Holiday Homes in Florencia

"The service and rooms were 5 star and we really enjoyed every aspect of our stay. We stayed in their suite with our two adult children and everything was amazing. Bedding was also top notch as my wife is very picky with beddings and she was very happy with the quality of the mattress and beddings. I give this resort a 5 star"

"Uniquely beautiful location and world class birding"

"Wonderful resort. Only feedback is to have outlets near the beds. That was really frustrating when needing to charge your devices. "

"The views are fabulous and the service was wonderful "

"The couples massage was awesome- but they really need a phone in the car parking lot to call for a ride up "

"It was ok"

"Truly amazing!"

"Clean, nice staff overall, felt safe, beautiful hot springs and spa. Very dim lighting on path to rooms at night. My only complaint is that they are trying to charge me for a third person when only two of us stayed here, checked in, and confirmed with staff at check-in. Staff not being very helpful with refunding for the non-existent third person. Disappointing to my trip because I really did like this place, but probably won’t stay here again because of this. Double check your reservation with this place! "

"Before I check in they didn’t tell me that hotel doesn’t have hot water, after check in they told me that system is broke and no hot water until 8 pm but I was there 4 days I had to take shower with cold water and never had hot water several times I complained but always they had a excuse "