2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of Tanoa Waterfront Hotel

3 out of 5
Tanoa Waterfront Hotel
Marine Drive, Lautoka

Reviews

8.2

Very good

Rating 10 - Excellent. 329 out of 805 reviews" "
Rating 8 - Good. 292 out of 805 reviews" "
Rating 6 - Okay. 124 out of 805 reviews" "
Rating 4 - Poor. 37 out of 805 reviews" "
Rating 2 - Terrible. 23 out of 805 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

nilesh, Edmonton

Travelled with group
Liked: Staff & service
I have been booking with Tanoa for two years now and I see the breakfast is saying almost every day you need to change the menu asap.I felt gross eating hash brown n sausages with porridge,and eggs .everyday.And at both the location. Staff are wonderful and great
Stayed 5 nights in Apr 2024
Response from Roshmita on 8 Apr 2024
Bula Vinaka , Thank you for your feedback and have shared it with the team. We do apologize on the inconvenience caused. Vinaka.

10/10 Excellent

Rinal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for staying while in Lautoka Great service provided by staffs Very clean room Best breakfast
Stayed 4 nights in Mar 2024
Response from Anaseini on 31 Mar 2024
Bula Vinaka,Thank you for choosing to stay with us. we look forward to having you with us again.Vinaka.

10/10 Excellent

Pravinesh

Stayed 2 nights in Mar 2024
Response from Christina on 15 Apr 2024
Thank you for the positive feedback, have shared the feedback with the team. Hope to welcome you back soon.Vinaka

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel and especially friendly staff.
Stayed 1 night in Mar 2024
Response from Christina on 26 Mar 2024
Bula Edward, Thank you for the positive feedback, have shared the feedback with the team. Hope to welcome you back soon. Vinaka

8/10 Good

Manjula, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking with no regrets 🤗🤗awesome service and comfortable stay
Stayed 2 nights in Feb 2024
Response from Anaseini on 26 Feb 2024
Bula ,Thank you for choosing to stay with us. We look forward to having you with us again.Vinaka

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bula vinaka beautiful people!! ❤️. The staff are all absolutely wonderful and are more than accomodating !! The pools are awesome, gardens beautiful, food delicious and it is perfectly situated to enjoy the area. I would be blessed to return one day!!
Stayed 22 nights in Jan 2024
Response from Anaseini on 21 Feb 2024
Bula Vinaka Sharla, Thank you for your positive feedback and have shared it with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Ashika, Roseville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was great and very helpful. The only issue was the water leak in the bathroom was a bit annoying but overall it was a great stay.
Stayed 6 nights in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused .Hope to welcome you back soon. Vinaka.

10/10 Excellent

Shashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2024
Response from Christina on 15 Apr 2024
Thank you for the positive feedback, have shared the feedback with the team. Hope to welcome you back soon.Vinaka

4/10 Poor

Donald, Rancho Palos Verdes

Travelled with partner
Neighbor hood is not for walking, the facility is in poor condition, the restaurant has poor service and unacceptable food, and the service is mediocre
Stayed 1 night in Jan 2024
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused .Hope to welcome you back soon. Vinaka.

4/10 Poor

Deanna

Travelled with family
Liked: Room comfort
Will not return
Not great, asked 3 times for extra towel (as had 2 towels for 3 people) and a hand towel took 2 days to get towel and never got hand towel. Had no hot water for 2 days and finally left early after having a rat in 2 of our 3 rooms.
Stayed 5 nights in Jan 2024
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused . Vinaka.

10/10 Excellent

Beni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay in Lautoka.
Excellent service. Timely response to requests. Friendly staff who are willing to go the extra mile to meet the needs of the guests.
Stayed 1 night in Jan 2024
Response from Roshmita on 11 Feb 2024
Bula Vinaka Beni, thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused . Vinaka.

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Christina on 14 Feb 2024
Bula Vinaka Erika,Thank you for your positive feedback and have shared the feedback with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Henry

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Christina on 14 Feb 2024
Bula Vinaka Henry,Thank you for your positive feedback and have shared the feedback with the team. Hope to welcome you back soon. Vinaka.

