Outdoor pool, pool loungers

Reviews of Metropolitan Hotel by Atlantica

3.5 out of 5
Metropolitan Hotel by Atlantica
Shn Quadra 02 Bloco H, Brasília, DF

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 437 reviews" "
Rating 8 - Good. 153 out of 437 reviews" "
Rating 6 - Okay. 56 out of 437 reviews" "
Rating 4 - Poor. 10 out of 437 reviews" "
Rating 2 - Terrible. 15 out of 437 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon, Bethesda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabuloso spacious rooms. Great service. Friendly helpful staff.
Stayed 1 night in Apr 2024

8/10 Good

Henrique Marcelo Gualberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 5 nights in Jan 2020
Response from alcino humnberto on 8 Feb 2020
Prezado hóspede, muito obrigado por nos avaliar. Pedimos desculpas e lamentamos caso tenha ocorrido algum imprevisto. Estamos trabalhando para melhor lhe atender. Esperamos ser sempre sua opção em hospedagem em Brasília. Em sua próxima estada não hesite em compartilhar conosco sua experiência de hospedagem. Atenciosamente, Alcino Humberto - supervisor de recepção!

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from Alcino Humberto on 18 May 2019
Prezado hóspede, muito obrigado por disponibilizar um tempo para nos avaliar. Ficamos felizes pela avaliação positiva de nossos produtos e serviços. Esperamos continuar sendo vossa vossa opção. E da próxima vez continue compartilhando conosco sua experiência de hospedagem. Esperamos recebê-lo novamente em breve. Atenciosamente, Supervisor de Recepção!!!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
It is a nice hotel, with good breakfast and nice view from the roof top pool, therefore the internet was very slow most my stay and even stop working. The room did not had much light.
Stayed 3 nights in Mar 2019
Response from Alcino Humberto on 24 Mar 2019
Prezado hóspede, ficamos muito gratos por ter acessado nosso portal para efetuar a avaliação de sua hospedagem. Pedimos desculpas e lamentamos pelo inconveniente em relação a internet. Nosso técnico de internet fica disponível 24 horas para resolução de situações, caso acontecem alguma instabilidade de sinal. Estamos a disposição para qualquer esclarecimento. Atenciosamente, Alcino Humberto - Recepção!!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service. Included breakfast was good.
Stayed 3 nights in Mar 2019
Response from Alcino Humberto on 30 Apr 2019
Prezado hóspede, muito obrigado por disponibilizar um tempo para nos avaliar. Estamos felizes por ter gostado do Metropolitan Flat, principalmente por ter gostado da localização e do café da manhã. Pedimos também que da próxima vez em que se hospedar conosco não hesite em compartilhar conosco sua experiência de hospedagem. Esperamos ser sempre sua opção em Brasília. Atenciosamente, Supervisor de Recepção!!!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good amenities and spacious room, good service all around. Very well priced for what you get, will definitely return.
Stayed 1 night in Jan 2019
Response from Alcino Humberto on 8 Mar 2019
Prezado hóspede, em nome de toda a nossa equipe agradecemos a sua avaliação sobre nosso hotel. Sua avaliação é muito importante para o nosso desenvolvimento. Em sua próxima estada não hesite em compartilhar conosco sua experiência de hospedagem. Atenciosamente, Alcino Humberto – Supervisor de Recepção!!!

8/10 Good

Madonna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel and great location
I had a lovely stay at this hotel. Thé room was comfortable and clean. Only issue was the noise from outside. There’s loads of buses to every destination on the doorstep of the hotel and the shopping mall is a bonus.
Response from Alcino Humberto on 10 May 2018
Prezada hóspede, é sempre uma honra recebê-la em nosso hotel. Ficamos felizes por ter gostado de nosso empreendimento. Pedimos desculpas pelos imprevistos e inconvenientes relatados pela senhora. Atenciosamente, Alcino Humberto - Supervisor de Recepção.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine time
Downtown with good transportation.
Response from Alcino Humberto on 29 Mar 2018
Prezado hóspede, é sempre uma honra recebê-lo em nosso hotel e ficamos felizes pela avaliação positiva de nosso empreendimento. Esperamos continuar sendo vossa opção em hospedagem em Brasília. Atenciosamente,

8/10 Good

Adriano Gomes, Brasilia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very good bang for your buck. It is an old property. Decor can use an upgrade, but everything else was lovely.
Response from Alcino Humberto on 22 Mar 2017
Dear guest, thank you very much for taking part of your time evaluating us on our page. We are happy for the positive evaluation of our products and services. When you return to Brazil, visit Brasilia and stay with us again. Sincerely, Alcino Humberto - Reception Supervisor.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good general purpose hotel, above average.
Business only. Very nice room and convenient. They made an error in me hotels.com reservation that took almost an hour to resolve.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good location, but very basic.
The service and facilities were very mediocre. Would not stay there again if there are other options.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Would avoid
Service was horrible or nonexistent. Ok as an apartment but don't expect hotel type conveniences.

