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Reviews of Hotel Berchielli

4 out of 5
Hotel Berchielli
Lungarno Acciaiuoli 14, Florence, FI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 693 out of 1003 reviews" "
Rating 8 - Good. 258 out of 1003 reviews" "
Rating 6 - Okay. 34 out of 1003 reviews" "
Rating 4 - Poor. 11 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay here in Florence! Super walkable to most restaurants and shops downtown, as well as being located right on the river! The room was super clean and comfortable. We got recommendations for dinner from the front desk and they were even able to book a reservation for us. Would highly recommend a stay here, it was our favourite stay in Italy on our trip!
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven, Landenberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room with a view of the Arno River and Ponte Vecchio was delightful. Breakfast was very good. Service was excellent. We walked everywhere and enjoyed an excellent visit to Florence.
Stayed 4 nights in Jan 2024

8/10 Good

Angelia, Mount Airy

Travelled with family
Liked: Cleanliness
It was like an oven. We were there right during winter and you cannot turn off the heat in your room. We slept with all the windows completely open and were still hot. The temp in our room was horrible. What a waste of energy
Stayed 4 nights in Dec 2023

10/10 Excellent

Meylin

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Would definitely go back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an antique building but with updated facilities. People are super nice! Next to the river, close to the heart of tourist areas. Everything is walkable, with tons of dining options too. Breakfast is included with very delicious selections! I would stay there again if i go visit the area!
Stayed 3 nights in Jan 2024

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place!!

10/10 Excellent

giovanni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
View was nice
Stayed 2 nights in Dec 2023

10/10 Excellent

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was right on the Arno

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a hard time finding the hotel due to the numbering system on the streets. The address is #14 and the GPS led me to #14 on that street but it was the wrong #14. It just so happens that that place is abandoned. I was tired from traveling, do not speak Italian and on foot– but after asking around I was told there are red numbers and black numbers so there are two #14's. I was finally relieved to find the hotel at he other end of a long street. Excellent stay though!
Stayed 1 night in Dec 2023

2/10 Terrible

Alexander

Stayed 1 night in Dec 2023

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique, quaint hotel that in an excellent central location convenient for walking to key sights. 5 min walk from the Uffizi. Hotel and rooms are super clean. Nice sheets and beds. Friendly and helpful staff. Breakfast while included was not the best (better pastries to be had elsewhere) but staff were friendly and the coffee was good. Overall happy with our stay.
Stayed 4 nights in Dec 2023

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firenze
Gorgeous Hotel. In a side street close to Ponte Vecchio, Uffizi Gallery. Stunning features throughout hotel. Comfy room with bottle of fizz waiting in our room. Room Service wasn't great but they dont really do room service, it was just what they had access to. Breakfast was terrific. Would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location with a window view - unreal
Stayed 1 night in Nov 2023

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and it's location. Very convenient. The staff we're lovely and helpful. The breakfast room was great and the room was very comfortable. We would love to stay here again.
Stayed 1 night in Nov 2023

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel I've ever stayed at that had no in room coffee maker. Location of hotel was convenient to most attractions and the river view rooms were great. A/C didn't actually cool room and front desk and bar staff seemed a little put out with English only speaking guests, however everyone was very polite. A solid 4-4.5 stars
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Xiao

Stayed 2 nights in Oct 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

8/10 Good

Nitin

Stayed 1 night in Oct 2023

10/10 Excellent

Ellen, Brunswick

Liked: Cleanliness, staff & service, amenities
I am an older lady who stayed at the hotel B after my road scholar group departed. For 3 extra days, I had an elegant breakfast with personalized cappucino, walked everywhere in perfect safety and was treated so very warmly by all the staff. They even patiently helped me with my ridiculous attempts at Italian. The Hotel was perfect and I am so grateful to all who made my stay so delightful - and memorable. Expedia services were grand too.
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2023

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely! Great location and view of the Arno. Wonderful staff , friendly and efficient. Great breakfast. Hotel bar and lobby area beautifully designed.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have a two-bathroom suite was a dream. Service was excellent throughout, from the front desk to the dining room and housekeeping. It was perfectly located, far enough away from the the craziness of the Ponte Vecchio (even in October!) but close enough to be able to cross it in minutes. One small not-quite complaint: the mattress was too hard, which could be corrected by purchasing a mattress cover. In all, it was a wonderful stay. Thank you!
Stayed 5 nights in Sep 2023

10/10 Excellent

jayne

Stayed 1 night in Sep 2023

8/10 Good

Simon, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. For example, they stored our bicycles from the morning we checked in until the evening of the day we left.
Stayed 1 night in Sep 2023

10/10 Excellent

Caitlin

Stayed 3 nights in Sep 2023

8/10 Good

Janel

Travelled with partner
Liked: Cleanliness
The location was amazing, right next to Ponte Vecchio, and the view from our room wonderful, right on Arno river. However, not many amenities in room, no coffee machine or kettle, no glasses even. The breakfast buffet was good, and appreciated. Great base for visiting Florence, we walked everywhere!
Stayed 3 nights in Aug 2023

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beds low to the ground and to firm for my liking. Overall the value when comparing to others is good
Stayed 3 nights in Sep 2023

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was comfortable with the stay at this location. The bottle of champagne was a welcome gift after a stressful drive into Florence. The staff was helpful. The next day I needed to stay in town and they were so gracious to hold my luggage for me and call a cab when I needed it. I definately recommend this lovely hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Asma

Stayed 3 nights in Sep 2023

10/10 Excellent

Lea, Middletown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a family and the hotel honored our request to stay near each other. The rooms overlooked the Arno River as requested and they were lovely and clean and the view was absolutely perfect. The staff was friendly and responsive. The included breakfast was delicious and the hotel was beautiful on the interior. The location was perfect for what we wanted to do. I recommend it.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My morning view!
Stayed 1 night in Aug 2023

10/10 Excellent

Rick, Veradale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff located in a perfect location.
Stayed 1 night in Aug 2023

8/10 Good

Mrs Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would use this hotel again
Stayed 1 night in Aug 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to stay in while you are in Florence. It backs up to the river and is in walking distance to all the sights of interest. The rooms was large and the breakfast was very nice. There are nice places to eat near by. You can look out your window in the morning and watch the people rowing on the river and walk on the bridges at night. It was very quite and very clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rick, Veradale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a charming hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room with a view, wonderful breakfast and a very friendly staff!! Highly recommend!!
Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

10/10 Excellent

Lynda

Travelled with family
Liked: Amenities
Great location, staff and breakfast!
Stayed 4 nights in Aug 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great position on the river front minutes away from centre and all museums etc Very very friendly staff My room was a single room ( as a single peewee never get the best in a hotel 😂) but it was nice all the same
Stayed 4 nights in Jul 2023

2/10 Terrible

randy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No A/C and if you are driving here none of the gps maps work. We had to park and walk to the hotel then figure out where to park. I was also aggravated with Expedia, we needed another night and Expedia would not help us.
Stayed 1 night in Jul 2023

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to Ponto Vechio
Stayed 3 nights in Jul 2023