6/10 Okay

ANITA

Travelled with partner
We always stay at Tanoa and this time it felt a bit different with new team members who maybe were too new to know how visitors are looked after, as all services were slow - otherwise we love the venue. Their pineapple pizza was to die for. It was yumm.
Stayed 5 nights in Jan 2024
Response from Roshmita on 11 Feb 2024
Bula Vinaka Anita, thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused .Hope to welcome you back soon. Vinaka.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service
staff was very friendly outside of the hotel front to the ocean was a little bit dirty
Stayed 8 nights in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Response from Christina on 14 Feb 2024
Bula Vinaka Jonathan,Thank you for your positive feedback and have shared the feedback with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great pool
The hotel is clean and tidy with a great pool The town it’s in is not the most beautiful but the weather is warm or hot the people are kind and embracing
Stayed 6 nights in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team .Hope to welcome you back soon. Vinaka.

6/10 Okay

Akariva

Liked: Staff & service
Disliked: Property conditions & facilities
The tv was not working for the past few days as confirmed by reception. Called reception to enquire only to be told that I.T was working on it. The issue remained until I had checked out. However the staff was great.
Stayed 1 night in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Sekove

Liked: Cleanliness, staff & service, property conditions & facilities
Wow really amazing staying in this Hotel .
Stayed 2 nights in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. Hope to welcome you back soon. Vinaka.

6/10 Okay

Sanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liquor was missing on 12 December 2023 after the cleaning was called in around 5:30 pm onwards in Room 412 as the cleaning wasn’t done in the morning! Reported to the Reception on our final day; took all the information and said they going to review the camera so after a while they came back and asked to report to the Police - we didn’t have enough time to report to Police; bit scary, after that I had to lock all our stuff
Stayed 3 nights in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, Thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused and will investigate on the feedback provided. Hope to welcome you back soon. Vinaka.

10/10 Excellent

JOHN kamlesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Response from Roshmita on 11 Feb 2024
Bula Vinaka John , Thank you for your positive feedback and have shared it with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

JOHN kamlesh

Stayed 8 nights in Dec 2023
Response from Christina on 14 Feb 2024
Bula Vinaka John,Thank you for your positive feedback and have shared the feedback with the team. Hope to welcome you back soon. Vinaka.

8/10 Good

Vishwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Christina on 14 Feb 2024
Bula Vinaka Vishwa,Thank you for your positive feedback and have shared the feedback with the team. Hope to welcome you back soon. Vinaka.

2/10 Terrible

Angela

Travelled with partner
Disliked: Amenities
Over priced.
Stayed 2 nights in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Myke

Stayed 2 nights in Nov 2023
Response from Christina on 14 Feb 2024
Bula Vinaka Myke,Thank you for your positive feedback and have shared the feedback with the team. Hope to welcome you back soon. Vinaka.

8/10 Good

Ashal

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but was okay for a one night stay.
Stayed 1 night in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Ranjini

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay. it was quiet and peaceful. Staffs were very friendly. I do like to suggest that I think hotel should provide laundry service rather than guests washing their own clothes and also may be think of adding more food varieties to breakfast.
Stayed 7 nights in Dec 2023
Response from Roshmita on 11 Feb 2024
Bula Vinaka, thank you for your positive feedback and have shared it with the team. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Ritendra

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Place👍 so relaxing and good stay. Staff absolutely lovely
Stayed 2 nights in Dec 2023

8/10 Good

Harish

Liked: Property conditions & facilities
Was good but swimming pool needs renovation
Stayed 4 nights in Nov 2023
Response from Christina on 6 Dec 2023
Bula, Thank you for the positive feedback. Have shared the feedback with the team. Hope to welcome you back soon.Vinaka

4/10 Poor

Dave

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is horrible. i asked four times before they game me towels. They charged so much but service sucks.
Stayed 1 night in Nov 2023
Response from Christina on 4 Dec 2023
Bula Dave, Thank you for the feedback. Have shared the feedback with the team. Apologies for the inconvenience caused. Hope to welcome you back soon. Vinaka

2/10 Terrible

Ashika

Stayed 3 nights in Nov 2023
Response from Christina on 22 Nov 2023
Bula Vinaka Ashika, Thank you for sharing the feedback, have shared the feedback with the team. Hope to welcome you back soon. Vinaka

