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Reviews of Super 8 by Wyndham El Paso IL

2.5 out of 5
Super 8 by Wyndham El Paso IL
25 Linco Dr, El Paso, IL

Reviews

6.6
Rating 10 - Excellent. 21 out of 113 reviews" "
Rating 8 - Good. 33 out of 113 reviews" "
Rating 6 - Okay. 31 out of 113 reviews" "
Rating 4 - Poor. 14 out of 113 reviews" "
Rating 2 - Terrible. 14 out of 113 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

4.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Debbie

Disliked: Cleanliness, property conditions & facilities
Was old, room was somewhat clean. Oneof the beds was broken. The breakfast was just cereal so to day continental breakfast was a gar stretch.
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Stayed 1 night in Apr 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Stained bedspread and towels.
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Errol

Liked: Staff & service, property conditions & facilities
Enjoyed
Stayed 1 night in Feb 2024

6/10 Okay

Durward

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Double Charged
We were double charged for our stay and Hotels.com or the hotel itself would not fix it
Stayed 2 nights in Jan 2024

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing for breakfast unless you wanted cereal. No fresh fruit, muffins…etc. no waffles… the waffle machine was broken. Coffee wasn’t hot just warm
Stayed 1 night in Dec 2023

2/10 Terrible

george

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallest soap. No glasses or cups in room. See through and raggedy towels. No guests and would not let me check in early. I can no longer rely on Expedia quality ratings.
Stayed 1 night in Nov 2023

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good place to stay couple nights
Stayed 1 night in Oct 2023

8/10 Good

Dora

Travelled with partner
Liked: Staff & service
I guess ok for the money but frig was dirty and no cups--I went down to the breakfast area to get some to use in our room. I couldn't figure out how to connect to the Wifi but the front desk man was very helpful.
Stayed 1 night in Oct 2023

8/10 Good

Jesse

Stayed 1 night in Oct 2023

6/10 Okay

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Carol

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Judy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Ruth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the place to stay!
1st room I was given reeked of smoke (a non-smoking sign was not in hallway, just that it was an accessible room). Was then given another room that did have the non-smoking designation. When I turned on the AC the room then started to smell of cigarette smoke. I checked to see if someone was smoking outside of room (on ground floor) but no one outside. Eventually I ended up turning unit off & turned on bathroom exhaust. In the morning when I went to speak to an employee about the room there was no one in the office area. That evening upon returning to the hotel the woman who checked us in was again at the desk. I showed her the photos of the missing smoke alarm cover & the disintegrating lampshade she told me someone must have stolen the cover & she’d remark that I reported the damaged lampshade so I wouldn’t be charged! The top sheet of the bed was close to be being considered a sheer curtain it was so thin. The one & only ‘soap’ in the bathroom was a dinky 2”x1” thin sliver. I’ve never seen a hand soap that small in a hotel room before, besides not a bigger one for use in shower/tub. We stayed here last Fall for ISU’s Family Weekend & had a very good experience so that’s why we booked here this year. Staircases we’re blocked by construction materials, furniture was in hallways. The AC unit in other family member’s room was missing the metal cover & all wiring, etc completely exposed. Very disappointed, will not stay here again. Take this hotel off of Hotels.com
The smoke detector (or what’s left of it!) Front Desk said a guest must have stolen it. Housekeeping didn’t notice this & report it?
Condition of one of bedside lamps. There again, why not replaced (all shades in room looked the same dingy (old?) color.
Stayed 2 nights in Sep 2023

4/10 Poor

jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Last resort hotel
The hotel was rundown, building code violations everywhere. Rooms smelled like smoke or urine. Boxes, plastic wrapping, trim and broken doors in the hallway or under the stairs. Our room was missing the air-conditioning cover, another party with us wires exposed smoke detector missing. Had to re boot and set the cable box 2x. El Paso is a quaint little town but will not return to this hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, comfortable room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
The room was very clean. I could have used a slightly softer bed but was fine for the night. The bathroom was very clean as well. If stay at this hotel again.
Stayed 1 night in Sep 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Steven

Liked: Staff & service
Dirt in the corners, microwave still had spaghetti in it, food under the bed, mattress was rock hard, breakfast was coffee and cold cereal. Woodys,restaurant down the road was excellent.
Stayed 1 night in Sep 2023

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not Again!!
Stayed in this hotel four times within the past two months. Numerous small issues will ensure that I will not be staying there again, I accidently left a clothing item in the room. When I checked with the hotel to see if it was in their lost and found I was told nothing was turned in and then proceeded to get a lecture on checking the room for personal items before leaving. Lamp had a burned out bulb. Only one package of coffee instead of two. Refrigerator didn't work. Trim by the door lock was broke. Desk clerk extremely hard to communicate with. I'm not picky, but all of this was too much.
Stayed 1 night in Sep 2023

6/10 Okay

Darcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reserved a king sized bed but got a double bed.
Stayed 1 night in Sep 2023

2/10 Terrible

Candy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Losty reservation and wanted to over charger desk clerk had no idea what he was doing didn't stay will never go this way again
Stayed 3 nights in Sep 2023

