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"The room was spacious and very clean. Staff were always smiling and helpful. Location was handy."

"The room was comfortable and quiet. The rooftop pool was lovely. Water and coffee machine in the lobby was much appreciated."

"Buen servicio, limpio, lo unico que me decepciono fue que agarré este hotel porque ponen foto con vistas desde el cuarto y no se ve nada de vistas, me arrepentí de no haber agarrado otro hotel que ofrecía desayuno gratis y lavandería. Este no tiene lavandería. El desayuno es caro 15,000 clp por persona y no está tan bueno. "

"I stayed in a clean and big suite room. The decor seems a bit cold in my opinion and the furniture shows some signs of aging. The bed is very comfortable. However I missed a couch or large seat where to sit more comfortably. The room had enough space for one. Breakfast was okay. It didn't impress me. The front desk staff is great! Always willing to help and friendly. I loved them. "

"We loved our stay at Icon Hotel! It’s a great location, right by a metro station, and the neighborhood is lively and safe. The rooftop bar has a beautiful hire, great drinks, and amazing service (especially Marcello!). The onsite restaurant is delicious. Rooms are spacious, have great views, and housekeeping is prompt and excellent (especially Jazmin). "

"Really caring and nice staff, the rooms were up to date and very clean and comforting. They went out of their way to help kids feel comfortable by setting up teepees and tents. Amazing food including breakfast buffet. The pool is very cold and not heated, the terrace faces the street noise and can be unsafe for younger kids. I went to the spa which was fantastic for a facial. Lovely stay I think it is well worth the price. Thank you!"

"Nice and clean :)"

"Hotel is new, everything is working, staffis very supportive and helpful, room is clean , good restaurant with exelent breakfast Good location , safe with easy Access to metro 10 min walk, there is a lot of restaurants around I would highly recommend this hotel for stay in Santiago! Mikhail,solo traveler , USA"

"The public restroom closed to the lobby was dirty and smelly,one of the toilets won’t flush.I told someone at the desk but nothing was done."