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"We had an issue with a broken door lock and had to move rooms, which took some time and disrupted our sightseeing plans. However, the staff handled it well and were very apologetic and helpful. Overall, it was a good stay — the hotel is nice, the rooms are modern, and the staff were all kind. Special mention to the young gentleman working at the lobby who was always friendly and helpful whenever we passed by."

"The interior just looks like in a castle. Very nice interior, big rooms, lovely staff and the hotel is near everything."

"Staff were super friendly and helpful with directions to our various excursions. Rooms comfortable, and had all amenities needed. Hotel next to lots of shops and restaurants plus right next to a metro line. Overall a great option for a city break. "

"Clean, comfort of the room, very spacious"

"excellent location, comfortable room and above and beyond service"

"Everything was perfect room was spacious Parking was secure. Tram station just opposite to hotel. I preferred walking so most of stuff you can found in 30 minutes walk"

"Courteous"

"Everything went well, room was fine and as described, staff polite and helpful. "

"Staff, location."