Indoor pool, outdoor pool

Reviews of Best Western Plus Humboldt Bay Inn

3 out of 5
Best Western Plus Humboldt Bay Inn
232 W 5th St, Eureka, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1006 reviews" "
Rating 8 - Good. 262 out of 1006 reviews" "
Rating 6 - Okay. 72 out of 1006 reviews" "
Rating 4 - Poor. 36 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and the hot tub spa area is well done, so relaxing. The customer service was excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maury

Liked: Cleanliness, staff & service, property conditions & facilities
Very knowledgeable and friendly staff! Very clean property.
Stayed 1 night in Mar 2024

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Leah

Travelled with partner
Jacuzzi was down AGAIN
Stayed 1 night in Feb 2024

10/10 Excellent

Lainey

Stayed 2 nights in Feb 2024

10/10 Excellent

David, Northbrook

Travelled with family
Liked: Property conditions & facilities
Nice spot
Stayed 1 night in Feb 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, nice staff. Only fown sode is they didnt have the pool heated.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t the quietest property but what they lack in location they make up for with their hidden oasis! I stay here every time I come to eureka! Good breakfast, great hot tub and always friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds
Stayed 1 night in Jan 2024

10/10 Excellent

james

Stayed 1 night in Dec 2023

2/10 Terrible

Jarrett

They did not take my upgrade credit card due to the bank that issued it…. Real inconvenience
Stayed 1 night in Dec 2023

10/10 Excellent

Marilyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Balwinder

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Doug

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was a headache
Front desk guy made the check in process a huge headache, literally took 20+ min to check in, charged $10’for my kids to stay even though I told him they were not staying in the room (in laws live near by) if you want a smooth process this is not the place. Unfortunately I will most likely not stay here in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Eileen

Stayed 1 night in Dec 2023

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Rebecca

Liked: Amenities, property conditions & facilities
Accessibility is limited
Stayed 1 night in Dec 2023

10/10 Excellent

Jenson

Stayed 1 night in Dec 2023

10/10 Excellent

Laura, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really wonderful. They went out of their way to make our stay comfortable. The property exceeded my expectations; it was clean, updated and in great condition. Our room was quiet; could not hear other guests. The property is not easily walkable to and from restaurants, but the property's free car service to the Old Town shopping/restaurants made it easy to go to dinner without driving.
Stayed 1 night in Dec 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean facilties.The pool area was nice and would be great for kids.
Stayed 1 night in Nov 2023

10/10 Excellent

anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a pool table and a hot spa, which many other hotels do not have. our room had a nice garden to view.
Stayed 2 nights in Nov 2023

10/10 Excellent

Colton

Stayed 2 nights in Nov 2023

10/10 Excellent

Reetika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. Overall good stay
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was WAY above what I anticipated for a best western. Would absolutely stay again. This was a gem.
Stayed 1 night in Nov 2023

2/10 Terrible

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Expedia charged my cash app visa for prepaid stay. On arrival person checking me in was very rude and having a conversation with another employee. Said it's prepaid but they don't accept that type of payment in a very judgemental way.Said its my problem to get refund from Expedia.
Stayed 1 night in Nov 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were blown away with how clean, updated, and the staff's hospitality. It was really a five star experience
Stayed 2 nights in Nov 2023

10/10 Excellent

Steve

Stayed 1 night in Nov 2023

8/10 Good

Sandra

Travelled with family
Liked: Property conditions & facilities, room comfort
Excellent
The staff was friendly. The place was clean and well taking care. Near to Sequoia Park. The breakfast was good
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was very clean and comfortable, the employees were very friendly and helpful
Stayed 1 night in Nov 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and Grand Hottub 💖
Stayed 2 nights in Oct 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is delightful and helpful. The rooms are clean and comfortable. A little musty. The area is noisier than I would have liked, but conveniently located. Blackout curtains are in order to block the excessive light from the hallways.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I didn't use the pool and hot tub, they were nice to have available. Their breakfast was great and had something for everyone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marc

Stayed 1 night in Nov 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in Eureka. We enjoyed the generous complimentary breakfast and espresso machine in the lobby. The oasis area with its outside seating and pools are a plus. We will definitely stay here again when visiting Humboldt county.
Stayed 3 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jocelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe there. It has a relaxing ambiance. I would recommend it.
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The limo is pretty unique
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice comfortable stay. I would book it agAin.
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and super comfy, staff was friendly and informative about the area and site seeing, the oasis was pretty neat.
Stayed 1 night in Oct 2023

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with everything, breakfast being one of the amenities we look for to make our traveling easier. Did a great job with the food selection - easy and convenient seating.
Stayed 1 night in Oct 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A respite from a mildly rough town
While Eureka is not a super inviting town, this Best Western does its best to be a respite. The hot tub (more of a grotto) is fun, the pool looked decent, and the breakfast was nice to have before we hit the road. The room was nice and there was plenty of parking. One of the biggest surprises: a stretch limo (!!) that will take you out to local restaurants. We didn't use it, but it's a nice perk.
Stayed 1 night in Oct 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Stayed 1 night in Oct 2023

10/10 Excellent

Jude

Stayed 1 night in Oct 2023