SureStay Hotel by Best Western Ottawa

Property class: 2.5

Choose dates to view prices

SureStay Hotel by Best Western Ottawa provides amenities, such as free continental breakfast and a business centre. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is NZ$152
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, bedside lamps, a chair, a small table, and artwork on the walls.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A bathroom with a granite countertop sink, a mirror, a towel rack with multiple towels, a shower curtain, and a toilet.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a beige sofa, a wooden table, a bed with white linens, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a computer, a television, a dresser, and a bathroom visible in the background.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a beige sofa, a wooden table, a bed with white linens, and two wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a television, a telephone, and a mirror.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a television, a dresser, and a bathroom visible in the background.

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Ottawa is home to SureStay Hotel by Best Western Ottawa. Old Depot Museum and Gerth Cabin are local landmarks, and the area's natural beauty can be seen at Prairie Spirit Trail State Park and Hillsdale Recreation Area. Visit our Ottawa travel guide
Map
212 E 23rd Street, Ottawa, KS, 66067

What's nearby

  • A stone building with a tower and arched windows.
    University of Kansas
    29 min drive - 55.1 km
  • Prairie Spirit Trail State Park
    5 min walk - 0.4 km
  • Teen Park
    20 min walk - 1.7 km
  • Kanza Park
    2 min drive - 2.2 km
  • Allen Fieldhouse
    31 min drive - 59.3 km

Getting around

  • Kansas City International Airport (MCI)
    74 min drive

Restaurants

  • Love's Travel Stop
    15 min walk
  • McDonald's
    4 min walk
  • Smoked Creations BBQ
    6 min drive
  • Dairy Queen
    2 min drive
  • Subway
    3 min drive

About this property

SureStay Hotel by Best Western Ottawa

  • Property highlights
  • SureStay Hotel by Best Western Ottawa provides amenities, such as free continental breakfast and a business centre. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Express check-out, smoke-free property and a front desk safe
    • A 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 52 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
7.6 out of 10, Good, 519 reviews
The price is NZ$144
includes taxes & fees
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Frequently asked questions

Is SureStay Hotel by Best Western Ottawa pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at SureStay Hotel by Best Western Ottawa?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ottawa on 8 Nov 2026 start from NZ$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Ottawa?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ottawa?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at SureStay Hotel by Best Western Ottawa?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is SureStay Hotel by Best Western Ottawa located?

Situated in Ottawa, this hotel is 0.7 mi (1.1 km) from Prairie Spirit Trail State Park and 2.1 mi (3.3 km) from Ottawa University. Old Depot Museum and Forest Park are also within 6 miles (10 km).

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Reviews

SureStay Hotel by Best Western Ottawa Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 217 out of 651 reviews
Rating 8 - Good. 221 out of 651 reviews
Rating 6 - Okay. 104 out of 651 reviews
Rating 4 - Poor. 71 out of 651 reviews
Rating 2 - Terrible. 38 out of 651 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean ,breakfast was pretty good, we only stayed one night, there are plenty of shops and restaurants nearby and its very close to the motorway
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
This is a budget hotel and that is okay. You get what you pay for, but my issue is that it advertises having a pool, vending, ice machines, etc. when it does not. To be fair, it does have a pool and an ice machine, but the ice machine is broken, and the pool area is closed and filled with boxes of stuff. It seemed to be pretty clean but the mattress is hard, the pillows are flat and the towels are thin. I would not recommend this place for families with children, as the other lodgers there that I met were a little "methy" and I felt "on guard" even as a large adult male.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room. The pool was not available. Breakfast was good...very good tasting coffee.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are amazing here really wish the pool was open but other than that..
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
One of the best places we've stayed. Breakfast was good, service was friendly. I definitely recommend this location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My stay was perfect. Loved the comfortable bed. Staff was super friendly.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was dated but maintained pretty good. Water pressure was great seems this is an issue at motels and hotels. Breakfast was lacking but at the rate what more can one expect. Bed was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean facilities.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very clean, love the waffle maker
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, womderful front desk staff
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Everything was ok but I dont understand why a handicap room was booked for someone who was not handicapped. I requested a handicap room as both of us was handicapped Staff was great though, it needed other items in the room besides what was offered
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean & comfortable. Staff were very friendly and reasonable price.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the cost. The bathroom is small and the towels are rough but I slept great on a comfortable bed and everyone was very friendly.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was quiet and clean, the beds were comfortable and we enjoyed the breakfast. Lots of fast food restaurants within walking distance.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! The staff were amazing, the room was cozy and clean, and the location was central to all sorts of amenities.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially appreciated the breakfast options of English Breakfast tea (teabags and hot water available all days of my stay), yogurt and fresh fruit (oranges and bananas during my stay).
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. friendly staff Roomy rooms.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and comfortable. probably the best scrambled eggs i have ever had in a hotel.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Staff & service
Staff was very friendly and helpful at check in. She had to move us because the first room smelled strongly of smoke. Breakfast was limited. It is very convenient to the freeway and fast food restaurants.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The bed is super comfy. Run was clean. Bathroom super small, but really all you need.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great. Check in and out was a breeze. And did i say staff were great! The room could have used a good cleaning, lots of dirt around the floorby baseboards and even spiderwebs there. We would choose here again tho. Bed was comfortable and did have a goodnights sleep.
Stayed 1 night in Oct 2025