Exterior

Reviews of Comfort Suites Florence I-95

2.5 out of 5
Comfort Suites Florence I-95
2120 West Lucas Street, Florence, SC

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1007 reviews" "
Rating 8 - Good. 279 out of 1007 reviews" "
Rating 6 - Okay. 78 out of 1007 reviews" "
Rating 4 - Poor. 39 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Janice

Travelled with partner
Disliked: Cleanliness, staff & service
Room had a foul smell. I went out to purchase air freshener. Laundry facility was free but washer/dryer were very dirty.
Stayed 3 nights in Mar 2024
Response from Jerry on 27 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Jerry Vargas Front Office ManagerComfort Suites

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel .we had a good night stay . Did not hear any train we were across the street. It was clean .
Stayed 1 night in Mar 2024
Response from Jerry on 27 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: Sincerely,Jerry Vargas Front Office ManagerComfort Suites

8/10 Good

Cheyenne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick night on the way to Florida. Great location with a lot of food and gas stations around. Room was clean and though there were a lot of people in our hall we couldn’t hear a peep. Would definitely stay here again!
Stayed 1 night in Feb 2024
Response from jerry on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

8/10 Good

Nancy, Levittown

Liked: Property conditions & facilities
Disliked: Amenities
Nothing
Stayed 1 night in Mar 2024
Response from Jerry on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The train sounding its horn loudly for a full minute at 11:30pm was bad enough but the repeat at 3:30am was too much. Will not stay here again.
Stayed 1 night in Mar 2024
Response from jerry on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Renee

Travelled with family
The gentlemen at the front desk was kind and helpful. It was busy and he was able to change our room without fuss when we realized the air unit was not working well. It took no time for him to respond and take care of our needs. Very welcoming and would choose this location again.
Stayed 1 night in Mar 2024
Response from Jerry on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

2/10 Terrible

Francis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had reservations for a room. Called to inform hotel we were still coming but would be late due to numerous traffic delays. Was told no problem we would still have the room. Upon arriving at the hotel was told there was no record of a reservation for that night. We had the confirmation number but the clerk said there was no reservation for us. Yet we were charged for a room. Will never use this hotel again.
Stayed 1 night in Feb 2024
Response from Jerry on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Jerry Vargas Front Office ManagerComfort Suites

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jerry on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Cheryl C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dining options.
Stayed 1 night in Feb 2024
Response from Sharonda Hampton on 2 Mar 2024
Dear Cheryl C,Thank you for staying with us and sharing your feed back. We do appreciate your business. Hope to host you again soon!

8/10 Good

Byron

Travelled with family
Liked: Staff & service, property conditions & facilities
Fine.
Stayed 1 night in Feb 2024
Response from Sharonda Hampton on 2 Mar 2024
Dear Byron,Thank you for staying with us at the Comfort Suites I-95, we do appreciate your business and your rating. It was a pleasure to be able to host you and we hope to host you again soon. Sincerely,

8/10 Good

Shawntay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from jerry on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kocha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had multiple places to eat from
Stayed 2 nights in Feb 2024
Response from Jerry on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Anthony

Stayed 1 night in Feb 2024
Response from Jerry on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

4/10 Poor

Lawanda

Stayed 1 night in Feb 2024
Response from Jerry on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Feb 2024
Response from Jerry on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

6/10 Okay

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was room we were assigned was not cleaned, had a do not disturb sign on the door, went to front desk and they reassigned us a room.
Stayed 1 night in Feb 2024
Response from Jerry on 5 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean, comfortable rooms. Convenient access off the Highway. Food options nearby. Hotel breakfast was convenient and adequate.
Stayed 1 night in Feb 2024
Response from Jerry on 5 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, room size and breakfast. Enjoyable stay, staff pleasant too
Stayed 1 night in Jan 2024
Response from Jerry on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

LaTonya

Stayed 3 nights in Jan 2024
Response from Jerry on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

8/10 Good

Craig

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from jerry on 19 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

8/10 Good

marie e

Travelled with family
Stayed 1 night in Jan 2024
Response from Jerry on 17 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Francis

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Jerry on 17 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Debra

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jerry on 17 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Mary

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jerry on 17 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Sheila

Business traveller, Travelled with partner
Very comfortable beds
Stayed 1 night in Dec 2023
Response from jerry on 4 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Angel

Disliked: Cleanliness
Response from Jerry on 17 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

6/10 Okay

Melanie

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Our room was not clean and the toilet was stopped up upon checking in.
Stayed 1 night in Dec 2023
Response from Jerry on 4 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: you again soon. Sincerely,Jerry Vargas Front Office ManagerComfort Suites

8/10 Good

Darcel, Greenbelt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jerry on 4 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Dilovar

Stayed 1 night in Dec 2023
Response from Jerry on 17 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

sorin

Stayed 1 night in Dec 2023
Response from Sharonda Hampton on 26 Dec 2023
Dear Sorin,Thank you for your feedback, we do appreciate your busines and will share your rating with our team..

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sharonda Hampton on 26 Dec 2023
Dear Shawn,Thank you for your feedback, we do appreciate your busines and will share your rating with our team..

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sharonda Hampton on 26 Dec 2023
Dear Peter,Thank you for your feedback, we do appreciate your busines and will share your rating with our team..

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stop at this particular hotel when we are passing through the area. It's clean, roomy and staff is always friendly.
Stayed 1 night in Dec 2023
Response from Sharonda Hampton on 26 Dec 2023
Dear Charlene,Thank you for your positive feed back, ww do appreciate your business and will be sharing your comments with our team. Hope to see you again soon.

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jerry on 19 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page:

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and very accommodating
Stayed 5 nights in Dec 2023
Response from Jerry on 15 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

W R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool party
The pool is grreat
Stayed 1 night in Dec 2023
Response from jerry on 15 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page We hope to see you again soon. Sincerely,Jerry Vargas Front Office ManagerComfort Suites

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jerry on 12 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support pageSincerely,Jerry Vargas Front Office ManagerComfort Suites

10/10 Excellent

Emelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jerry on 12 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support pageSincerely,Jerry Vargas Front Office ManagerComfort Suites

10/10 Excellent

Curlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and roomy. Very clean and the location was great.
Stayed 2 nights in Dec 2023
Response from jerry on 5 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Jerry on 5 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Sheree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Our room was great with only a few minor issues. Breakfast was good and had a few options for those who do not eat pork. However, the pool was disgusting. Would stay again for the convenience of on/off highway access as well as how close it is to family when we visit.
Stayed 4 nights in Nov 2023
Response from Sharonda Hampton on 4 Dec 2023
Dear Sheree,Thank you for sharing your experince at a Comfort Suites hotel. We do appreciate your business and your comments. Your concerns are our concerns and will be addressed by our team. Hope to host you again soon,Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
Room was large and very clean. Would stay agian
Stayed 1 night in Nov 2023
Response from Sharonda Hampton on 4 Dec 2023
Dear Robert,Thank you for your dees back and business.Hope to host you again soon,

8/10 Good

Thomas

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Sharonda Hampton on 4 Dec 2023
Dear Thomas,Thank you for your rating, we do appreciate your business.Sincerely,

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2023
Response from jerry on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service wss great. Disappointed with fitness center; machines didn't work probably.
Stayed 3 nights in Nov 2023
Response from Jerry on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility
Stayed 1 night in Nov 2023
Response from Jerry on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!!!
My stay at Comfort Inn and Suites was simply amazing. The room was clean. I did see a few strands of hair on the side of the tub ,but for the most part everything was clean. I liked the fact that the hotel had breakfast everyday that you stayed there. I really enjoyed my stay ,and from now on when i go out of town I will try to book at Comfort Inn and Suites.
Stayed 2 nights in Nov 2023
Response from jerry on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Stayed 1 night in Nov 2023
Response from Sharonda Hampton on 4 Dec 2023
Dear Peter,Thank you for your feed back and your rating. We do value your business and hope to host you again soon.

10/10 Excellent

Jimmie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we travel again we will be staying in this hotel we really enjoyed it.
Stayed 1 night in Nov 2023
Response from Jerry on 28 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from Jerry on 14 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Florence I-95. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.