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Essener Hof Sure Hotel Collection by Best Western

4.0 star property
Hotel with a bar, 6-minute walk to Philharmonie Essen

Choose dates to view prices

Essener Hof Sure Hotel Collection by Best Western offers comfort in central Essen. Guests enjoy the on-site mall for shopping, in-room WiFi, and facilities like the bar and gym. The staff is consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly
The current price is NZ$182
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed (Living Room)

Suite, 1 Double Bed (Living Room) | Room amenity

Suite, 1 Double Bed (Living Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room) | Room amenity

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 1
  • 1 Twin Bed

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8.8 out of 10, Excellent, 284 reviews
The price is NZ$180
includes taxes & fees
9 Nov - 10 Nov
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About the area

Map
AM HANDELSHOF,5, Essen, North Rhine-Westphalia, 45127

What's nearby

  • Philharmonie Essen - 6 min walk - 0.5 km
  • Aalto-Musiktheater - 9 min walk - 0.8 km
  • Folkwang Museum - 18 min walk - 1.6 km
  • Messe Essen - 5 min drive - 4.0 km
  • Zollverein Coal Mine World Heritage Site - 7 min drive - 4.6 km

Getting around

  • Essen Central Station - 2 min walk
  • Hirschlandplatz U-Bahn - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 32 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Rosemarie - ‬5 min walk
  • ‪The ASH Essen - ‬2 min walk
  • ‪Il Mulino - ‬3 min walk

About this property

Essener Hof Sure Hotel Collection by Best Western

Upscale hotel near Messe Essen
Located close to Philharmonie Essen and Old Synagogue, Essener Hof Sure Hotel Collection by Best Western provides a shopping centre on-site, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a 24-hour front desk and luggage storage
  • 7 meeting rooms, smoke-free property and a front desk safe
  • A lift, multilingual staff and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 114 individually furnished rooms include thoughtful touches such as pillow menus and laptop-compatible safes, in addition to amenities such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 110-cm HDTVs with streaming services and premium channels
  • Art supplies, housekeeping and phones

Similar properties

Reception

Garner Hotel Essen - Handelshof by IHG

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,001 reviews
The price is NZ$170
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 12.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge

Restaurants on site

  • Moonlight Express

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Art supplies
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 1883
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 110-cm LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 9.63 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Nearby parking fee: EUR 12.5 per night(722 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP CCL Hotel Hof
TOP CCL Essener Hof
TOP CCL Hof
Essener Hof
Top Ccl Essener Hof
Essener Hof Sure Collection By
TOP CityLine Hotel Essener Hof
Essener Hof Sure Hotel Collection by Best Western Hotel
Essener Hof Sure Hotel Collection by Best Western Essen
Hotel Essener Hof Sure Hotel Collection by Best Western
Essener Hof Sure Hotel Collection by Best Western Hotel Essen

Frequently asked questions

Is Essener Hof Sure Hotel Collection by Best Western pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Essener Hof Sure Hotel Collection by Best Western?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Essener Hof Sure Hotel Collection by Best Western on 23 Nov 2025 start from NZ$143.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Essener Hof Sure Hotel Collection by Best Western?

Limited spots are available.

What time is check-in at Essener Hof Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Essener Hof Sure Hotel Collection by Best Western?

Checkout is at 11 AM.

Where is Essener Hof Sure Hotel Collection by Best Western located?

Located in Stadtkern, this hotel is within a 10-minute walk of Philharmonie Essen, Old Synagogue and Aalto-Musiktheater. Colosseum Theater and Folkwang Museum are also within 1 mi (2 km). Essen Central Station is only a 2-minute walk and Hirschlandplatz U-Bahn is 5 minutes.

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Essener Hof Sure Hotel Collection by Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 441 reviews
Rating 8 - Good. 144 out of 441 reviews
Rating 6 - Okay. 25 out of 441 reviews
Rating 4 - Poor. 7 out of 441 reviews
Rating 2 - Terrible. 6 out of 441 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It provided everything I needed for a successful trip. Wonderful accomodations.
Stayed 5 nights in Oct 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect for a night or two. Great location next to the station.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Clean room, nice pillows.
Stayed 3 nights in Jun 2025

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOP
Stayed 1 night in Mar 2025

10/10 Excellent

Po-chiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay during SPIEL Essen!

All is good! If the gaming area can be bigger that will be awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing hotel, walking distance from the Main Station. The room was comfortable and clean, the breakfast was varied and tasty! The staff is super nice, friendly and makes everything possible to make you feel good. I´d definetly recommend!
Stayed 2 nights in Jun 2022

4/10 Poor

Mathieu

Disliked: Room comfort

Not worth a 4 star hotel. Best a 3 stars

Old-fashioned hotel Interior is pretty oldish Rooms are Ok but not worth a 4 stars Bed was itchy and I had to sleep on the covers
Stayed 1 night in Apr 2024

6/10 Okay

MARK

Liked: Room comfort

Nice hotel with a couple of problems

A nice hotel in a quiet corner of central Essen, very handy for the train station and central shopping areas. The room was large and comfortable and the staff were friendly and helpful. There was a problem with a leaking extractor fan in the bathroom and no way to fix it over the weekend but they did provide a bucket when I asked as the floor was very wet. The high tech shower completely defeated me. They had left the full maintenance manual in the hotel room for guests to peruse (and who doesn’t love a maintenance manual when on holiday) but I still overlooked the essential switch on the sink that was needed to activate the shower (silly of me not to guess but there was no obvious sign). A pity also that nobody pointed out that only one of the two lifts gets to the fifth floor. Overall: a nice and clean hotel that just needs to up its game a little.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hubertus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for staying in Essen