8/10 Good

Murilo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Eliene

Stayed 2 nights in Jan 2024

8/10 Good

Joaquim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários atenciosos. Hotel bem localizado e comfortavel. Recomendo!
Stayed 1 night in Jan 2024

10/10 Excellent

João

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joao Mateus de

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Regina

Stayed 2 nights in Dec 2023

8/10 Good

Wanderlan

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito das instalações
Stayed 1 night in Dec 2023

10/10 Excellent

Aureo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Maravilhoso
Absolutamente perfeito, impecável
Stayed 1 night in Dec 2023

8/10 Good

Izabel de Sousa

Liked: Cleanliness
Atenção dos funcionários do restaurante a noite
Stayed 2 nights in Nov 2023

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

FRANCISCO A CALDAS

Disliked: Property conditions & facilities, room comfort
Deficiente
Hotel fraco, as instalações estão deficientes, o Ar condicionado não funcionava direito e o atendimento foi também deficiente. Além disso cobraram uma taxa de R$22,00 além da diária (preço que não estava no Hotels.com). Não recomendo
Stayed 1 night in Nov 2023

10/10 Excellent

Alcebiades

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan Roberto Schug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremamente satisfeito
Atendimento otimo , localização excelente limpeza top tambem
Vista do meu quarto
Vista do hotel a noite
Stayed 3 nights in Nov 2023

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Cassiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Luiz Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, voltaria a me hospedar.
Hotel muito bom. Cama comfortavel e chuveiro bom. O hotel fica bem localizado e possui algumas comodidades como restaurante e mini mercearia que salva. Café da manhã bom. Fiz um curso que foi no proprio hotel e facilitou em muito a vida.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose Henrique

Stayed 1 night in Oct 2023

10/10 Excellent

Cristine Isabel Almeida Melo

Stayed 1 night in Sep 2023

10/10 Excellent

Carlos Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

DEUSDEDIT

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Jorge

Stayed 1 night in Jul 2023

10/10 Excellent

MARUH ARTHUR ROSA DIAS

Stayed 1 night in Jul 2023

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service
Solicitamos limpeza diária nos quartos e não fomos atendidos. Controle remoto do ar da sala não tinha pilha. Solicitamos e não fomos atendidos.
Stayed 3 nights in Jun 2023

10/10 Excellent

PRISCILA

Stayed 1 night in Jun 2023

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Apartamento espaçoso, confortável, limpo. Banheiro grande.
Stayed 3 nights in Jun 2023

8/10 Good

Camyla

Stayed 1 night in May 2023

10/10 Excellent

Ludmila

Stayed 1 night in Feb 2023

8/10 Good

KAMILLA

Liked: Cleanliness, staff & service, room comfort
Ótimo atendimento
O atendimento do Metropolitan é muito bom, me hospedei pela segunda vez. A piscina é aquecida. O café da manhã não tem uma enorme quantidade de itens, mas as comidas são boas. O quarto, senti falta da televisão funcionando sem que fosse preciso acionar a recepção, estava pedindo atualização de software. E senti falta de mais lençóis ou colchas para cobrir, na ausência desses itens tinha um cobertor mais grosso, eu que sou alérgica prefiro evitá-lo até onde der. No mais, o chuveiro é muito bom, gostei da iluminação e do quarto como um todo. Me atendeu bem de modo geral e com certeza voltarei a me hospedar.
Stayed 2 nights in Feb 2023

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível, local sujo, café da manhã muito ruim, banheiro com cheiro forte e o estacionamento que informa ter é na rua, estacionamento publico e nunca tem vaga, nota zero.
Stayed 1 night in Jan 2023

8/10 Good

Claudete

Stayed 1 night in Jan 2023

10/10 Excellent

Luma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Walderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita a Brasilia
Hotel de qualidade com restaurate, e otimo cafe da manha
Stayed 1 night in Dec 2022

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Elder

Stayed 1 night in Dec 2022