Lunch and dinner served, international cuisine

Reviews of IntercityHotel Frankfurt Airport

4 out of 5
IntercityHotel Frankfurt Airport
Am Luftbruckendenkmal 1, Frankfurt, HE

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1000 reviews" "
Rating 8 - Good. 362 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Good hotel.
Stayed 1 night in Mar 2024
Response from IntercityHotel Frankfurt Airport on 21 Mar 2024
Dear Ian,wow, thank you for this great rating and feedback. We are very happy about it. Best regards from Frankfurt,Your IntercityHotel Frankfurt Airport Team

6/10 Okay

Bennett

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
i went there late to go get a flight to the USA early the next morning. i asked for a wake-up call and the check in clerk suggested i get another wake up call 5 minutes later to be on the safe side. So very early and no wake up call! i was astonished. Luckily i had set an alarm. Making the flight was the most important thing; no help at all from your hotel!
Stayed 1 night in Mar 2024
Response from IntercityHotel Frankfurt Airport on 15 Mar 2024
Dear Bennett,Thank you for your rating and feedback. We are very sorry that your wake up call did not work. This must not happen. Good thing you set an alarm for yourself. We hope that you arrived safely at your destination and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stay at the hotel regularly as it is very convenient for the airport. The rooms are fine but quite basic. Staff good but often queues at Reception. Dining limited and restaurant and bar only open in the evening. Shuttle is free from the airport but EUR10 to return to the airport.
Stayed 1 night in Feb 2024
Response from IntercityHotel Frankfurt Airport on 5 Mar 2024
Dear Ian,thank you for this great rating and your feedback. Our restaurant is open daily for lunch from 12:00 p.m. to 2:00 p.m. and for dinner from 6:00 p.m. to 10:30 p.m. From 2 p.m. we serve snacks in our bistro. Our bar JU52 will also be open from 5 p.m. We look forward to your next visit and greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property was clean and staff friendly. Did not like that I did not get shampoo in the room and wifi was so bad.
Stayed 1 night in Jan 2024
Response from IntercityHotel Frankfurt Airport on 15 Feb 2024
Dear Maria,thank you for your great rating and review.We appreciate your kind words regarding our staff and that you were satisfied with your stay. We will discuss your comments regarding the WiFi and the lack of shampoo internally. We look forward to your next stay and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Veronica

Disliked: Property conditions & facilities
Fast check-in and check-out process. Urgently needs an update. The whole aisle where my room was smelled funky. Carpets where not clean and you could hear everything coming from the floor upstairs. Very decent buffet for breakfast and dinner.
Stayed 1 night in Feb 2024
Response from IntercityHotel Frankfurt Airport on 5 Feb 2024
Dear Veronica,thank you very much for this great rating and feedback. We are pleased that you were satisfied with our performance and service. We attach great importance to cleanliness. We will have the hallway to your room checked. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from IntercityHotel Frankfurt Airport on 30 Jan 2024
Dear Sergio,thank you very much for your great rating. We are very happy about it and looking forward to your next visit.Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2024
Response from IntercityHotel Frankfurt Airport on 29 Jan 2024
Dear Gerard,wow, thank you so much for this great rating. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Remy

Liked: Amenities
Stayed 1 night in Jan 2024
Response from IntercityHotel Frankfurt Airport on 11 Jan 2024
Dear Remy,wow, thank you very much for this great rating. We are very happy about it and looking forward to welcome you again.Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Natalie

Stayed 1 night in Jan 2024
Response from IntercityHotel Frankfurt Airport on 9 Jan 2024
Dear Natalie,wow, thank you so much for your great rating! We are pleased that you felt comfortable in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Clifford

Travelled with partner
Liked: Cleanliness, staff & service
No milk only 1 tea bag not enough water in the room
Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 29 Dec 2023
Dear Clifford,thank you for your good rating and feedback. We are very sorry that there was no milk or just tea in your room. Next time, simply contact reception and our staff will bring any missing items to your room. We wish you a good start into the new year,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expensive parking, close to airport
Close to the airport, so that was convenient, but parking was very expensive (I didn't know parking was extra and I definitely wasn't expecting it to cost 25€ a night). They have a sauna and when we checked in, we asked how late it is open. We were told it doesn't close per se, you just tell them when you want to use it and they turn it on for you (it takes 30 minutes for it to be ready). When we went back and asked to turn on the sauna, a different worker was there and he told us it was closed and was rather rude. The hallway going to our room smelled pretty bad, but the room itself was fine.
Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 18 Dec 2023
Dear Jeff,thank you for your good rating and comments. We are very sorry that you were unable to use the sauna. This should not be the case and we will speak to reception staff about this. The car park is operated by the airport and we have no influence on the prices. However, hotels.com communicates the price of 25.00, so we are a bit surprised that they didn't know about it. We hope you will visit us again and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

