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Reviews of Marina Del Mar Resort and Marina

2.5 out of 5
Marina Del Mar Resort and Marina
527 Caribbean Drive, Key Largo, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 542 out of 1146 reviews" "
Rating 8 - Good. 290 out of 1146 reviews" "
Rating 6 - Okay. 160 out of 1146 reviews" "
Rating 4 - Poor. 90 out of 1146 reviews" "
Rating 2 - Terrible. 64 out of 1146 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

deborah

Wonderful view of the canal, enjoyed watching the boats
Stayed 2 nights in Apr 2024
Response from mwaldo on 17 Apr 2024
Dear Deborah,Thank you for staying with us and taking the time to share your comments.We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed just one night but thought it was a wonderful choice
Stayed 1 night in Apr 2024
Response from mwaldo on 17 Apr 2024
Dear Susan,Thank you for staying with us. We appreciate your wonderful comment.We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, hotel is dated but comfortable
Stayed 2 nights in Apr 2024
Response from mwaldo on 17 Apr 2024
Dear Richard,Thank you for staying with us. We appreciate you taking the time to share your 5 Star Review.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Camilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome!
Stayed 1 night in Apr 2024
Response from mwaldo on 17 Apr 2024
Dear Camilo,Thank you for staying with us. We are delighted you had an Awesome Experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

Alondra

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
It has very good amenities, Parking is included, you can go the pool at the hotels close by witch is very nice the front desk ladies were very nice and helpful… However there is not curtains to cover the sun so I was waking up right when the sun was coming up and every morning there was someone picking up the garbage not in a quite way I could hear everything since 7 am just smashing the bags in a golf car, the room they gave us was okay , I do think they should remodel them Just so they look a little newer. It was not very clean.
Stayed 6 nights in Apr 2024
Response from mwaldo on 11 Apr 2024
Dear Alondra,Thank you for staying with us and taking the time to share your comments. I'm happy you enjoyed the amenities, the pool, the front desk ladies and the free parking. I apologize for the issues you encountered.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Artem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had was the lack of beach access. Everything else was very good.
Stayed 4 nights in Apr 2024
Response from mwaldo on 11 Apr 2024
Dear Artem,Thank you for staying with us and taking the time to share your comments. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Vince

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very helpful with a couple of issues in the room. Resolved quickly. Dated but clean. They are obviously in the middle of updating
Stayed 2 nights in Apr 2024
Response from mwaldo on 9 Apr 2024
Dear Vince,Thank you for staying with us and taking the time to share your comments. I'm glad the staff was able to assist you with the issues you encountered. We hope to have the opportunity to welcome you back in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Penny A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay.
Stayed 8 nights in Mar 2024
Response from mwaldo on 9 Apr 2024
Dear Penny,Thank you for staying with us and taking the time to share your comment. We're delighted you had a positive experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here..amazing
Stayed 5 nights in Apr 2024
Response from mwaldo on 11 Apr 2024
Dear Brian,Thank you for staying with us and your continued loyalty.We hope to have the opportunity to welcome you back soon.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from mwaldo on 10 Apr 2024
Dear Eugene,Thank you for staying with us and taking the time to give us a 5 Star Rating.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

6/10 Okay

pamela

Travelled with partner
Disliked: Amenities
Was ok Would not have been able to get around if we didn’t have a car
Stayed 7 nights in Mar 2024
Response from mwaldo on 11 Apr 2024
Dear Pamela,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the Marina Del Mar Resort, it is a little older, but that really didn't matter to us. We enjoyed the Marina, it's beautiful along with the outdoor space with the pools and bar. It also was very family oriented there, and overall we would come back again. We did wish there was a second elevator for the other side of the resort, and the parking was okay. Theres a huge parking lot, but it is a little bit of a walk if you have bags and stuff. Other than that it was a beautiful place to stay.
Stayed 6 nights in Mar 2024

10/10 Excellent

Fe, Lake Villa

Stayed 4 nights in Mar 2024
Response from mwaldo on 10 Apr 2024
Dear Fe,Thank you for staying with us. We appreciate your 5 Star Rating. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing vacation!
Stayed 7 nights in Mar 2024
Response from mwaldo on 11 Apr 2024
Dear Rebecca,Thank you for staying with us and taking the time to share your 5 Star Comment. We are delighted that you had an Amazing Vacation. We hope to have the opportunity to see you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the room we had was very clean with a nice view. My wife and I had a wonderful time and would stay again
Stayed 3 nights in Mar 2024
Response from mwaldo on 11 Apr 2024
Dear Steven,Thank you for staying with us and taking the time to share your wonderful comments. We are delighted that you and your wife had a memorable experience. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
the amenities at the property were very good - pool, dining. The room itself is in need of an upgrade especially in the bathroom. The continental breakfast was minimal and seating is limited.
Stayed 2 nights in Mar 2024

8/10 Good

William

Travelled with partner
We didn’t care for the lack of updates to the rooms, floors not that clean, check in was slow and doors didn’t unlock so had to go back to get resolved. We really liked the adjacent restaurant Skipper Dockside was great
Stayed 1 night in Mar 2024
Response from mwaldo on 17 Apr 2024
Dear William,Thank you for staying with us. We appreciate your feedback.WE hope to see you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property with excellent facilities. Staff friendly and very helpful. great place to stay. Highly recommended.
Stayed 1 night in Mar 2024
Response from mwaldo on 17 Apr 2024
Dear Brian,Thank you for staying with us and taking the time to share your wonderful comments. We're delighted you had a memorable experience with both the facilities and the helpful staff.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service
This hotel was ok. Not the best, but not the worst. The beds were terrible as were the pillows. The showers/ bathrooms are very old/ dated. The room however was very clean and location was pretty nice for just a quick couple night getaway. The parking is limited and we had to park quite a distance from our room. The view was nice. The breakfast was ok. It was complimentary so we didnt expect much. It was nice to be able to grab a quick bite and go.
Stayed 2 nights in Mar 2024

8/10 Good

Alina

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice location. Few dining options. The room would be fine if it was cleaner and updated. It was large and had a small kitchen .Overall a good stay. Pool looked nice even though i didn't get any time to use it. The place just needs some remodeling and better cleaning.
Stayed 2 nights in Mar 2024

4/10 Poor

Gustavo, Broomfield

Liked: Cleanliness
Disliked: Property conditions & facilities
Disrepair, old and dark. Quality does not match the high price
Stayed 3 nights in Mar 2024

10/10 Excellent

Michel, Homestead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from mwaldo on 30 Mar 2024
Dear Michel,Thank you for staying with us. We appreciate your 5 Star Comment. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The continental breakfast reminded me of how it was during Covid at other hotels.
Stayed 2 nights in Mar 2024
Response from mwaldo on 28 Mar 2024
Dear Mary,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Ken, Dayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort public area, the restaurants, the pool, and the nearby marina were top notch. The individual rooms needed significant updating. But for one night it was a decent spot to stay.
Stayed 1 night in Mar 2024
Response from mwaldo on 28 Mar 2024
Dear Ken,Thank you for staying with us. We appreciate your feedback so we may improve on the services we provide our guests.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was excellent warm and plenty of lounge chairs. Spa only had 1 jet working but was ok. Room was large and had full size fridge and coffee maker. Beds were comfortable. Marina view was nice. Overall I would recommend it and would stay again.
Stayed 1 night in Mar 2024
Response from mwaldo on 27 Mar 2024
Dear Lisa,Thank you for staying with us. We're delighted you had a memorable experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!
Stayed 8 nights in Mar 2024
Response from mwaldo on 27 Mar 2024
Dear Andrew,Thank you for staying with us and giving us a 5 Star Review.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service
I don’t write reviews but I am because I was very conflicted when booking my stay at the Marina because the reviews. I read lots of complaints about noise from boats, sunlight disturbing sleep, and outdated rooms. I was nervous to stay here imagining I’d be wide awake at 4am in a gross hotel room. From a middle class perspective ( not expecting the Ritz) our stay was great. The continental breakfast was minimal but the staff was quick to say, bring whatever you want to your room. Our kids snacked on breakfast sandwiches and muffins throughout our stay thanks to the continental bfast, we had fresh coffee each morning, without paying $15 daily per person at most other hotels in the area or restaurants. The rooms are old, our shower did look so so BUT water pressure was superb. Our room had a full length sliding glass door that we opened by 9am each day to enjoy coffee and get ready with the ocean breeze each day. That alone made our room worth it. The boats did not keep us up, the sun wasn’t too bright to sleep, and the path surrounding the location was awesome, we saw at least 20 sharks and 3 manatees. Skippers had great food!!!! And there is another bar next door on the opposite side with bands, pool table, open till 4am if you want some night life. I would go back in a heartbeat.
Stayed 4 nights in Mar 2024
Response from mwaldo on 27 Mar 2024
Dear Amanda,Thank you for staying with us and taking the time to share your wonderful 5 Star Review. We are delighted you had a memorable experience and it appears pleasantly surprised. We truly hope we have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had a very nice time and I would use that resort again
Stayed 5 nights in Mar 2024
Response from mwaldo on 28 Mar 2024
Dear Sandra,Thank you for staying with us. I'm delighted that you and your daughter had a memorable experience. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Mariann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoying staying at Marina Del Mar. Perfect relaxing stay.
Stayed 1 night in Mar 2024
Response from mwaldo on 28 Mar 2024
Dear Mariann,Thank you for staying with us and taking the time to share your wonderful comments. It is always our pleasure having you as our guest. I'm glad you had a perfect, relaxing experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

6/10 Okay

Sherri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people were friendly and polite. Outside grounds and the pool were wonderful. Next door is an excellent restaurant which had live music in the evening. The room was a different story. Daily maid service was very good. The mold in the bathroom looked like a failed science experiment. We had a room with a kitchen. Cupboards were falling apart and the microwave that was supposed to be hanging over the stove was ripped out and placed on the counter. Overall it was a good experience except for the bathroom.
Stayed 5 nights in Mar 2024
Response from mwaldo on 29 Mar 2024
Dear Sherri,Thank you for staying with us and taking the time to share your comments. We apologize for the issues you mentioned and have begun to resolve these items.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

BONNIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Comfortable Bed, great pool area. Views from balcony amazing. Dining options close by were good.
Stayed 4 nights in Mar 2024
Response from mwaldo on 30 Mar 2024
Dear Bonnie,Thank you for staying with us. We are delighted you had a memorable experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from mwaldo on 28 Mar 2024
Dear Scott,Thank you for staying with us. We appreciate your 5 Star Rating. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from mwaldo on 28 Mar 2024
Dear Delaney,Thank you for staying with us. We appreciate your 5 Star Rating. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff.. Pool was perfect.. Restaurants were great..(Skippers and Sharkies) Room needs updating but doable..
Stayed 6 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a huge very comfortable 2 bedroom suite with large balcony and marina views.
Stayed 3 nights in Mar 2024
Response from mwaldo on 20 Mar 2024
Dear David,Thank you for staying with us and taking the time to share your comments. We're delighted you enjoyed your 2 bedroom suite, as you mention they have a wonderful balcony overlooking the marina.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Secluded low-rise hotel on a small inlet off the ocean. Beautiful grounds and pool area with plenty of dining options. Staff very friendly and helpful. WIFI terrible and rooms need updating but beds very comfortable. Included breakfast very good. Would definitely stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view... friendly staff... large rooms. Nice pool. Rooms need to be updated and parking is tight
Stayed 4 nights in Mar 2024
Response from mwaldo on 18 Mar 2024
Dear Rob,Thank you for staying with us and taking the time to share your comments. We're delighted you had a memorable experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ability to utilize adjacent property pools, bars.very quiet and clean. The room could be updated.
Stayed 2 nights in Mar 2024
Response from mwaldo on 18 Mar 2024
Dear Edwin,Thank you for staying with us and taking the time to share your comments. I'm glad that you were able to take advantage of the pools at our adjacent properties.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Frank

Stayed 3 nights in Mar 2024
Response from mwaldo on 9 Apr 2024
Dear Frank,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don’t have to leave the property. The pool is beautiful. Restaurant right next-door, and another bar/restaurant on the other side. Great food at the restaurants.
Stayed 2 nights in Mar 2024
Response from mwaldo on 30 Mar 2024
Dear Deborah,Thank you for staying with us and taking the time to share your wonderful 5 Star Review. We're delighted you had a memorable experience and enjoyed the pool and restaurants. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed there multiple times and always had a great experience. pool is very nice, location is quiet and away from main roads but easy to get around the keys from here
Stayed 4 nights in Mar 2024
Response from mwaldo on 30 Mar 2024
Dear Stephen,Thank you for staying with us and your continued loyalty. I'm happy you enjoy the pool and location.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2024
Response from mwaldo on 11 Apr 2024
Dear Suzanne,Thank you for staying with us.Sincerely,Miguel WaldoGeneral Manager

8/10 Good

Catherine, Chelsea

Stayed 1 night in Mar 2024
Response from mwaldo on 11 Apr 2024
Dear Catherine,Thank you for staying with us. We appreciate your feedback.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

10/10 Excellent

Jim, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from mwaldo on 18 Mar 2024
Dear Jim,Thank you for staying with us. We appreciate your feedback.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Deborah

Stayed 4 nights in Mar 2024
Response from mwaldo on 17 Apr 2024
Dear Deborah,Thank you for staying with us. We appreciate your feedback.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Very beautiful location and had lots of fun.
Stayed 3 nights in Mar 2024
Response from mwaldo on 19 Mar 2024
Dear Alicia,Thank you for staying with us and taking the time to share your wonderful comments. I'm delighted that you enjoyed your experience and received the hospitality you expected and deserve.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Jacslin

Stayed 1 night in Mar 2024
Response from mwaldo on 18 Mar 2024
Dear Jacslin,Thank you for staying with us and taking the time to share your comments.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and will be back. It's pretty, i had a room facing the canal. A bar and grill on each end of the property. I loved Sharky's. Relaxed, good menu. The pool at the resort is well maintained. The staff are amazing
Stayed 2 nights in Mar 2024
Response from mwaldo on 13 Mar 2024
Dear Sharon,Thank you for staying with us and taking the time to share your wonderful comments. We are delighted you had a memorable experience with the amenities and the team.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stop on our way off the keys. Friendly and helpful front desk. Good value.
Stayed 1 night in Mar 2024
Response from mwaldo on 20 Mar 2024
Dear Lisa,Thank you for staying with us. We appreciate your wonderful comments.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from mwaldo on 13 Mar 2024
Dear Ronnie,Thank you for staying with us. We appreciate your feedback.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar