Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Reviews of IL Campanario Villaggio Resort

4 out of 5
IL Campanario Villaggio Resort
Avenida Dos Buzios 1760, Florianópolis, SC

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 419 reviews" "
Rating 8 - Good. 131 out of 419 reviews" "
Rating 6 - Okay. 40 out of 419 reviews" "
Rating 4 - Poor. 21 out of 419 reviews" "
Rating 2 - Terrible. 10 out of 419 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Mar 2024
Response from Niki - Concierge Il Campanario on 18 Mar 2024
Dear Kerry,Thank you for sharing your feedback with us, we are delighted to hear that you found our establishment a pleasant place! Our goal is to provide a welcoming and comfortable experience for all our guests. We look forward to welcoming you again on your next trip to Florianópolis! Best regards,

6/10 Okay

Giselle

Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from Henrique Iglesias on 20 Jan 2024
Olá, Giselle.Muito obrigado por compartilhar sua experiência no IL Campanario.Estaremos te aguardando numa próxima viagem a Floripa.Abraços,Henrique IglesiasGerente de Operações

10/10 Excellent

Mariano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto, los chicos de recreación unos genios
Stayed 5 nights in Nov 2023
Response from Henrique Iglesias on 20 Jan 2024
Hola marianoQué feliz para nuestro equipo poder leer su reseña de su estadía en IL Campanario.Trabajamos todos los días muy enfocados en brindar una experiencia única a nuestros huéspedes y es muy gratificante cuando este trabajo es reconocido.Me alegra mucho saber que pudiste disfrutar cada momento.Lo estaremos esperando en su próximo viaje a Florianópolis.Tuyo sinceramente,Henrique IglesiasGerente de operaciones

10/10 Excellent

Rob

Liked: Amenities
Great property staff is always looking out for its guests.
Stayed 6 nights in Nov 2023
Response from Niki - Concierge IL Campanario on 30 Nov 2023
Mr. Rob, Thank you very much for sharing your experience at IL Campanario.We will be waiting for you on your next trip to Florianópolis.Hugs,

10/10 Excellent

Keila Yuri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, delicious breakfast, awesome pool, very clean and friendly staff.
Stayed 3 nights in Aug 2023
Response from Henrique Iglesias on 11 Sept 2023
Hello KeilaHow happy for our team to be able to read your review of your stay at IL Campanario.We work every day very focused on providing a unique experience for our guests and it is very rewarding when this work is recognized.I am very happy to know that I could enjoy every moment.We will be waiting for you on your next trip to Florianópolis.Yours sincerely,Henrique IglesiasOperations manager

10/10 Excellent

Charles

Stayed 7 nights in Aug 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Henrique Iglesias on 11 Sept 2023
Olá, EmmaMuito obrigado por compartilhar sua experiência no IL Campanario.Estaremos te aguardando numa próxima viagem a Floripa.Abraços,Henrique IglesiasGerente de Operações

10/10 Excellent

Paula Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely family place!
Stayed 6 nights in Jul 2023
Response from Henrique Iglesias on 29 Jul 2023
Hi PaulaThank you so much for sharing your experience at IL Campanario.We will be waiting for you on your next trip to Florianópolis.Greetings,Henrique IglesiasOperations manager

10/10 Excellent

Chase

Great activities for families with restaurants and the beach. It was a great place for a relaxing weekend.
Stayed 2 nights in Jun 2023
Response from Henrique Iglesias on 30 Jun 2023
Hello Chase,We are delighted to receive your review.Our time takes care of every detail so that our guests can have a unique experience when staying at IL Campanario.We will be waiting for you on your next stay.Yours sincerely,Henrique IglesiasOperations manager

6/10 Okay

christopher, novi

Travelled with family
Liked: Staff & service, amenities
Rooms smelled moldy. Property tried defogging room But it didn’t work. Wife had to get medical attention to deal with allergies.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, with great services.
Stayed 1 night in Mar 2023
Response from Henrique Iglesias on 18 Mar 2023
Hi TaniaThank you so much for sharing your experience at IL Campanario.We work very focused on delivering the best experience to our guests and it is very gratifying to know that we reached our goal during your stay.Whenever you can, come and stay at IL Campanario.Yours sincerely,Henrique IglesiasOperations manager

10/10 Excellent

Claude

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great atmosphere, large rooms , delicious breakfast, awesome pools and perfect location
Stayed 3 nights in Feb 2023
Response from Henrique Iglesias on 4 Mar 2023
Hi Claude.What a joy to be able to receive your evaluation.It is very gratifying to know how much they enjoyed being at IL Campanario.Whenever you have an opportunity, come and stay with us.Hugs,Henrique IglesiasOperations manager

