Garden

Reviews of Hotel Franchi

3 out of 5
Hotel Franchi
Via Sgambati Giovanni 28, Florence, FI

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 588 reviews" "
Rating 8 - Good. 219 out of 588 reviews" "
Rating 6 - Okay. 140 out of 588 reviews" "
Rating 4 - Poor. 43 out of 588 reviews" "
Rating 2 - Terrible. 20 out of 588 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Even though I had trouble accessing my electronic key, the staff were amazing at helping me when I arrived. I had a lovely dinner at the bar and enjoyed my brief stay.
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful host, very helpful for two gray hairs who are not terribly savvy with technology. Comfortable room, very pleasant lobby area and bar.
Stayed 1 night in Mar 2024

4/10 Poor

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel Franchi was not a great place to stay at. The staff is ok but the hotel itself is not. The elevator is tiny. Barely big enough for 3 Adults without any luggage. For my family of 4 we had to take the elevator 3 trips up and down just to get our 4 suitcases into our room. Room was small as most rooms are in Europe so no surprise there. But you will hear everyone come up and down the hallway all night long. We didn't sleep well at all there. Plus the area has many outside noises that you will also hear quite often. The room itself is cold. Adjusting the thermostat was futile. Heater would turn itself off after only a couple of minutes. But room would still be cold. You would expect the heater to work once it got cold outside. Lastly, breakfast was very limited even for a full breakfast. No eggs, not even hard boiled eggs available. No Milk either. But to say one thing nice is that their bar is fully stocked. But that didn't help my family. Never choosing this hotel again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mohammad, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. The stuff is very friendly and helpful. Food and bar are good
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Franchi was my favourite place I’ve stayed in Italy! The rooms are nice and clean, the staff is incredibly friendly, and it’s a convenient location (a 7 min walk to the tram and super close to the airport)!! I also highly recommend it for solo travellers like myself!!:)
Stayed 2 nights in Nov 2023

10/10 Excellent

Cotton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the tram!
Stayed 1 night in Nov 2023

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Stay that I will repeat!
The staff was outstanding! They were very helpful in every regard. Their dinner recommendation was excellent and so was our reservation for the 4:00 AM shuttle to the airport!I give them the HIGHEST possible rating!!
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised! In a neighborhood, would recommend this hotel!
Stayed 1 night in Oct 2023

6/10 Okay

Federico

Liked: Cleanliness, staff & service
bed was not comfortable at all.
Stayed 1 night in Oct 2023

6/10 Okay

Jiang

Travelled with group
You are better off staying downtown.
You are better off staying in the Florence city center which is connected to the airport by tramway.
Stayed 1 night in Oct 2023

10/10 Excellent

MItzelt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and clean hotel! Great staff and once you get the check in process going, you are good. Rooms were impeccable, good size for a quick visit. The only minus and this is no reflection on the hotel, is getting to the hotel is a bit tricky if walking and taxis will overcharge (IMO) for a 3min drive. I recommend Hotel Franchi, especially if you have an early flight. P.s. hotel has a bar with great coffee and small bite items.
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hite near the airport with a nice little bar and restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT stay with easy access to all we needed.
Hotel Franchi was an easy walk from our Car Rental return and then an easy taxi ride to the airport in the morning. The front desk staff were all so very helpful in making the taxi reservation for us. We ate dinner at the cafe on site and it was delicious!
Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Stayed 3 nights in Oct 2023

4/10 Poor

Peter H

Disliked: Property conditions & facilities
Like staying in a dorm room. Things are ok but limited and small.
Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best mattress and pillows we found in our 2 week trip around Italy! The checkin is unique with the app to make your smartphone your key. I was able to figure it out myself, but there was staff on hand to help with that if needed.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, Woodbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 5 minute ride from airport. If that’s what you need this will work. Breakfast options are simple and on your own. Clean and perfect for a short stay
Stayed 1 night in Oct 2023

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, staff & service
Excellent proximity to access the airport for an early departure. Good service for taxi reservation. Unfortunate outside noise likely related to a marching band drums doing their practice in a location nearby and playing until late into the night (past 10 pm). Was outside of hotel management control.
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Stayed 1 night in Oct 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Franchise is close to the airport, extremely clean, intimate, and has extremely friendly and helpful staff. The serve a light supper that is beyond delicious. They do know their wines!
Stayed 1 night in Oct 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franchi Hotel
Great hotel and easy to arrive at airport in the morning! Dinner was perfect outside and room was spotless! We would recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Debra A

Stayed 1 night in Oct 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gurdev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Vada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and nice. They have a small selection of good food. And yes, they have a bar. The hotel is close to the airport and walking to the tram for easy access to downtown Florence. The rooms were ample size.
Stayed 1 night in Sep 2023

4/10 Poor

David, Vancouver

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Did not like that you needed a digital key
Stayed 1 night in Sep 2023

10/10 Excellent

Chi Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful. We accidentally left our phone at the hotel. The staff graciously help coordinate and shipped our phone back to us.
Stayed 1 night in Sep 2023

8/10 Good

Susan

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen, Emeryville

C
Stayed 1 night in Sep 2023

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

shaked

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 3 nights in Sep 2023

4/10 Poor

Colin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2023

8/10 Good

Nemat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in acceptable condition considering the price. Bathroom needs a bit upgrade. Staff were friendly and welcoming. You can conveniently take an 18min train to the Florence visiting places. Overall happy with my stay
Stayed 1 night in Aug 2023

10/10 Excellent

Enkeled

Stayed 1 night in Aug 2023

8/10 Good

Emily

Stayed 1 night in Aug 2023

8/10 Good

Aleksandar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent hotel especially for the price. Well situated by the airport. Clean, balcony included, stylish open space for eating and wokring. Checkin is a major hassle that includes apps and multiple email verification/codes. The apps track your movements in and out of your room and require your email and phone number. There is a major concern over privacy.
Stayed 5 nights in Aug 2023

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice welcome from Customer Service, very helpfull and very friendly, excellent location 5 minute drive from airport
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & very clean facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Laura

Stayed 1 night in Aug 2023

8/10 Good

sharone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and convenient
Modern, clean hotel. Lovely bed& shower. Would appreciate a cold bottle of water & coffee maker in room, not only tea kettle. Very close to airport-15 euros.
Stayed 1 night in Jul 2023

10/10 Excellent

Gerry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes some work to get the email to fill out the form to then download the app to get your digital key but, the room way so nice. Very clean and it was quiet. And especially it is so close to the airport. I recommend
Stayed 1 night in Jul 2023

6/10 Okay

Matthew

Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient resting place by the airport.
Stayed 1 night in Jul 2023

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Jasmine

Liked: Staff & service
Online checkin was difficult without service. Hotel is not in convenient area. Airport shuttle is a 20 € taxi.
Stayed 1 night in Jul 2023

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner of the place gave us amazing recommendations to explore Florence and let us park our car beyond our time of room.
Stayed 1 night in Jul 2023