10/10 Excellent

Alfred Ayuketah

Stayed 4 nights in Aug 2023

2/10 Terrible

Greg

Disliked: Staff & service, room comfort
Better off sleeping in vehicle
The air conditioning wasnt working and it was probably cooler outside than in the room and thats not saying much. Hot water was also almost non existent. Would of been better off sleeping in the truck than staying in this hotel. Best to just stay away from it completely if you want a comfortable stay
Stayed 1 night in Jul 2023

2/10 Terrible

jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Female at the front desk was very rude. They're was not a manger Avaible until the next morning. The problem was now. they wanted to charge us more money for 1 more person. Reservations got all messed up I had it for Saturday instead of Friday canceled that and got Friday night but only 1 person in the room and wanted to charge more for another person. Which is bull. I asked for a refund and they have not done that. They also canceled are reservation because of all they could not help correctly then..
Stayed 1 night in Jul 2023

10/10 Excellent

Pamela

Stayed 2 nights in Jul 2023

4/10 Poor

Jerry, Madison

Liked: Staff & service
Disliked: Cleanliness, amenities
Misleading breakfast.
Stayed 1 night in Jul 2023

6/10 Okay

Nancy

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Edmond, Conway

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to the highway. Breakfasts are cereals, orange juice, and coffee.

2/10 Terrible

Barbara

We didn’t get to go. My husband was in the hospital with a bad infection. I tried to cancel this reservation on 7/13 but could not get Expedia online or phone. I tried again on 7/14 And was told it was too late for refund. I will never use Expedia again
Stayed 1 night in Jul 2023

2/10 Terrible

Crystal

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty, had unmentionable items in room my grandchildren were in. Desk clerk didnt believe me. Will not recommend!
Stayed 1 night in Jul 2023

4/10 Poor

Greg

Stayed 1 night in Jun 2023

6/10 Okay

Tina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Rebekah

Liked: Room comfort
Fine for an overnight
Quick stop off the interstate for an overnight. Easily accessible. Hotel was older, lighting was really dim, but maybe that’s a good thing so we couldn’t see how dingy it was. Beds were comfortable though. Perfectly fine for us to catch a few winks at and then leave early morning.
Stayed 1 night in Jun 2023

2/10 Terrible

Lucas

Travelled with group
Disliked: Staff & service, property conditions & facilities
I stayed here for a festival. lack of places to charge devices. the hotels main line phone for all rooms was not connected to anything. the staff made me seem like it was a chore for them to do anything i asked. room cards were shut off everyday.
Stayed 4 nights in Jun 2023

10/10 Excellent

Judith, Delray Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean
Stayed 1 night in Jun 2023

2/10 Terrible

Brad

Disliked: Staff & service, property conditions & facilities
This hotel is very dirty. Sheets were stained, room not vacuumed, no soap. Very lacking. We were there with a group and we had the "good room." Staff was rude and not willing to help. Definitely will not be back!
Stayed 1 night in Jun 2023

6/10 Okay

Ralph

Stayed 1 night in Jun 2023

2/10 Terrible

Geni

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Gary

Travelled with partner
They had practically nothing for breakfast
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
NEVER AGAIN
My room was NOT the one I reserved. The toilet didn’t flush right and was teetering back and forth. Microwave didn’t work. Little fridge was obnoxious sounding! In the morning while getting ready to depart, my motel room door came crashing open! Luckily I had the chain across! Obviously it was someone with a key although they hid when I went to see who it was!
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Booked two king size bed rooms and was given two double bed rooms instead. Also hotel wasn’t giving out keys to the rooms because of a system issue. We needed to ask someone to access our rooms. When we asked for a discount, the woman at the front desk said we were lucky we weren’t going to be charged $300 per room for the night. No consideration for any inconvenience they caused. Mattresses were stiff and hard, the pillows were ok
Stayed 1 night in May 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the desk was very nice.
Stayed 1 night in Mar 2023

6/10 Okay

Sarah

Travelled with family, Travelled with group
Disliked: Cleanliness
Room assigned wasn’t turned over yet. Given different room where cleanliness was subpar as well.
Stayed 1 night in Mar 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Not the greatest
The hotel smelled like smoke, even though it's supposed to be non-smoking. The top cover on the bed did not look very clean. The beds were decent, but could've used a variety of pillows, instead of three very soft pillows. The bathroom seemed pretty clean, but one of the two lightbulbs was burnt out, so it was kind of dark. The free breakfast consisted of two kinds of cereal, milk, apple juice, and coffee. I would look elsewhere in the future if staying in this area.
Stayed 1 night in Feb 2023

10/10 Excellent

Nancy s.

Liked: Cleanliness, staff & service, room comfort
Will stay again
I stay in this area a couple times a year and had been staying a t the other motel. I'll stay at this one from now on. Only disappointment was that I could have booked cheaper directly with the owner. Still a great value.

8/10 Good

Patrick K.

Liked: Cleanliness, staff & service, room comfort
Good stay! No problems!
We stayed in El Paso because our niece was having a wedding reception in Benson. The hotel was good, the front desk people friendly. Nothing fancy, but the room was clean and housekeeping was great - friendly and very helpful.