10/10 Excellent

luis, homestead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not expecting the weather to be so bad
Stayed 4 nights in Oct 2022
Response from Cassiano Stahl - Concierge Il Campanario on 23 Oct 2022
Dear Mr. Luis:Thank you for choosing to stay at Il Campanario Villaggio Resort and for the time to give us your precious feedback! We are glad we could provide you with quality service!We hope the weather has not taken the pleasure of your stay with us. We hope to have you back for a new visit and new sunny experiences for you and your family! There's a lot more to see on this beautiful island!Best regards

2/10 Terrible

Wydia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I had 2x diner in the positano restaurant and the lady told me that they did not accept credit nor debit USD cards. Very frustrating. At the check in the lady was not nice. Very rude and annoying.
Stayed 5 nights in Aug 2022
Response from Cassiano Stahl - Concierge Il Campanario on 7 Oct 2022
We would like to offer our sincerest apologies for the issues you had during your stay. We addressed the situation to the managing sector, looking to ensure it does not happen again. We hope you had a great time, despite it all. We are revisioning all of our guest service procedures to make you feel confortable and welcome with us. We hope to have you again with us the next time you are in town to enjoy the real IL Campanario experience. SincerelyCassiano Stahl - Concierge

10/10 Excellent

Inaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!!! Jurere area is beautiful. Positano restaurant at the hotel served us delicious food!! Larissa provided us with an outstanding service!! The room was as advertised, very comfortable and quiet at night- had construction noise during the day. Amenities were good. Pool area and grounds well taking care!!! Staff treated us very well. Good positive vibes. Breakfast met our needs. Excellent service overall!
Stayed 3 nights in Aug 2022
Response from Cassiano Stahl - Concierge Il Campanario on 7 Oct 2022
Dear Miss. Inaria,We would like to thank you for your kind words and appreciation of our services. We are glad you and Mr. Larry had a great time with us, enjoying our installations and services. We are here to fulfill dreams and create unforgettable memories for our guests. We hope to have you both with us for a new staying. We love to provide a magic service to our customers!Be always welcome and hope to see you soon!Best RegardsCassiano Stahl - Concierge

8/10 Good

Gustavo

Travelled with family
Liked: Staff & service
Localização e infra-estrutura excelentes
Hotel no estilo flat, depende muito da sorte para pegar um quarto com boa manutenção pelo proprietário.
Stayed 2 nights in Jan 2022
Response from Cassiano Stahl - Concierge on 11 Feb 2022
Prezado Sr. Gustavo: Agradecemos imensamente sua escolha pelo Il Campanario Villaggio Resort. De fato, nosso estabelecimento possui apartamentos com locação direta de proprietários, onde no geral todos seguem normativas de cuidados padrão para acomodar a todos os hóspedes da mesma maneira, seguindo nossas diretrizes de receber com cuidado e atenção a todos os convidados sem distinção. Esperamos que sua estada tenha sido agradável e que possamos ter ajudado a criar ótimos momentos ao Sr. e toda a sua família. Conte conosco para sua próxima visita, onde tanto proprietários como toda a nossa equipe se dedicarão muito a todos! Até breve! Atenciosamente

4/10 Poor

Viraj

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms are dated, furniture is old and dirty. Smells bad. The shower has mold in it.
Stayed 3 nights in Jan 2022
Response from Cassiano Stahl - Concierge on 1 Feb 2022
Dear Mr. Viraj, We would like to thank you for choosing Il Campanario. We are very proud to have guests from all around the world. We would like you to know how sorry we are about your experience, and that we could not fulfill your expectations. We hope that this episode hasn’t affected your staying time. For sure, your appointments are precious and important to us, allowing us to increase our services and showing us our best to do for our guests. Sorry about the room. Our head-maid is already working hard at all that was posed, so, at your next visit, we hope you might have a fantastic hosting experience! Wishing you the best, Sincerely Cassiano Stahl - Concierge

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Beautiful hotel, very clean, great service and okay location.
Stayed 3 nights in Jun 2021
Response from Amanda Menezes - Guest Service on 6 Aug 2021
Dear Guy, We were very happy to hear that we met your expectations and that you enjoyed our location and comfort so much. We seek to serve with excellence, making your stay unforgettable and we hope to be able to receive you in the next opportunity. Sincerely, Amanda Menezes - Guest Service

10/10 Excellent

FABIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a romantic stay
Loved the place. Great location. Great service.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

10/10 Excellent

Tania, Portland Oregon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the bedroom hotel in jurere great resort elegant delicious food and lovely service.great atmosphere and nice beach area,I loved it so much.
Stayed 3 nights in Nov 2020
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Hello Tania, Thanks for such a positive review. We hope to see you soon. Carline Fossati/ Chief Concierge

8/10 Good

Bennie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. English speakers sparse
Place was great. Very little English speakers though - be aware of that if you don’t speak Portuguese or Spanish. Breakfast buffet was average but plentiful. Overall, would return
Stayed 4 nights in Mar 2020
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Hello, Thanks for your review. Hope to see you soon.

