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Reviews of Super 8 by Wyndham Forrest City AR

2 out of 5
Super 8 by Wyndham Forrest City AR
215 Barrow Hill Rd, I-40 at Hwy 1 NE Exit 241B, Forrest City, AR

Reviews

5.8
Rating 10 - Excellent. 40 out of 219 reviews" "
Rating 8 - Good. 45 out of 219 reviews" "
Rating 6 - Okay. 38 out of 219 reviews" "
Rating 4 - Poor. 45 out of 219 reviews" "
Rating 2 - Terrible. 51 out of 219 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

STANLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager on site was excellent. very friendly and professional.
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerks and housekeepers were amazing and friendly. This is by far my best hotel experience.
Stayed 3 nights in Mar 2024

2/10 Terrible

Osmin, Farmers Branch

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
in the sheets we find live bedbugs
Stayed 1 night in Mar 2024

6/10 Okay

Alana

Stayed 1 night in Feb 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness
Basic Super 8. We stay often at this location. Perfect for what we expect in the $65-$75r range.
Stayed 2 nights in Feb 2024

6/10 Okay

John

Stayed 1 night in Jan 2024

4/10 Poor

Tse-Kin

Disliked: Cleanliness, property conditions & facilities
Room was not properly maintained.
Stayed 1 night in Jan 2024

2/10 Terrible

Alana

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

loren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel ever
i really think we were the only people here... shows breakfast online but they dont do breakfast, the beds felt like a wood plank, loren was flipping and floppong all night like bad, and i woke up having to pee and cant get anything out
Stayed 1 night in Dec 2023

4/10 Poor

Jacqueline

Disliked: Amenities, property conditions & facilities
Got a room with a jet hot tub but the jet hot tub wasn’t working.
Stayed 2 nights in Dec 2023

2/10 Terrible

Kathye

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable everything else lacking. Needs to be taken off Hotel. Com. Gives you a bad name.
Stayed 1 night in Nov 2023

2/10 Terrible

Elvis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat i. My room an it was dirty an dusty
Stayed 2 nights in Nov 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Ran down, no updates, smells like weed from the guests smoking in the rooms, roaches . Checking out . Not staying
Stayed 1 night in Nov 2023

6/10 Okay

Denise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok for the price, but the refrigerator wasn’t on. When I turned it on, it made a loud noise all night. The room also smelled musty
Stayed 1 night in Nov 2023

10/10 Excellent

Ty

Liked: Cleanliness, staff & service
It was very nice and the staff was very helpful.
Stayed 1 night in Nov 2023

6/10 Okay

Alana

Stayed 1 night in Oct 2023

10/10 Excellent

Harrest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away your well being and safety
Room was horrible. To start off, walking down the hallway smelt like a Willie Nelson concert. The smell of marijuana was throughout the whole first floor. Once we got into the room, there was exposed wires in the bathroom, the toilet didn't work, repairs on electrical sockets in room near beds were open and stuffed with paper, when I tried plugging something into the wall, the socket sparked. The tv batteries died as soon as I tried turning on the tv. The fridge made noises similar to a truck using its air brakes. There were cigarette burns on our blankets in a non-smoking room. Once we laid in bed, we immediately started itching. The hotel didn't have a continental breakfast as advertised. We ended up leaving earlier than expected just to get away from this place. Also, the hotel receptionist in the morning was rude and seemed to have an attitude. We never got the paperwork showing we checked out. It took them until almost 9 hours after we left to check us out. I wouldn't stay here again if it was my only option, I'd sleep in the car before this place. To be under the wyndham name, im disappointed
Cigarette burns
Exposed wires bathroom
Paper stuffed in sockets
Broke and inoperable fridge
Stayed 1 night in Oct 2023

6/10 Okay

Curtis

Stayed 1 night in Sep 2023

2/10 Terrible

Triston

Travelled with family and small children, Business traveller
Everything was horrible, it wasn’t clean, the carpet was disgusting, there was hair all over the shower and wrapped in every “clean” towels, shower pressure was absolutely horrible, there was 1 pillow in the KING SIZE BED, there were NO trash bags or liners in the ice bucket/ trash can, no phone in room, no iron and website says wifi but you have to request password from manager. We stayed in a business sweet…never again. 0/5 stars.
Stayed 1 night in Sep 2023

8/10 Good

Cathy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Jason

Stayed 2 nights in Sep 2023

8/10 Good

PARKER

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

bennett

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammers
When we arrived at the hotel I told gentleman at front desk my wife has a service dog. He asked what for, told him it was a cardiac dog. He laughed and said that was not approved by the state of Arkansas. Told him was incorrect, but I would pay as I did t want any trouble. He preceded to tell me I couldn’t read, and how he knows the law. Really? Act 652 Was passed in Arkansas, in April 2017 and for sure covers a cardiac service dog. We went back again 4 days later, just to see what would happen. The lady at the desk said the same as the other guy, and again I had to pay extra for my wife’s service dog. So I was charged both times for my wife’s service dog. It’s not about the money at all, it’s all about principle now and scamming your customers out of money. Regardless if it’s 1.00 or 40.00, a scam is a scam. We are filing a complaint with the state and the ADA, better business bureau and who ever else can help stop this type of scam. No excuse for this. This is very disrespectful and unprofessional. Not to mention the rooms are old and in need of repair and serious updates. Stay here at your own risk!
Stayed 1 night in Sep 2023

6/10 Okay

James

Travelled with family
Disliked: Staff & service
It was ok
Stayed 1 night in Sep 2023
Response from p on 6 Sept 2023
Thanks

10/10 Excellent

Jenny

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Kellie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The lock on the bedroom door was broken. There was no water pressure in the bathroom and there was no soap to check in. Person wasn't very
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa, Katy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if you advertise no elevator.
Stayed 1 night in Jul 2023
Response from p on 6 Sept 2023
Thanks ,see u next time

4/10 Poor

kay

Stayed 1 night in Jul 2023
Response from p on 6 Sept 2023
Thanks , see u next time

8/10 Good

Melissa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were in Room 105. It had three double beds, which is what we needed for six people. The room was in good order. We all slept well. It was very quiet. No pool or breakfast but we knew that.

10/10 Excellent

Kamariah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady had my things already ready when I came in. My paperwork was ready to sign & she already had my key. Check-in was speed lightning & she was very polite.
Stayed 1 night in Jul 2023
Response from p on 6 Sept 2023
Thanks fir staying us see u next time

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from p on 6 Sept 2023
Thanks For Staying with us ,see u next time

4/10 Poor

Victor Berry

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from p on 14 Jul 2023
Thanks

2/10 Terrible

Dwaine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was run down. The manager was very very rude. The areas around the hotel appeared unsafe. There were several drug deals that happened within our view.

8/10 Good

Robert, Pasadena

Stayed 1 night in Jun 2023
Response from p on 14 Jul 2023
Thanks

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when passing thru traveling. Quiet and convenient eating places in the vacinity. Would definitely stay again and I’d recommend to everyone !!!
Stayed 1 night in Jun 2023
Response from p on 12 Jun 2023
THANKS ,SEE U NEXT TIME

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Not to much, the place was very old and rundown. Will not stay there again
Stayed 1 night in May 2023

6/10 Okay

McKinley

Stayed 3 nights in May 2023
Response from p on 14 Jul 2023
Thanks

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again
Our stay went find
Stayed 2 nights in May 2023
Response from p on 12 Jun 2023
THANKS FOR STAYING WITH US ,SEE U NEXT TIME

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Barely Alive
The property looked as if it was closed down from the street, and didn't look much better when we pulled into the potholed parking lot. The positives were the front desk was very nice and the room was clean.
Stayed 1 night in May 2023
Response from p on 12 Jun 2023
THANKS

4/10 Poor

marshel

Disliked: Cleanliness, staff & service, property conditions & facilities
Out dated, hair on towel, bed bug got me.
Stayed 1 night in May 2023

6/10 Okay

travis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hmm...;{
Hot tub drain was broken and they had some shoddy plug that really didnt hold the water long at all. Toilet was also broken, so not able to flush, also leaking onto the floor. This place needs a real update or replacement.
Stayed 1 night in May 2023
Response from p on 12 Jun 2023
THANKS WE WILL ADDREESS

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We will stay here the next time we are in the area.
Stayed 1 night in May 2023
Response from p on 13 May 2023
Thank you for staying with us. We hope the next time you are in town you will consider staying with us again.

2/10 Terrible

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager was argumentative and not friendly
Stayed 1 night in May 2023

6/10 Okay

Donna

Travelled with family
Disliked: Amenities, property conditions & facilities
Motel is old and in need of some serious sprucing up. Grout missing from in between tiles in bathroom, no elevators. Sheets were clean and bed was comfortable. No coffee in rooms, no juice in machines in lobby, no continental breakfast. Fridge not plugged in so couldn’t really use it, would take to long to get it cold.
Stayed 1 night in Apr 2023

2/10 Terrible

Clay

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming through Forrest City and had to charge car, decided to stay because it was late, would have left because cleanliness but would have had a fight over money,
Stayed 1 night in Apr 2023

2/10 Terrible

Tanner

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had wood boards on the floor with nails sticking out. Bathroom sink had no hot water. You could turn it on under the sink but then it wouldn’t turn off. Mirror had toothpaste spit on it. Safety lock was falling off. Bed was comfy. Coffee good in lobby but only powdered cream. Bottom line $63 for room 108 was not worth it.
Stayed 1 night in Apr 2023

2/10 Terrible

Lauren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online are nothing like the room you get. Holes in the tub. Ceiling had major damage. Walls half painted floor felt like you was walking on bumps. Everything was just nasty. Light fixtures pulled off wall. Pillow cases had a name of a hospital on them. Just all together disgusting
Stayed 1 night in Apr 2023

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
upon check in the lady working the night shift was very nice and friendly. However the next morning, I assume was the owner and his wife... They were very rude. They would not print a receipt. The place was empty until the power line workers arrived, I would not recommend this place for a family stay.
Stayed 1 night in Jan 2023
Response from p on 9 Feb 2023
Thanks

4/10 Poor

Dennis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fire alarm was missing off wall, big hole there, hallway carpet looked like someone puked on it. Needs lots of updating.
Stayed 2 nights in Jan 2023
Response from p on 9 Feb 2023
Thanks