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Riad Tahra & Spa

3.5 star property
Rooftop terrace in Fes El Bali offers panoramic views while the adjacent golf course, Turkish bath, and on-site dining create a perfect retreat

Choose dates to view prices

Blue Gate retreat in Fes El Bali offers spectacular city views from the rooftop terrace. Guests can unwind in the traditional hammam or book a massage. The property connects to a golf course and features a restaurant and coffee shop for convenient dining.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 150.00 per room (one way)
  • Self-parking fee: MAD 20 per night
  • Valet parking fee: MAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Frequently asked questions

Is Riad Tahra & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Tahra & Spa?

Self-parking is available for MAD 20 per night. Valet parking is available for MAD 20 per night.

What time is check-in at Riad Tahra & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Riad Tahra & Spa?

Checkout is at noon.

Does Riad Tahra & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 150.00 per room applies.

Where is Riad Tahra & Spa located?

Located in Fes El Bali, this golf guesthouse is within a 10-minute walk of Glaoui Palace, Kassr Annoujoum Ducci Foundation, and Dar Batha Museum. Water Clock and Bou Inania Madrasa are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

6.0

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención del personal, el lugar muy bonito
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall excellent!

Everything was very good, but the staff was the best! They made sure we were comfortable as we were traveling with a small toddler. They noticed details and were very flexible. They also have a sister hotel that is excellent too. (Palais Houyam).
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Rude owners/staff, may not honor your reservation!

WARNING! Do not trust the owners of this Riad, who also own Riad Louna and Jardin Chirfa. I booked 3 nights at Tahra, and upon my arrival I was told there was a problem and could not stay (=somebody else offered more for the room so they gave it away, I bet). I was put in an inferior room at Jardin Chirfa (very noisy, smells like sewer, old tiny shower, no hot water in sink, etc). I spent the 2nd night at Tahra, but I was told that I would have to move for the third night because they did not have my reservation and somebody else was coming. Even after hotels.com emailed them the reservation again, they refused to honor it. Long story short, instead of trying to please me, they promised and then reneged on a discount, and argued with me. They were rude and unprofessional, and put me in the even worse and older/noisier Riad Louna (don't believe the pictures). Forget customer satisfaction! I left and found a much friendlier and more decent Riad. Skip them: they do not deserve your business. The worse of Morocco.
Verified

10/10 Excellent

PatPhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel féérique.

Très belle restauration dans les règles de l'art, mosaïques, stuc, cuivre...Personnel à l'écoute, félicitations à Mohamed, Fatima ainsi qu'aux autres pour leur professionnalisme...lieu fort agréable et cuisine délicate !
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Understaffed and poorly managed

They didn't answer phone calls or emails. They had my arrival as the next day, so put me in another riad for first night at lower price point but charged me for original. They wanted payment right away in cash (nothing on web site about it), took me to ATMs (which don't work if ATM card has a chip like mine). Finally ended up accepting my credit card for payment 2 days later but threatened to "move" me to another hotel. Bed was rock hard, and another guest told me same for his. All the real work done by Mimid, who was there 7/7, and the cook. Manager and owner not around much, manager had temper tantrums when things went wrong, owner said all hotels and trains wouldn't accept credit cards, not true (I held onto spending money in case I needed it to leave Morocco so couldn't buy some gifts.) Fez is great but not Riad Tahra (or Riad Louna, same owners). Everyone else in Fez was really nice, including Mimid, but not the manager and owner.
Verified

10/10 Excellent

Ana Maria

Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024