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"An absolutely magical place. It is incredibly beautiful and with wonderful service. Highly recommend! "

"It was simply an A+ experience. From the time we checked in to the time we checked-out of the hotel. The hotel staff was courteous and prompt. Cleanliness of the property is outstanding. We were there for Christmas eve and so there were a lot of enjoyable activities planned for the guests. Even the royal family (who lives in the private parts of the property) joined in the festivities. We rented the heritage rooms where we got the feel of living as royals in a haveli. I would highly recommend those rooms. The rooms were amazing, well furnished and full of required amenities. Lastly, all key attractions are walkable from this place. "

"Cleanliness of sheets could be improved. They were not spotless white, but little yellow. "

"Nice stay"

"Great property and great food. Recommend "

"we had a great stay at Gulab Haweli. Location matches the pictures and at a very good location for a great view of the Jaisalmer fort. Food ( thali) for dinner was excellent (flavor, quality, hospitality). Breakfast is by order (not buffet) hence can be a bit slow during peak hrs. Staff is very friendly and accommodating. Laundry service is at great price ( by kilos)..makes a difference when you are travelling city to city."

"Room was clean. For some reason, there were a lot of flies in this resort including in the rooms and the dining hall. Staff was helpful and friendly. "

"A regal, peaceful, and immersive experience. ITC Jaisalmer is perfect for anyone seeking luxury, heritage, and authentic Rajasthani hospitality. "

"This hotel was incredible. The room was a comfortable size, beautifully decorated. The bed and pillows were so comfy. They decorated it in rose petals and balloons for my birthday as a driving surprise ( after my partner asked them) The outside of the building was so intricately decorated in carved sandstone. The pool was refreshing and a most welcome pleasure. Views of the huge fort looming above, while we are in the restaurant, were like something from a movie. The boys in the upstairs restaurant were so sweet and made absolutely delicious food. The concierge was very friendly and efficient and even gave us a ride back on his motor bike when he passed us walking back :) Over all a great location in a fabulous city. I've seen many Indian towns and cities and Jaisalmer would be up there as one of my favourite."