from Michele & Staff on 2 Dec 2023
We are pleased to see that you enjoyed your time with us. We would like to thank you for the time you taken in reviewing our property. Safe travels!

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not eco-friendly, but otherwise good!
I would rate this hotel higher because it’s an excellent value, the beds are comfortable and clean, and the staff was friendly and helpful, but everything at the breakfast was disposable plastic. Cheap single-use plastic utensils (barely useful for cutting a waffle) and each utensil was individually wrapped in disposable plastic wrap. The syrup was all in individual disposable plastic too. There wasn’t even a compost bin for the paper plates as far as I could see. Eco-friendliness issues aside, the hotel was otherwise lovely.
Stayed 1 night in Nov 2023
Response from Michele & Staff on 6 Nov 2023
We would like to thank you for the time you have taken in reviewing our property following your recent stay. While it is true we currently have quite a bit of single use plastic, this was put in place to prevent contamination of untensils and food items during and following the 'pandemic' for the safety of all guests. This week however we are instituting gradual changes to emliminate the use of much of this single use plastics. Some single use items cannot be ridden completely such as jams and syrups for those guests who choose to bring their food back to thier rooms, but we are on track to do what we can to comply with goverment regulations elimination of single use plastics.

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay all around
Stayed 1 night in Oct 2023
Response from Michele & Staff on 31 Oct 2023
We are pleased to see that overall you enjoyed your time with us. We would like to thank you for your time and scoring. Safe Travels!

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the cleaning staff tried to enter the room twice before checkout time. I take some of the blame for this as I forgot to use the "do not disturb" placard.
Stayed 1 night in Oct 2023
Response from Michele & Staff on 30 Oct 2023
Although it seems overall you seem to enjoy your time with us. We apologize on behalf of our staff. Protocol should have been to knock and announce that it is housekeeping or maintence, then wait for a response, knock a second time then when no response is recieved they can proceed. Our over zealous staff erroneously believed the room to be vacant and therefore did not follow the protocol. Please accept our deepest apologies. Know that we appreciate you as a guest and the time you have taken to respond to this survey. Safe Travels!

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traveling with pets
Comfortable and easy check in. Pet friendly and good breakfast.
Stayed 1 night in Oct 2023
Response from Michele & Staff on 30 Oct 2023
We are so pleased to see you enjoyed your time with us. Thank you responding to this survey and the vote of confidence. Safe Travels!

8/10 Good

Merry, Palmer

Stayed 1 night in Oct 2023
Response from Michele & Staff on 16 Nov 2023
We greatly appreciate the time you have taken to review our property following your recent stay. We hope to see you again should your travels bring you back to our area!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Are you kidding me? This place is terrific! Such nice people and service.
Stayed 1 night in Oct 2023
Response from Michele & Staff on 24 Oct 2023
We are thrilled you enjoyed your time with us. Thank you for the time you have taken to review us following your most recent stay, we greatly appreciate it. Safe Travels!

6/10 Okay

Kali

Travelled with pets, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Tub was dirty and food was left in refrigerator from previous people staying.
Stayed 1 night in Oct 2023
Response from Michele & Staff on 23 Oct 2023
We thank you for the time you have taken to review us on this platform. We are sorry your experience was not was it should have been nor what we expect a guest to find in a room. We do hope you reported it to the front desk immediately. Housekeeping is required to check and wipe down every fridge after each guest leaves. As for our tubs to find a dirty tub would be an anomoly beyond anything imaginable. I do know our very hard water in this area can sometime leave calcium build up that only CLR soaking can remove, I do hope this is what you found. In any case wherever you are report all issues to the front desk. It is our preference to move any guest to another room to make your stay more enjoyable.

8/10 Good

Harmanjot

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Michele & Staff on 18 Oct 2023
We appreciate both you time a scoring of our property following your most recent stay. We are pleased to see that overall you enjoyed your time with us. Safe Travels!

8/10 Good

Shirley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows not that comfortable
Stayed 1 night in Oct 2023
Response from Michele & Staff on 15 Oct 2023
We thank you for your time in responding to the survey on this platform. While it looks like overall you enjoyed your stay we are sorry to hear that you didn't enjoy our pillows. Certainly we will look at the pillows in the room you stayed in and investigate what the issue maybe.. Please know we have heard you and will act upon your concern. Until we meet again, safe travels.

10/10 Excellent

Ilona

Stayed 1 night in Oct 2023
Response from Michele & Staff on 6 Nov 2023
We would like to thank you for the time you have taken in reviewing our property following your recent stay. We are pleased you enjoyed your time with us.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2023
Response from Michele and staff on 13 Oct 2023
We would like to thank you for the time you've taken in reviewing us on this platform. We are happy to see you enjoyed your time with us and we hope to see you again sure your travels bring you back to our area.

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Michele & staff on 11 Oct 2023
It looks like overall you enjoyed your stay with us. We would like to thank you for the time you've taken to review us following that most recent stay. We hope you have safe travels and that you arrive at your destination happy and healthy.

8/10 Good

Annette

Stayed 1 night in Oct 2023
Response from Michele & Staff on 30 Oct 2023
Thank you for the time you have taken to review our property following your most recent stay. It looks like overall you enjoyed your time with us. We hope to see you again should your travels bring you back to our area.