Exterior

Reviews of Holiday Inn Express Braintree, an IHG Hotel

3 out of 5
Holiday Inn Express Braintree, an IHG Hotel
Panners Roundabout Notley Cross, Braintree, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 968 reviews" "
Rating 8 - Good. 361 out of 968 reviews" "
Rating 6 - Okay. 75 out of 968 reviews" "
Rating 4 - Poor. 31 out of 968 reviews" "
Rating 2 - Terrible. 25 out of 968 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Joy

Liked: Cleanliness
The hotel was nice and clean but the food was awful
Stayed 1 night in Feb 2024

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Price was good facilities basic and tv didn’t work
Stayed 1 night in Feb 2024

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Iliked everything
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent friendly and very helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff, bright and cheerful, and very helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Chidi

Liked: Cleanliness, staff & service, property conditions & facilities
Warm very helpful staff
Stayed 1 night in Dec 2023

8/10 Good

M.A.ELLIOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff on reception very helpful and friendly
Stayed 1 night in Dec 2023

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay staff were welcoming and attentive breakfast was great thanks
Stayed 2 nights in Dec 2023

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Liudmila

Everything was excellent
Stayed 4 nights in Nov 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you want from a budget hotel. Staff very friendly and helpful. Sounds like a small thing but I liked the fact that there was a landline in the room so I could get an alarm call to back up my phone. Breakfast OK but scrambled egg could have been fresher. Over all very good.
Stayed 1 night in Nov 2023

10/10 Excellent

C

Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing!
It was amazing and a good value would usually pay similar price in other hotels and then have to pay extra for wifi, parking and breakfast etc. But here it was all included in the one price.
Stayed 3 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable no complaints.
Stayed 1 night in Nov 2023

6/10 Okay

Badr

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff.. but hotel old You can hear next door mobile vibration.. you believe someone in ur room talking to u. No privacy.
Stayed 1 night in Nov 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I think could be improved, would be the provision of 2 chairs in the room, instead of one. There were to of us after all!
Stayed 3 nights in Nov 2023

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are an excellent, very friendly and helpful they make a great team. Thank you
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely receptionist
Sarah from reception was so kind and welcoming and made us feel at home. Breakfast was good and Sarah was also on duty and was so kind and understanding as we were so upset having just lost our mother that day. She is a credit to your company.
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming & efficient from check-in to check-out.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jerrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

NOVA B

Stayed 1 night in Nov 2023

10/10 Excellent

Gilll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
On the surface, this is a typical impersonal modern hotel in a good location offering an adequate but not exceptional breakfast. In practice, it was uprated for us by the helpful and friendly staff and the spotless rooms.
Stayed 3 nights in Oct 2023

10/10 Excellent

Parvin

Stayed 1 night in Oct 2023

8/10 Good

Mark J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an overnight stay
Located just off some busy roads, it was quiet at night. Staff were very friendly and welcoming. Easy to park, once we understood the road system (lots of one way and dual carriageways) there was a lot around here.
Stayed 1 night in Jun 2023

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From checking in at reception to departing our experience of Holiday Inn Express Braintree was excellent. Friendly staff, very comfortable rooms, even a notice in the barhroom saying that if you had forgotten certain toiletries you coukd request them. Breakfasr, included in the price was amazing. Only thing we would have liked is a few more plug points. Would highly recommend this hotel.
Stayed 2 nights in Oct 2023

6/10 Okay

Isabel

Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff Well presented hotel and very comfortable and convenient for Braintree
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was just what i needed and getting breakfast in the morning was a plus
Stayed 1 night in Oct 2023

10/10 Excellent

Linda Maureen

Travelled with partner
Liked: Amenities
Friendly staff. Clean. Great atmosphere
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the shower Didn’t like the fact that dogs were allowed in the building Not the dogs fault
Stayed 1 night in Oct 2023

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Gary

Stayed 1 night in Oct 2023

10/10 Excellent

Phill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very surprised how nice friendly clean this Holiday Express was - lovely check in very friendly informative staff - room was spotless and added bonus of a couple of chocolates from housekeeping!! Breakfast was constantly restocked great choice and fab coffee!
Stayed 1 night in Oct 2023

10/10 Excellent

Tracey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the holiday in are amazing! They deserve a raise, they are happy and so helpful. Also the gluten free options are exceptional.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jean

Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Muhammad Qaisar Jamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023