This hotel is very close to the main train station of Essen, just across the main entrance. The hotel is fully renovated, very nice standards and features with full service restaurant on site and sale of snacks and beverages at the reception for late arrivals. Very clean premises, friendly you staff, no smoke-filled corners. Yes parking available around the hotel , public spaces, however fee-based at certain times of the day, free at night until 8am. Staff is international, good English speakers seem to be always on the premise, too. Huge internet driven flat TV in the rooms, very calm, well lit floors, with room key secures elevator. Conference & meeting rooms avaible as I noticed. The surrounding area is part of the main shopping area with plenty of great offerings and opportunities to get stuff. At night the entrance is well lit, just beware, German train station areas do attack pan handlers, too. Security is not bad, but as in every major city around the world, better watch out. Overall I really enjoyed my stay at this very homey place, as every function I needed (internet, calmness, clean spaces, hot water etc) was top notch as promised.
Stayed 1 night in Feb 2023

10/10 Excellent

Renette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a last minute room to attend Spiel Messe. We came with our small child. I called and requested a crib in the room. We arrived early on the day of check in. We planned to leave our luggage, but they room was ready! We got in and the crib was already there. And the room was big. Perfect for our small family. The breakfast was excellent. They provided a high chair for my our child. Lots of variety and it tasted fresh. The warm food, was warm! Will definitely recommend to friends for next time. Oh and super easy to access from the main train station.
Stayed 1 night in Oct 2025

6/10 Okay

Olga

Liked: Cleanliness, staff & service
Es war eines der schlechteren Hotels in den ich übernachtet habe. Von außen macht es einen guten Eindruck, die Enttäuschung kam dann als wir unser Zimmer aufgeschlossen haben. Der Weg dahin war schon nicht vertrauenserweckend . Wir mussten in die erste Etage hoch dann durch den Notausgang raus in ein Treppenhaus der wohl ursprünglich nicht für Gäste gedacht war. Im Zimmer dann war die Laune endgültig getrübt. Gebucht hatte ich ein Apartment für 2 Erwachsene und 2 Kinder. Mit Wohn und Schlafzimmer, und einem Sofa in Queensize Größe als Schlafplatz für die Kinder. Als wir nun in unser Zimmer rein kamen stand sofort an der Tür ein Klappbett und am Fußende dessen ein zweites, quasi als L. Und zwischen den Betten war eine lücke von ca 20 cm zum durchgehen in unser Schlafzimmer. Mein Mann ist gehbehindert, daher war es nicht einfach. Dazu war eins der Klappbetten nicht mehr in Ordnung so das das Fußende bei Belastung abstürze und am Boden lag. Das habe ich noch in keinem anderen Hotel erlebt. Das Zimmer war aber sehr sauber. Und das Frühstück gut und reichhaltig. Es ging bis 10.30 und es wurde auch bis zum Schluss nachgefüllt. Personal war sehr hilfsbereit
Stayed 1 night in Sep 2025

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super. Kommen gerne wieder.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt direkt in der Nähe des Bahnhofs. Freundliches Personal, gutes Frühststück, saubers Zimmer
Stayed 1 night in Aug 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 4 nights in Aug 2025

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, amenities
El apartamento fue increíblemente bonito! Muy limpio. El personal muy amable.
Stayed 3 nights in Aug 2025

8/10 Good

Dunja

Liked: Staff & service, amenities
Nur alle drei Tage eine Reinigung automatisch, ansonsten muss der Gast aktiv werden! Unterkunft für ein höchstens zwei Tage. Störende Kleinigkeiten, die sich summieren: staubig, selbst die zur Nutzung stehende Kapselmaschine, Dusche in einer Badewanne + merkwürdigem DuschschutzGedöns, unter 4Sterne verstehe ich was anderes...
Stayed 4 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Direkt beim Bahnhof aber in ruhiger Nebenstraße
Stayed 2 nights in Aug 2025

10/10 Excellent

Junseo

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schön
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches Personal, gutes Frühstück, gutes Bett, sauber
Stayed 1 night in Jul 2025

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Das Bahnhofsmilleu war nicht so schön. Das Hotel ist jedoch zentral ! Die Unterkunft kann ich empfehlen !
Stayed 1 night in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. Very conveniemt just across from main Essen station. Bit dated and the area surrounding it isn't great but staff very friendly and helpful. Main shopping area is just a few yards away
Stayed 1 night in Jun 2025

4/10 Poor

IVARS

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Young girl in Reception was very busy for self, but not with customers. It was my first and last time in this hotel! Attitude of staff was not correct.
Stayed 2 nights in Jul 2025

10/10 Excellent

Irmgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Frühstücksbüffet, leider keine Klimaanlage im Zimmer ausgerechnet am heissesten Tag des Jahres
Stayed 5 nights in Jun 2025

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 günlük konaklama için uygun merkezde
Stayed 1 night in Jun 2025

10/10 Excellent

Akihiko

Liked: Cleanliness, amenities, property conditions & facilities
スタッフは親切、好立地、清潔感がありました。暖かいお湯が中々出ない点だけが不満でしたが概ね良い滞在ができました。
Stayed 1 night in May 2025