Ernen Holidays from NZ$2,343

The location of the hotel is ideal. The food at the Atelier is acceptable. There is some good restaurants near by that makes a change of the hotel food. The ski shop is also the ski locker. After a day of ski there is always someone to take care of your boots. A great thing is that boots are not heated (air dried) and are dry for the next day. Customer service is great. Every issue is adressed. The view from the room is breathtaking.

This is in perfect location for all area of Les Arcs. Hotel staff couldn't be more efficient or friendly. The best part of staying here is the food. It is fantastic and meant that this is the first ski holiday where we put on weight! There is so much choice and you get tickets that you can use for lunch or dinner. The quality of evening meal was fantastic, smoked salmon, home off the bone, calamari, so many salads to choose from and more.... The free wine is drinkable but not great, no white. No coffee at dinner but plenty in the morning. Rooms are basic, double rooms have two single beds and not always possible to push together. One plug socket only. No coffee facilities or hair dryers in room. Rooms also really hot and no possibility to ventilate without leaving the door open. The bar at the back is noisy, so better to pay for a mountain view room. Also floor 1 is ground and 9 is lower ground, so you go up for quieter rooms.

Parking is tricky, but duplex room was fun.

I found this property to be lovely spot to stay with lovely design and very convenient. The food was okay, not great for the cost with breakfast buffet being mostly cold (as in eggs, bacon, pancakes). To be honest I found most of the staff to be unfriendly bordering on almost rude, it was always as though you were an unwelcomed inconvenience.