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Reviews of Salisbury Hotel

3.5 out of 5
Salisbury Hotel
West 57Th Street, 123, New York, NY

Reviews

6.8
Rating 10 - Excellent. 174 out of 1000 reviews" "
Rating 8 - Good. 382 out of 1000 reviews" "
Rating 6 - Okay. 196 out of 1000 reviews" "
Rating 4 - Poor. 141 out of 1000 reviews" "
Rating 2 - Terrible. 107 out of 1000 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2018

2/10 Terrible

Soumyapratim, NJ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel in NYC. Cockroaches in the rrom. No hot water. Stained beds
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location. I did not like the sofas and bed
Stayed 3 nights in Feb 2020

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good! But no Wifi
It was good, however the hotel does not have free WiFi... is cheaper to buy a SIM card that paying internet service at the Hotel.
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in a good area close to everything. The hotel needs to be renovated and updated.
Stayed 1 night in Feb 2020

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean great location friendly staff.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice location, very convenient, but hotel itself is very old.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great old place.
Every single person we interacted with was helpful and very nice. The building is very charming. Please fix it up instead of tearing it down.
Stayed 2 nights in Feb 2020

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine.
Stayed 1 night in Feb 2020

10/10 Excellent

Powers, Phx

Liked: Cleanliness, staff & service
Wi-Fi was bad should be upgraded always rumors that they’re going to tear down that hotel we stayed there quite a few times but to be honest starting to lean on Stan somewhere else
Stayed 3 nights in Feb 2020

2/10 Terrible

Marinaskutelsky, New york

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing it was a horrible experience old Dilapidated room with the Dilapidated furniture,with peeling paint ,from last century tiles, mold around the bath tab, no sound proof windows.We could not sleep the whole night.The only good thing was the price and the size of the rooms and very comfortable beds,But the pride does not justify the condition of the rooms.
Stayed 1 night in Feb 2020

6/10 Okay

Sian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I've stayed at this property before & really like its location, Whilst this Hotel is in need of updating not majorly , just new carpets , lick of paint & new plugs in sinks, It is warm , clean , comfortable beds , it has 24 hour front desk & staff which are really friendly.
Stayed 4 nights in Feb 2020

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very old. Nothing Look like the pictures. No breakfast was offered. The rooms were broken locks were broken the bathroom was old. They did not supply enough towels for the whole family. It was just a badd experience over all. I am still waiting for them to give me back my deposit.
Stayed 3 nights in Jan 2020

2/10 Terrible

Li Peng

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Saw bugs in toilet
Saw a big bug at toilet which scared the kids
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Property is very run down and in need of major remold. Good location
Stayed 1 night in Feb 2020

10/10 Excellent

Steve, Roanoke, Va

Travelled with partner
Liked: Staff & service
the location and staff are the major pluses.The age and condition of the facility is the only negative, but tne price reflects that.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes cuarto, espacioso, con sala los cuarto apartes closet, microondas, nevera fregadero.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We had a long weekend trip to NYC from Canada in September 2019 with two young children and this hotel was great for our purpose especially for its localisation. Basic hotel, not very expensive. Good service. We will return as it's hard to find a NYC hotel for a reasonable price.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Walking distance was close to Time Sqare and Broadway.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay, hotel location was excellent, room was spacious and clean. At check in Wi-Fi was not clearly explained that there will be a charge. Reception area could be better presented.
Stayed 3 nights in Jan 2020

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel
Nice quaint and friendly service
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were upgraded from a standard double room to a suite which was very spacious, especially by NYC hotel standards. However the hotel itself is very old and outdated. Our room had many areas that needed repair or replacement - the drop ceiling in the bathroom had one tile that was falling out and paint chips were collected on it. There was nothing holding the refrigerator into place beneath the counter in the kitchenette so you could see the dirty bare cement on either side of it. The couch had sunken cushions that weren’t comfortable and overall the furniture desperately needed to be updated. The keypad on the telephone in the room was so dirty I didn’t even want to touch it. With some TLC this hotel could be quite beautiful as I’m sure it was in a day. But as of right now it’s definitely not someplace I would come back to.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite basic - but exactly what we needed! Beds were comfy and staff were very friendly and helpful. If you are looking for somewhere just to sleep/wash this place is perfect. Wouldn’t hesitate using again if I came back to NYC
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for site seeing. The staff was friendly and welcoming. The room was clean and spacious.
Stayed 1 night in Feb 2020

2/10 Terrible

Jp, Florida

Travelled with family and small children
Liked: Staff & service
The view was great . But the bed were so hard and bad .
Stayed 4 nights in Jan 2020

8/10 Good

Pau, Mahattan midtown close to everything

Travelled with family
Liked: Staff & service
Great location,our room was very spacious outdated but for the price Excellent
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Shoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. This hotel was in a great location to get everywhere we wanted to go. Staff was great, very helpful very nice. We had an early flight in so we came to drop our bags off with the desk to start sight seeing right away and she switched our room to one that was ready early at no charge so we could take our things to the room and freshen up. I would definitely stay here again. Also there is a great deli almost right next door. Fantastic bagels fresh fruit and delicious coffee with very friendly staff made it easy to grab a good breakfast before hitting the town.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A million-dollar location. Well-run. Very sorry to learn it's going to close soon.
Stayed 9 nights in Jan 2020

10/10 Excellent

salina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Andi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower did not work. Hotel is looking worse and worse.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the location. Awesome rate on parking. Room are old but clean. Would recommend and stay again.
Stayed 1 night in Jan 2020

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

DeaUncle, Ottawa, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For thirty years I have received friendly helpful and knowledgeable assistance from the staff who have made this hotel my home in New York. The location is excellent with a main line subway station, 24 hour deli, diner and new stand in close proximity. Many major attractions are within walking distance, night or day.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel falls well short of how it’s appears on the website photos. They are very misleading. The whole building (reception & rooms ) are very tired!!! The only thing going for it, is it’s location....so close to Central Park
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location not much modern thins but clean and excellent location
Stayed 3 nights in Jan 2020

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Aweb, Sdq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, clean and nice personal, near Central Park, Columbus circle
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2020

10/10 Excellent

Lynne, Pulaski VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upgraded to a suite, which was fabulous and HUGE! The proximity to Central Park was wonderful.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Your toilets when flushing water so powerful, gets wet under seat and on the floor. Mattress was hard and needs up date on redecorating. Score7
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location and price. Condition of the facilities is declining unfortunately.
Stayed 2 nights in Jan 2020