2/10 Terrible

Tabitha

Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 18 Dec 2023
Dear Tabitha,thank you for your rating. We are very sorry that you did not tell us what you did not like about our hotel. Greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!!
While traveling to the hotel by taxi, we didn't know we would need cash. We struggled with the ATM in the hotel, so one of the staff members came out and told the taxi driver to accept our credit card. It was a bit stressful for us being not from the country but the staff took great care of us. the beds were very comfortable and the room was quiet. Shower had the right amount of water pressure. The shuttle to the airport was prompt.
Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 18 Dec 2023
Dear Janice,thank you very much for your great rating and review. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Bharat

Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 11 Dec 2023
Dear Bharat,wow, thank you very much for your great review. We are very happy about it and looking forward to welcome you again soon. Greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

håkan

Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 8 Dec 2023
Dear Hakan,thank you very much for your great rating. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Team

8/10 Good

Doreen

Stayed 2 nights in Nov 2023
Response from IntercityHotel Frankfurt Airport on 6 Dec 2023
Dear Doreen,thank you very much for this good rating. Looking forward to welcome you again in our hotel. Greetings from Frankfurt AirportYour IntercityHotel Frankfurt Airport Team

6/10 Okay

Francesco

Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 6 Dec 2023
Dear Francesco,thank you for your rating. Sorry that you didn't tell us what you didn't like about your stay. This is the only way we can improve our service. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 Okay

Ian

Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 27 Dec 2023
Dear Ian,thank you for your rating. Apparently we couldn't completely satisfy them. We are very sorry about this. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Joerg

Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 6 Dec 2023
Lieber Joerg,herzlichen Dank für diese tolle Bewertung. Schön, dass Sie sich in unserem Hotel wohlgefühlt haben. Wir freuen uns auf Ihren nächsten Besuch und Grüßen vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid parking
Stayed 1 night in Dec 2023
Response from IntercityHotel Frankfurt Airport on 6 Dec 2023
Dear Andreas,wow, thank you very much for this great rating. We are looking forward to welcome you again in our hotel. Best regards from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

6/10 Okay

Bernard

Disliked: Staff & service
Nice place but service was not great......and i found a hair in my bed...gross
Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 28 Nov 2023
Dear Bernard,Thank you for your rating and feedback. Sorry that we couldn't completely satisfy you. There shouldn't be a hair in the bed, we would like to apologize for that. We would be pleased if you would visit us again and we could convince you of our service. Until then, greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with 2 of my friends (all females) and we felt unsafe on our trip to the hotel due to the amount of cat calls we got. For context, the area was mostly male-populated. We expressed our concerns to the staff member at the hotel, and he went out of his way to ensure that we had transportation to the populated area of Frankfurt on our vacation. This is a very late review as our trip was in the summer, however to this day I am still extremely grateful for his generosity and professionalism.
Stayed 2 nights in Jul 2023
Response from IntercityHotel Frankfurt Airport on 23 Nov 2023
Dear Katie,thank you very much for your great rating. Unfortunately, we cannot fully follow your feedback. However, you seem to have felt comfortable with us and our employees were able to satisfy you. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location, the hotel looks a bit run down, the bathroom was sufficient.
Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 22 Nov 2023
Dear Anna,thank you for your good rating. We are very happy about it and looking forward to welcome you again. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Symi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 17 Nov 2023
Dear Symi,wow- thank you very much for this great rating. We are very happy about it and looking forward to welcome you again in our hotel. Best regards from Frankfurt,Your IntercityHotel Frankfurt Airport Team

6/10 Okay

katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in this hotel few times before and had way better experience. Food at restaurants got really bad. That’s my number one complaint. Buffet for 20 something euros was horrible and not worth the money. Also on the top of the Expedia price I had to pay 2 Euros for some reason and 10 Euros for the airport bus. And that was the biggest disappointment because that bus goes only to the terminal 1 not both like before. So I had to swap to the airport bus. It’s very inconvenient and time consuming. Because of that I would not stay there again.
Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 15 Nov 2023
Dear guest,thank you for your rating and comments. We are very sorry that we could not satisfy you and that you did not enjoy the food in the restaurant. Our shuttle bus costs EUR 10.00 per person/stay and is also clearly described on the website. We have stopped traveling to Terminal 2 due to the current access situation. As at many airports, in Frankfurt you can also transfer between the terminals using the airport buses. The city tax is also displayed transparently when you book and on the website. This should therefore not lead to any unexpected surprises. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

leon

Business traveller
Liked: Cleanliness
Restoran open only at 18-00,so no place to eat until this time. Very aggregating. Hotel claiming to have gym and sauna,but open only by special request.Was close all the time durinh my stay,even lots of people was trying to get in. After restoran was open,very small menu,but food quality was good.
Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 15 Nov 2023
Dear Leon,thank you for your good rating and feedback about your stay. Our bar JU52 opens at 5 p.m. and serves snacks like bugers and pizza. The main restaurant opens at 6 p.m. and, in addition to our a la carte, offers a rich buffet with starters, salads, various main courses and desserts. Our fitness room is open daily from 6:00 a.m. to 11:00 p.m. Access is coded on your room card. Next time just ask our staff, they will always help you. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 14 Nov 2023
Dear Marion,WOW, thank you very much for this great rating. We are pleased that you enjoyed your stay at our hotel. We look forward to your next stay and send greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Claudia

Stayed 1 night in Nov 2023
Response from IntercityHotel Frankfurt Airport on 13 Nov 2023
Liebe Claudia,vielen Dank für Ihre gute Bewertung. Wir freuen uns sehr darüber und hoffen, Sie wieder einmal bei uns begrüßen zu dürfen.Herzliche Grüße vom Frankfurter Airport,Ihr IntercityHotel Frankfurt Airport Team

4/10 Poor

Pattycja

Travelled with partner
Disliked: Amenities, property conditions & facilities
I would avoid this place. The parking is 25 Euro, the bus shuttle to the airport is paid. I'm not sure if we got a room for one person instead of two by accident but there were only 2 pillow, one small cover, towels for one. The place felt cheap and not very comfortable. I'd pay a few extra Euro to stay at a better hotel in the airport area.
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear guest,thank you for your rating and comments about your stay. We are very sorry that we could not convince you of our service and offer. The parking lot is operated by Frankfurt Airport and we have no influence on the prices. But these are at a completely normal level at an international airport. Have you contacted our housekeeping or reception team regarding missing towels or duvets? Our staff will always be happy to help you if something is not to your satisfaction. Just talk to us next time. Greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

8/10 Good

julian

Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 21 Nov 2023
Dear Julian,thank you very much for this great rating. We are very happy about it. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

2/10 Terrible

Anthony

Business traveller
Disliked: Staff & service, room comfort
Avoid this place
Be careful Terrible internet. Over priced breakfast and then charge 10 euros for the bus shuttle back to the airport Avoid this place!
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear Anthony,thank you for your rating and feedback.We are very sorry that you find our prices too high. We try to offer our guests a good price-performance ratio and are therefore positioned in line with the market. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

4/10 Poor

Amina

Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear Amina,thank you for your rating. It's a pity that you didn't tell us what you didn't like about your stay at our hotel. This is the only way we can improve our service and offer. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Britt-Helen

Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear Britt-Helen,thank you very much for your great rating. We are pleased that you enjoyed your stay and hope that you will visit us again. Greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Thijs

Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear Thijs,thank you for your good rating and feedback, We are pleased that you enjoyed your stay and hope that you will visit us again. Greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Too expensive for what it is.
Cockroach in the breakfast area. Room cold, heating didn't work, almost no soap in the dispensers. No shuttle to terminal 2 just one and no way to park 5 mins to check in before returning rental car. Parking cost extra and no info about that anywhere
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear guest,thank you for your rating and feedback which we cannot understand. There are no cockroaches in our breakfast area and you simply turn on the heating in your room, as you usually do at home! All additional costs are advertised on the websites, not only on our own but also on the 3rd parties, and are transparent at all times. We are very sorry that you probably missed this. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear Kimberley,thank you for your great rating. We are pleased that you felt comfortable in our hotel. We look forward to your next visit and send greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Herbert E

Liked: Staff & service, property conditions & facilities
The service from the airport to the hotel I could not find the shuttle I will take a taxi
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear guest,thank you for your good rating. You can find our shuttle bus at Frankfurt Airport at Terminal 1, Arrivals Level, Exit B5. This is also signposted in the airport with hotel buses. We look forward to having you visit us again and send greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Rodney, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
more than adequate overnight stay
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 1 Nov 2023
Dear Rodney,thank you very much for this great review. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Monami

Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 13 Nov 2023
Dear Monami,wow- thank you so much for this great rating. We are very happy about it and looking forward to welcome you again in our hotel. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Angel

Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 31 Oct 2023
Dear Angel,wow, thank you very much for this great rating. We are very pleased that you enjoyed your stay. Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

SOOBUM

Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 31 Oct 2023
Dear SOOBUM,thank you so much for this great rating. We are very pleased that you enjoyed your stay. Maybe you will visit us again on your next stay in Frankfurt! Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

LuAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight airport hotel.
Great choice for quick airport layover stay. The intercity hotel bus transfer was seamless.
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 31 Oct 2023
Dear LuAnn,thank you very much for your good rating and comments. Nice to read that you were satisfied with our shuttle bus and had a pleasant stay.Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to get to the airport. Parking is separate from hotel, I was surprised to have to pay for parking.
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 31 Oct 2023
Dear Linda,thank you very much for your great rating and review. We are very pleased that you enjoyed your stay with us.The car park is operated by the airport and unfortunately we have no influence on the prices. We look forward to your next visit and greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Gay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 31 Oct 2023
Dear Gay,thank you so much for your good rating. We are very pleased that you enjoyed your stay with us and greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Laszlo

Stayed 1 night in Sep 2023
Response from IntercityHotel Frankfurt Airport on 31 Oct 2023
Dear Lazlo,thank you so much for this great rating! We are very happy about it and looking forward to welcome you soon. Regards from Frankfurt,Your IntercityHotel Frankfurt Airport Team

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from IntercityHotel Frankfurt Airport on 31 Oct 2023
Dear Gary,thank you very much for this great rating. We are very happy about it and looking forward to welcome you again.Best regards from Frankfurt,Your IntercityHotel Frankfurt Airport Team

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Go to a real airport hotel
This is not an airport hotel. You need to take a taxi or a paid shuttle to get here. The room had mosquitos in it. The bathroom door handle is a hole which doesn’t lead to a lot of privacy. The walls had some brown paint marks on them. Room was clean otherwise. Had basics you’d need.
Stayed 1 night in Oct 2023
Response from IntercityHotel Frankfurt Airport on 6 Oct 2023
Dear guest,thank you for your rating. We are a bit surprised by your statement that we are not an airport hotel? Although we are not located directly at the terminal, our hotel is actually on the airport grounds and is therefore clearly an airport hotel! We also cannot understand your statement about the handle (hole) on the bathroom door and the privacy associated with it. We still hope that you had a pleasant journey and greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

10/10 Excellent

Raul Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
the place so clean, good breakfast, air cond not to good
Stayed 1 night in Sep 2023
Response from IntercityHotel Frankfurt Airport on 4 Oct 2023
Dear Raul Roberto,wow, thank you so much for your great rating. We are pleased that you had a pleasant stay and would be happy to welcome you again as a guest. Greetings from Frankfurt,Greetings from Frankfurt Airport,Your IntercityHotel Frankfurt Airport Team

8/10 Good

CESAR

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Very good restaurant and bar. Excellet attention in restaurant. Bed room confortable.
Stayed 1 night in Sep 2023
Response from IntercityHotel Frankfurt Airport on 4 Oct 2023
Dear Cesar,thank you very much for your great rating and comments. We are pleased that you had a pleasant stay and would be happy to welcome you again as a guest. Greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team

4/10 Poor

Ivan

Business traveller
Disliked: Property conditions & facilities
Minimum dinner offer, low quality and expensive
Stayed 1 night in Sep 2023
Response from IntercityHotel Frankfurt Airport on 2 Oct 2023
Dear Ivan,thank you for your rating and review. We are very sorry to read that you were not satisfied with our offer. We always try to offer a good price-performance ratio. Unfortunately, we were unable to do this for you. Greetings from Frankfurt,Your IntercityHotel Frankfurt Airport Team