Book a Fairfield Cottage

"Front desk was efficient but not super warm or welcoming. Room and balcony was clean. Bed and pillows were comfortable. Housekeeping was very efficient. Nespresso machine was a plus. We would book another stay. "

"The staff is very friendly and accommodating. We enjoyed the amenities that they provided which made us feel like we were right at home. "

"It is a great pleasure to stay within the unique upscale and stylish environment of this hotel. It is the best breakfast in town. Hilton is doing a great job of maintaining the high traditions of Embassy Suites. Will definitely be back."

"Quiet "

"Parking easy and secure felt safe. Clean room."

"It was great having park right next to hotel."

"Yes the parking was easy and safe Peaceful great stay There were people At the pool but a great atmosphere."

"Overall good Hotel however the pictures on the website looks several years old as the current condition of Hotel there’s no resemblance to the pictures Also the price that I had paid at the time of booking several months ago had reduced market Lee nearer the time I forgot to price check near at the time otherwise would’ve bagged decent saving The staff are very friendly and helpful, and we had a pleasant day nonetheless Like anything else if you can secure a good bargain, then it’s worth a stay because it’s only a short walk to the BART train otherwise if you end up paying similar to the rates of hotels in central San Francisco, then the whole hassle of taking Bart back-and-forth doesn’t worth it Also, there’s nothing in the area of notice. They’re only a handful of cafés and restaurants. We didn’t dine there but the choices look very poor so there’s hardly anything for you to do or find in the vicinity."

"As a repeat guest of this establishment, upon my inital check-in on March 30 2026 at approximately 1230pm, I was experienced an unwelcoming demeanor from the front desk staff at this establishment. Not sure if it was the way I looked, dressed or my ethnicity (asian). Upon presenting my form of payment, (Zip, Pay in 4), to the hispanic female front desk attendant, she questioned my form of payment to the General Manager or Manager on Duty(Caucasian Female) Jazmine Bonnett. The MOD said that they do not take Zip as payment, but they have taken it in the past. On the fly, the MOD "decided" not to honor this credit card. The sign posted on the desk ONLY mentions Chime, Venmo and Cashapp as payment they DO NOT accept! She added, "as of today, we will not accept that form of payment. That statement is ridiculous in itself! Customer service was rude and overall terrible! I will continue to follow up and leave reviews that spotlights the inconvenience and overall lack of customer service at this "hotel". Be consistent with what is communicated with your guests and do better at your "job". If not, you wont have one soon!"