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"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"We've only been here for a stopover, having had a short but pleasant stay. "

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"The room was very clean and in great condition. The bed was super comfy and the pillows were nice and plush. The closet was a huge walk in style so I was able to unpack and not have to feel like living out of a luggage bag. I loved the in room refrigerator. The shower was powerful and luxurious. Internet connected easy and was a good speed for working. Being an American speaking English only all staff was kind and spoke English for me. I felt right at home."

"good"

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"Great service as always "

"Nice and good hotel in the hills with wineyards outside. Not so english speaking but not so strange since this not is a international tourist place."

"Great breakfast."

"Very charmy"

"Das Zimmer musste dreimal gewechselt werden, bis man ein Zimmer bekam ohne fremde Haare vom vorherigen Gast an der Bettwäsche sowie im Bad. Es wurde in dem 2wöchigen Aufenthalt nicht einmal das Zimmer gereinigt. "

"Very nice rooms close to the A9 fair price "

"Sehr aufmerksamer Service beim Frühstück. Sehr vielfältiges Frühstücksbuffet, das mit Sorgfalt angerichtet wurde und viele selbstgemachte Sachen enthielt. "

"Location "

"It is a nice and confortable."

"Staff were very friendly and helpful"

"The positive: Very helpfull and kind personal. Great breakfast, easy parking. The negative: The place is somewhat used and old and the nearby town is “ghostey”. Overall great value for money! Perfect spot for a nigh-over on your way south/north. "

"Nettes Personal saubere Zimmer. "

"Great food and service "