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"Upon arrival, we were expecting parking and was told there was none as we had to reserve a spot beforehand but now they were full. We were told to parked in an area between the green markings. We looked for 1/2 hour and could not find a spot, so we parked in a garage (27 Eruos/day). We later found numerous spots, below and behind the hotel. I wish we were told that is a great place to look. Also, we asked about a sitting area outside and was told there was none. Come to find out there is a huge patio area, in the afternoon sun, right outside their cafe, but the patio wasnt open for some reason. Disappointing. Otherwise, the hotel was fine."

"The hotel, the location, the cleanliness and the friendliness of the staff was fantastic! I just wish that the swimming pool outdoors and indoors were open all day long."

"Impecable ! Espectacular un hallazgo ❤️"

"Handy to sights and dining options"

"The breakfast was fresh and very appetizing. Parking not applicable for us but it it’s easy for the customers I’m sure because it’s just in front of the hotel . It was accessible to the landmark and the view from my room was awesome! I will recommend it to all my friends!"

"Great customer service. Great location. "

"Stayed at this hotel for 1 night 22nd April. Reception staff were very polite and helpful as we arrived earlier than expected we were still able to book in. The room was a premium room which had undergone a full renovation, it was light and exceptionally spacious. The shower had good pressure and plentiful hot water, towels good size, the bed was also extremely comfortable, and the bedding snowy white so all good there. However, in the evening we went to the roof terrace and ordered 2 gin and tonics (one each), nothing remarkable, served with ice cubes, no lemon, no additional anything. We listened to the concert at the aqueduct and I went to pay. 30 euros, yes that’s correct 30 euros I queried as you would and was told that was correct. Please give your heads a wobble this is gross overcharging, yes it was Bombay Saphire but that’s a medium range gin, and nowhere near that price,I probably could have swallowed 20 Euros and not mentioned, even this is above the norm. It would be a good idea to have a price list for spirits at least. Breakfast next morning non-descript but plentiful. I think this hotel still needs a lot of work in places, although front desk staff very helpful would not stay again."

"It’s ok hotel for the price but in need of remodeling! About 15 minutes walk to the aqueduct from where the old Segovia begins."

"Clean beautiful room and staff were very helpful and friendly"