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Reviews of Fairfield Inn & Suites by Marriott Elizabethtown

2.5 out of 5
Fairfield Inn & Suites by Marriott Elizabethtown
1031 Executive Dr, Elizabethtown, KY

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 195 reviews" "
Rating 8 - Good. 67 out of 195 reviews" "
Rating 6 - Okay. 26 out of 195 reviews" "
Rating 4 - Poor. 8 out of 195 reviews" "
Rating 2 - Terrible. 4 out of 195 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Janet

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Third time staying at the property and I just felt the gentleman checking us in was very unprofessional. Seemed to be a bit put off that we rang the bell to get his attention to check us in. This was after standing there for a bit. We asked for extra bedding and he just seemed annoyed. We hadn’t experienced this before at this particular hotel.
Stayed 1 night in Oct 2023

6/10 Okay

mark

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Matthew

Stayed 1 night in Jun 2023

8/10 Good

Ruth Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were passing through and needed a place to stay for the night. Great location
Stayed 1 night in May 2023

6/10 Okay

Pam

Travelled with family
Liked: Cleanliness, staff & service
After going to eat and to WalMart, when we arrived to enter the building from the back entrance, our key cards did not work and we had to carry all of our stuff around the building to the front. It was not a big deal for us; however, if someone really needed to get in that door, it could be very inconvenient. We reported it to the person at the front desk who said it'd been that way a long time. Our bathroom sink drained very slowly which was inconvenient particularly when getting ready to go somewhere. It was an average size room, not very roomy. The beds were comfy and each one had 4 regular size pillows, not the small square ones.
Stayed 1 night in Apr 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows. Great shower. Staff was helpful highly recommend
Stayed 1 night in Apr 2023

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Just a spot over during the trip home
Stayed 1 night in Feb 2023

10/10 Excellent

Veronica

Stayed 1 night in Oct 2022

8/10 Good

Lucius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Lots of restaurants to walk to
Stayed 1 night in Aug 2022

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Hotel !
Staff was extremely friendly and helpful! Room was exceptionally clean and very comfortable with extra pillows and blankets available. AC worked great and actually got cold! Would totally stay here again. Average breakfast but enough to fill up in the morning
Stayed 1 night in Aug 2022

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great, Breakfast was only till 8:30 and they were out of eggs at 8:15. Attendant was not helpful.
Stayed 1 night in Jun 2022

8/10 Good

joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Monty

Travelled with family
Bed was very uncomfortable. Especially the pillows. No support at all.
Stayed 1 night in Oct 2021

8/10 Good

nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. We received a hot breakfast, which is not always provided even though the websites say it is. I have stayed at a few Fairfield Inn & Suites now and have had a pleasant experience each time.
Stayed 1 night in Oct 2021

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Beckie

Meh
The beds were too soft. Overpriced
Stayed 1 night in Jul 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean hotel, good accommodations.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The continental breakfast was a bit dissapointing.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not happy with room
Stayed 1 night in Apr 2021

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and room were great. Bed was comfortable. Everything clean
Stayed 1 night in Feb 2021

4/10 Poor

Lucia

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Cleaning person didn't wear a mask and sneezed
Sadly all of my reviews during the pandemic are related to whether or not the location could make me ill. I thought this was a very nice building well made and comfortable beds. The cleaning person was wearing no mask and was sneezing while she was cleaning rooms. In this time of the pandemic I have no tolerance for this.
Stayed 1 night in Dec 2020

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front was fantastic. We were here for a soccer tournament and she was great.
Stayed 2 nights in Nov 2020

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

John M

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kentucky Stay
It was great, we got breakfast and everything was clean and very nice.
Stayed 1 night in Jun 2020

10/10 Excellent

Marc E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great, room was spacious and very clean bathroom
Stayed 1 night in Jul 2020

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive stay for the price!
Everything had been amazing! Very clean, AC worked great! Beds comfy, loved the soft carpet, the bathtub was long and perfect for hot bath! Hot water long lasting. Customer service great was and the bfast bag was yummy!
Stayed 1 night in Jul 2020

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great find
PICked this hotel on a whim, but was blown away by how nice the property was - bonus points on tv size and channels including Netflix.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020

10/10 Excellent

TARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing stay and very quiet as well as clean.
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Maury

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t find anything I didn’t like about this property.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It was nice that they had complimentary coffee and tea however the water was luke warm. The only elevator in the hotel was out of service so we had to carry our suitcases and bags to the second floor.
Stayed 1 night in Dec 2019

8/10 Good

Bristyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses were really hard. Newly renovated hotel abd they missed what makes a good nights sleep. Everything else was great.
Stayed 1 night in Nov 2019

10/10 Excellent

yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Mysonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019