10/10 Excellent

Marcin

Stayed 1 night in Nov 2023
Response from Christina on 22 Nov 2023
Bula Vinaka Marcin,Thank you for sharing the feedback, have shared the feedback with the team. Hope to welcome you back soon. Vinaka

6/10 Okay

Angela

Travelled with family and small children
Disliked: Amenities
Location was good,overlooking the ocean. Breakfast was average and food was tasteless. Pool was good but on Sunday teenagers were running and diving in and a person had a bad fall in front of me. I went and complained at reception but nobody cared! Only one restaurant and the food is quite expensive.
Stayed 4 nights in Nov 2023
Response from Roshmita on 14 Nov 2023
Bula Vinaka, thank you for your feedback and have shared it with the team. We do apologize on the inconvenience caused and will investigate on the feedback provided. Hope to welcome you back soon. Vinaka.

8/10 Good

Ranga

Travelled with partner
Liked: Staff & service
Bedsheets not replaced everyday. No face towels in the room. Only one hand towel in the room.
Stayed 3 nights in Nov 2023
Response from Roshmita on 9 Nov 2023
Bula Vinaka, Thank you for your positive feedback and have shared it with the team. We do apologize on the inconvenience caused and will investigate on the feedback provided. Hope to welcome you back soon. Vinaka.

10/10 Excellent

Douglas, N. Haverhill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Roshmita on 8 Nov 2023
Bula Vinaka, thank you for your best rating. Hope to welcome you soon. Vinaka.

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you need some time to stay around in the west. You will also catch beautiful sunsets and you can take walks by the seaside. Great exercise areas around as well and great for family walks in the mornings and afternoons.
Stayed 1 night in Oct 2023
Response from Apisai on 4 Nov 2023
Bula Vinaka,Thank you for the feedback and have shared it with the whole team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Rishikesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation with a Smile
Fabulous service and very welcoming staffs
Stayed 1 night in Oct 2023
Response from Apisai on 3 Nov 2023
Bula Vinaka,Thank you for your email and have shared it with the rest of the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Apisai on 1 Nov 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved Tanoa Waterfront. Our stay was only 2 nights long but was great to feel immersed with the locals.
Stayed 2 nights in Oct 2023
Response from Apisai on 1 Nov 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything but location, nothing to do in the evening
Stayed 3 nights in Oct 2023
Response from Apisai on 29 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town. Great facilities. No couch or dining table & chairs in our room.
Stayed 7 nights in Oct 2023
Response from Apisai on 29 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

mark

Stayed 7 nights in Oct 2023
Response from Apisai on 16 Nov 2023
Bula Vinaka,Thank you for your feedback and have have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Nirmala

Travelled with partner
Liked: Amenities, property conditions & facilities
It’s safe. Clean. And staff is very friendly
Stayed 15 nights in Oct 2023
Response from Apisai on 29 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.manager name atish was.very helpfull.
Stayed 1 night in Oct 2023
Response from Apisai on 23 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience pre cruise
Staff is the secret sauce here. Property is nice but the people are great. Will be back again without doubt.
Stayed 2 nights in Oct 2023
Response from Apisai on 20 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

8/10 Good

Prem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar Staff Mosse is best employee. he helped us in many ways of our needs
Stayed 2 nights in Oct 2023
Response from Apisai on 19 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the rest of the team.Hope to welcome you back soon.Vinaka.

8/10 Good

Teajalam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a night or two
Stayed 1 night in Sep 2023
Response from Apisai on 12 Oct 2023
Bula Vinaka,Thank you for the feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Apisai on 12 Oct 2023
Bula Vinaka,Thank you for the feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Mingfeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Oct 2023
Response from Apisai on 6 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.

10/10 Excellent

Oliver Neil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is a very nice hotel smaller so not hundreds of people at breakfast or meal times the best pool and gardens very intermit feeling,you can walk into town 10mins away well positioned.
Stayed 4 nights in Sep 2023
Response from Apisai on 4 Oct 2023
Bula Vinaka,Thank you for your feedback and have shared it with the team.Hope to welcome you back soon.Vinaka.