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HC Helena

2.0 star property
Colonial hotel in Filandia

Choose dates to view prices

Travelers find a welcoming atmosphere at Hotel Casa Helena, where free in-room WiFi keeps everyone connected. The local meal delivery service saves time after a busy day, while the roundtrip airport shuttle eliminates transportation stress.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free WiFi
The current price is NZ$58
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Economy Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Pillow-top bed
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony

Highlights

Balcony or patio
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Portable fan
Private bathroom
Local meal delivery service
Cable channels
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Economy Room, Multiple Beds, Ensuite

Highlights

Smart TV
Hypo-allergenic bedding
Pillow-top bed
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
  • 12 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Standard Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Pillow-top bed
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Balcony

Highlights

Balcony
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Portable fan
Private bathroom
Local meal delivery service
Cable channels
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Family Room, No Windows

Hypo-allergenic bedding, pillow-top beds, iron/ironing board, free WiFi

Family Room, No Windows

Highlights

Smart TV
Hypo-allergenic bedding
Pillow-top bed
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
  • 18 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

Family House, Multiple Bedrooms, Kitchen, Mountain View

Highlights

Kitchen
Dishwasher
Smart TV
Hypo-allergenic bedding
Portable fan
7 bedrooms
Pillow-top bed
7 bathrooms
  • 120 sq m
  • 7 bedrooms
  • Mountain view
  • Sleeps 17
  • 6 Double Beds, 3 Large Twin Beds and 2 Twin Bunk Beds
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About the area

Map
Calle 8, 9-44, Filandia, Quindío, 634001

What's nearby

  • Bejuco to Basket Interpretation Center - 3 min walk - 0.3 km
  • Street Stuck in Time - 3 min walk - 0.3 km
  • Mirador Colina Iluminada - 19 min walk - 1.7 km
  • Main Square - 20 min drive - 18.4 km
  • Coffee Park - 43 min drive - 30.5 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪V & P - Vinos Y Parrilla - ‬5 min walk
  • ‪Café Quindío - ‬3 min walk
  • ‪Helena Adentro - ‬1 min walk
  • ‪Mirum - ‬4 min walk
  • ‪Parador Los Robles - ‬15 min drive

About this property

HC Helena

Hotel in a shopping district
HC Helena provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), local meal delivery service and smoke-free property
Room features
All guest rooms at HC Helena have amenities, such as free WiFi.
Extra amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Showers and soap
  • 32-inch Smart TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, portable fans and housekeeping

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The price is NZ$115
7 Nov - 8 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 PM to 8:00 PM; COP 16,000 per night; reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2021
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 16000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
  • Cleaning/housekeeping/linen fee: COP 200000 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 187850

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
A car is not required for transport to and from this property

Property is also known as

HC Helena Hotel
Hotel Casa Helena
HC Helena Filandia
HC Helena Hotel Filandia

Frequently asked questions

Is HC Helena pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at HC Helena?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at HC Helena on 7 Nov 2025 start from NZ$58.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at HC Helena?

Check-in start time: 2:30 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 PM to 7:00 AM for a fee of COP 25000.

What time is check-out at HC Helena?

Checkout is at noon.

Does HC Helena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 180000 per vehicle applies.

Where is HC Helena located?

Located in the heart of Filandia, this hotel is steps away from Immaculate Conception Parish of Filandia, Street Stuck in Time and Bejuco to Basket Interpretation Center. Mirador Colina Iluminada and Barbas Bremen Nature Reserve are also within 2 miles (3 km).

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HC Helena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ancizar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024