One member of the staff was helpful. That is the only good thing.
If you have an early flight and think you’re doing yourself a favour by staying at this airport hotel, you are wrong.
Novotel has a free shuttle. This place does not. After spending €30 for a 10min ride from the city to the hotel, front desk advises the only way to get to the airport at 4am is a taxi, which turned out to be another €30 5-min ride.
The TV does not work but for one channel.
The front desk lady advises to arrange a taxi in advance but the front desk guy advises to wing it at 4am. I arranged it in advance.
No car there at 4am and I asked the guy to call again and he wouldn’t do it. After a few words he gave in but this is not the service I expect.
If I were to do this all over again, I’d just stay in the city or book a later flight out or Novotel.
P.S. the taxi service did not have a taxi sign and came with an extra “wife” in the front seat for a 4am fare.