8/10 Good

Ben, london

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is perfectly located in Jurere, service is great the pool gym etc. are in great shape. It’s a very nice hotel. But it could be much better with less stalinistic rules that take away the good will. I inquired for a late checkout for an hour ( 11am checkout time is stupid and I have never seen this in Brazil ) and I was told you can only ask for that in the morning which kinda defeats the purpose. They have a weird towel card system and if you don’t bring them back they charge you for the really not very luxurious beach towels. So you have to bring them back at the other end of the hotel first. They call you at 10:45 to make sure you really don’t overstay and once you did the checkout you can’t have a drink at the pool anymore since they take away the bracelet and there is no way around it. So basically a great hotel that could benefit greatly from some customer friendlier rules.
Stayed 3 nights in Feb 2020
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Thanks for the review. We are reviewing our standards.

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Obrigado

8/10 Good

Thiago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just ok
No value for money. No expected services for a 4 star hotel.
Stayed 1 night in Feb 2020
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Thanks for the review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Obrigada!

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location for juruhe beach
Nice location for Juruhe beach. But it took an hour to get checked in and get my room then it took 30 minutes to check out and that was very inconvenient when needing to catch my flight.
Stayed 1 night in Apr 2019
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Thanks for the review and comments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel one of the best that I stayed around in Floripa. Location is great, Definitely coming back to this hotel everything here was awesome.
Stayed 1 night in Apr 2019
Response from Carline Fossati - Conciergerie on 21 Aug 2020
Hello, Thank so much for your review. We hope to see you soon. Best Regards,

8/10 Good

Kay, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is well-located. Setback from the beach but only a couple minutes walk to a beautiful beach. The pedestrian shopping and restaurant area is right beside the hotel and very convenient. Though a bit noisy at night for rooms on that side of the hotel. The kids club was a bonus - very friendly and energetic staff. The pool area is nice but quite congested and the adult pool is quite cold and therefore generally empty. Property is starting to show some age.
Stayed 3 nights in Mar 2019

8/10 Good

Mike_D, Portland, Oregon US

Liked: Cleanliness, staff & service
The property was very well kept and very kid friendly. The property was well maintained and is located near a nice shopping area and a very upscale residential neighborhood. The negatives for me were the nearby beach which was nice but extremely crowded in January and the facility was geared more toward families than travelers without kids.
Stayed 3 nights in Jan 2019
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Thanks for the review.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sun, sea and sand
Great spot for a relaxing weekend between business trips in Brazil, or a family or couple holiday to get some sun!
Stayed 2 nights in Dec 2018
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Thanks

10/10 Excellent

Ademir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V
Very nice.
Stayed 3 nights in Nov 2018
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Thanks!

10/10 Excellent

Jake R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from Rio- beautiful beach location
Amazing location on a beautiful beach. Close to beach clubs, when open.
Stayed 2 nights in Nov 2018
Response from Carline Fossati - Conciergerie on 23 Nov 2020
Hello Jake, Thanks for the review! Hope to see you soon.

6/10 Okay

Todd, Reno Nev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property but the WIFI hardly worked and make it impossible to connect.
Stayed 1 night in Jul 2018
Response from Liana Freiberger on 17 Aug 2018
Hi Todd, Thank you for your feedback! Indeed we did have issues with our internet network that weekend. I know that internet is very important to our guests and I´m sorry that we could´t provide this service according to our standards. I hope you can give us the chance to fix this impression.

10/10 Excellent

Paul, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Location is superb, staff were incredibly friendly.
Stayed 4 nights in Jul 2018
Response from Liana Freiberger on 17 Aug 2018
Hello Paul, Thank you so much for letimng us know about your experience with us. See you next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Over rated
No WiFi or Internet in hotel upon arrival Due to rain. Inflexible staff wanted to charge an extra fee of almost $100 USD for a 9 year old child to visit for a few hours. Locality is dead as far as restaurants, bars or nightlife. Need to travel to other towns for same. The hotel is supposed to have chairs and umbrellas at the beach but the attendant takes off if there is a drizzle. Bar in lobby unattended at night as is the pool bar if sun is not shining. Chexkout at 11 while checking at 3. If you want to stay past Noon until say 1 or 2 PM you have to pay 50 percent surcharge. Not all worth the exorbitant expense.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of the action in Jurere.
Loved my stay at the hotel. Everything was top-notch, great location and service. Breakfast was amazing. Concierges were so friendly and helpful. I definitely want to go back!

4/10 Poor

MARIA

Liked: Cleanliness
Disliked: Property conditions & facilities
The team is nice but no trained for work in a high standard hotel at all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jose, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to the beach
Excellent place, nice surrenders and close to the best beaches and restaurants. Fancy neighborhood.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff was not friendly nor helpful. Several times I needed something they did not send nor call back.

8/10 Good

barbara, vs

Liked: Cleanliness
Bad room service, long wait to check in, expensive meals

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort