Exterior

Reviews of Riad Le Mazagao

2 out of 5
Riad Le Mazagao
6, Rue El Hajjar, El Jadida

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 70 reviews" "
Rating 8 - Good. 18 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 2 out of 70 reviews" "
Rating 2 - Terrible. 8 out of 70 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Sara

Travelled with group
Appalling service
We arrived for our stay and there was no person available to accept us. We went back in the morning to check in and question why there had been no person to check us in and we were turned away and told they were not accepting guests! Cost more money for our party of 5 persons. A great inconvenience
Stayed 2 nights in Sep 2022

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location!
We have stayed here during 2 visits to El Jadida, Morocco. Both have been great stays. It's centrally located within 150 metres of the old city. Many good reataurants in the area and close to the market area. Clean and quiet with a wonderful moroccan breakfast, including freshly squeezed orange juice. The only problem that we had was with the water in the room. There was no hot water but was remedied by using another shower. I'm sure it will be fixed shortly. I highly recommend this site.
Stayed 2 nights in Feb 2020
Response from le mazagao on 11 Feb 2020
merci beaucoup pour votre avis favorable votre visite nous a fait énormément plaisir .

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Riad gives you an idea of what life would be like behind many of the walls you see in the city. The staff were excellent, super friendly and although we did not speak any of their languages the natural goodwill overcame any problems. No tv but excellent wifi and the rooms and communal areas were comfortable and clean. Adjacent to the market area there was alyways something to do or see. Excellent choice.
Stayed 3 nights in Oct 2019
Response from RIAD LE MAZAGAO on 27 Oct 2019
Merci pour votre retour positif . A très bientôt au riad le mazagao

8/10 Good

Chopin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from RIAD LE MAZAGAO on 26 Oct 2019
Merci pour votre retour positif . A très bientôt au riad le mazagao

8/10 Good

Elmahdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good stay, very happy especially with Mina and Moustapha who were professional and adorable. Only issue is noise at night but they can't do anything about it, as it's near the medina, which is crowded... especially on weekend. Otherwise excellent stay, recommended.
Stayed 1 night in Aug 2018
Response from Rachid el ouariti on 25 Aug 2018
Merci beaucoup pour votre avis sur notre riad . Nous espérons vous accueillir très prochainement .

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our caretakers spoke neither French nor English, altho they were very sweet. Owner lives in Switzerland and was not easy to reach. I had to keep trying to contact him without internet and it was very frustrating. In fact, we were unable to connect to the wifi during the stay. Other reviewers have mentioned "Chantal", who was apparently not around when we were there, and probably would have made a big difference. However, the riad is charming and comfortable, in a good location in an interesting town.
Stayed 2 nights in Apr 2018
Response from Rachid El ouariti on 10 May 2018
Bonjour Anonymous. Je suis content de votre retour constructive suite à votre séjour chez nous . Normalement il ne ya pas besoin. De quelq'un qui parlent le français si vous suivez ce qui est écrit sur mon mail de confirmation tout est bien expliquer et en plus de ça à votre arrivée sur place je vous appelle vn pour fixer avec vous les heures de départ et de petit déjeuner alors je pense que ce problème est réglé .à propos du WiFi vous avez. Bien constater que nous avons bien un routeur wifi dernière génération sur place. En plus d'une ligne téléphonique fixe dont je vous ai parlé lors de votre arrivée , n'oubliez pas que c'est le Maroc et le wifi n'est pas de la même fiabilité comme en Europe et il ya souvent des beugues puisque c'est que de ADSL et dès qu'il y'a un grand nombre d'utilisateurs eh ben ça déconne . malheureusement moi et Chantal ne pouvons pas être sur place pour le moment mais nous essayons malgré tout de vous offrir même à distance un service correct chose que vous avez constaté quand même vu que le riad et charmant les gardiens sont gentils et le petit déjeuner et copieux et délicieux. Merci beaucoup pour votre visite et j'aurais aimé avoir un commentaire qui porte votre nom pour savoir exactement de quel hôte s'agit il

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely riad with good service and delicious dinner. Parking nearby as the front door is down a small walking lane but ask anyone nearby and they help. Easy access to Portuguese city.
Response from Rachid el ouariti on 22 Apr 2018
Bonjour merci pour votre avis positif et j'espère vous voir très bientôt

10/10 Excellent

Marilyn, Vancouver Island, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Moroccan hotel.
We loved the Moroccan décor, and the friendly atmosphere.
Stayed 3 nights in Oct 2017
Response from Chantal on 14 Nov 2017
Thank you for your nice comments and your excellent appreciation. Receive my friendships from Morocco.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
Riad Le Mazagao is located just outside the Portuguese City and just around the corner from the market. The host, Chantal provided detailed instructions on how to get there. The riad was beautifully decorated. I particularly like the paintings in the room. Chantal showed me a binder upon arrival and explained to me the attractions and dining options in El Jadida. All in all, the riad is a great choice in El Jadida.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly host/owner, lovely decor
An authentic Moroccan house, with many original features dating back to 1835, according to the owner/host. Wonderful first night in Morocco. The location is ideal for those wanting to see El Jadida's main sight -- the Portuguese fortress, including cistern. I'd highly recommend this charming riad.
Stayed 1 night in May 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad in a convenient location.
My stay was most enjoyable, and Chantal was extremely helpful with explaining about the riad, providing a great list of restaurants and things to see and do, and also arranging transportation for me for an early flight out of Casablanca. Highly recommended, and the riad itself shows the work and loving care that she has made it. Thanks very much Chantal!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice read . Chantilly could not do enough fro me even took me to the bus station and negotiate my taxi fare to safi. I would highly recommend this hotel
Response from Chantal on 27 Sept 2016
Thank you very much for your comment. I hope your stay in Safi and Marrakech went well.

10/10 Excellent

Ming Wai, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay :)
I stayed in the Marrakech room of Riad Le Mazagao for 3 nights. This riad is well furnished and is in excellent condition. The toilet is not en suite but only next door, not sharing with anyone else. Shower is good. The room is spacious and clean, with a nice firm double bed. The location is very central and close to everywhere. The keeper is friendly and extremely helpful. I would recommend this riad to anyone traveling to El Jadida.
Response from General Manager on 12 Sept 2016
Thank you very much for your excellent review. Hoping to have the opportunity to see you next time, inch allah!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Great location if you want to stay in the heart of el jadida, close to the souks, restaurants and the beach. Not for the one who seaks a calm and quiet location. Chantal who runs the place really made us feel at home and was helpful at all times!
Response from General Manager on 12 Sept 2016
Thank you very much for your excellent review. hoping to have the opportunity to see you next time, inch allah!

10/10 Excellent

Kru, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in El Jadida
Charming Riad that was extremely comfortable. The staff was great as well as the location. We only got to stay there one night but wouldn't hesitate to stay there again in the future.
Response from contact@lemazagao.com on 12 Sept 2016
Thank you very much for your excellent review. hoping to have the opportunity to see you next time, inch allah!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Delightful. Great place to stay in El Jadida.

10/10 Excellent

Himkaar, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great, homely Riad
Felt more like a home than a hotel. The rooms were more than adequately equipped. I loved the rooms that were decorated in typical Moroccan style. The staff were extremely friendly and helpful. Did not have much difficulty finding it because I just asked around.

10/10 Excellent

SURESH, Loughborough U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great riad with a charming owner
well located riad, street food /restaurants just outside the door.beach and town 10 minutes walk away.Chantel the owner is a very knowledgeable and helpful guy,always asking if she can do more to make the visit more enjoyable.

8/10 Good

Jill, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great authentic riad
Great little riad, right near the Portuguese city and souks, lovely roof terrace adorned with flowers and plants. Authentic moroccan rooms, comfortable beds and a lovely host!

10/10 Excellent

Philip, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice riad, excellent location
This riad has an ideal location right across the Portuguese City and the Cistern. Chantal, the french lady who owns it is wonderful, and immediately makes her guests comfortable. She is always available to offer guidance, and genuinely cares about the authenticity of the Moroccan experience.

10/10 Excellent

Amy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
I'm from the UK and stayed here for four nights with my Belgian friend. It's such a beautiful, stylish hotel/house! The photos don't do it justice. The owner Chantal was interesting, warm, welcoming and went out of her way to help us. The rooms are really spacious; so much attention to detail is shown throughout her lovely home! With just three rooms, the place retains a unique, cosy atmosphere, yet the terrace is perfect for meeting others from all over the world and just relaxing. Can't recommend it enough.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable home away from home.
Great place to spend a couple of relaxing days in El Jadida. Rooms were clean, comfortable and beautifully decorated in traditional theme/decor. Giant serving of delicious couscous for dinner, fresh juice and excellent coffee at breakfast time and friendly recommendations for local activities. Couldn't have been better!

10/10 Excellent

Andre, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming...
Chantal is so welcoming and helpful. The room was spacious, well decorated. The location is perfect; just in front of the Cité Portugaise. It can be noisy at night since you're right in the middle of the action, but that is to be expected everywhere in Morocco, unless you go outside the city. Just bring ear plugs and you'll be fine. I would recommend this Riad.

8/10 Good

Tyler, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Location is amazing right at the entrance to the Portuguese city and the souks. Rooms are clean and large and the breakfast was great. A warm welcome was provided upon arrival. Google maps and the website have the incorrect location as of our stay making it difficult to find the actual location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good location, right next to the "cité portugaise". The owner is very friendly and makes sure you have everything you need. Would go back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very great stay
We stayed 2nights in that hotel. It was perfect. The owner is very welcome. The breakfast was delicious and rooms have wifi. The location is great in the center of the old city .

10/10 Excellent

William, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Le Mazagao
Just stayed here for two nights. Chantal, the French lady who runs the place, was extremely kind and helpful. She went so far as to research info on the Internet for me, helped get a taxi and change money in the Messina. Rooms were clean and nice atmosphere. The riad is on the second floor over an arch that is the gateway into the Messina directly across the street from the old fort, so great location.

2/10 Terrible

Juan José

Disliked: Cleanliness, staff & service, property conditions & facilities
Es una estafa. El alojamiento ya no existe. Está cerrado. Me quedé en la calle. Increíble que Expedia haga estás cosas
Stayed 2 nights in Jul 2023

2/10 Terrible

Ulrike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Vorsicht Betrug! Dieses Riad gibt es schon lange nicht mehr. Der Besitzer ist ein Franzose der sich in Frankreich befindet. Als Kontakt ist auch eine französische Telefonnummer hinterlegt. In der Nachbarschaft haben wir erfahren,dass schon mehrere Personen diesem Betrug zum Opfer gefallen sind. Vorfall habe ich Expedia gemeldet, aber dieses Riad wird immer noch angeboten
Stayed 2 nights in May 2023
Response from Le FRANÇAIS on 22 May 2023
Hallo Herr, von welchem Betrug sprechen Sie? Da Sie während der Öffnungszeiten nicht anwesend sind, ist es normal, dass Sie niemanden finden, der Sie empfängt. Nachdem er oder das Problem verklagt wurde, gehört das Riad einem FRANZOSEN, der in FRANKREICH wohnt. Bist du ein Rassist der Franzosen ????.

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It‘s Not Open…. We stand behind closed Doors and it was hard to find another riad so we took an expensive hotel to stay.
Stayed 1 night in May 2023

2/10 Terrible

Martine

Stayed 1 night in Apr 2023

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Hervé

Stayed 1 night in Apr 2023

2/10 Terrible

Ambrogio

Ridicoli.
Non mi hanno aperto. Riad chiuso. Ho contattato assistenza hotel.com e non hanno risposto neanche a voi. Mi hanno lasciato fuori.
Stayed 1 night in Feb 2023
Response from Le mazagao on 11 Feb 2023
Bonjour Madame vous n'avez jamais séjourner chez nous . Vous ne vous êtes même pas présenté et je ne vous ai pas facturé de pénalité de non show alors je ne comprends pas pourquoi vous laissez un avis négatif

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Rhisim, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le riad est en soi très agréable: belle chambre et belle terrasse. Rachid, Mina et Mostapha sont aux petits soins. C'est un plaisir. En revanche, à éviter pour ceux qui aiment le calme. Le Riad donne sur la rue principale de la médina, donc on profite de tous les bruits tard le soir et tot le matin. Dommage car le reste est sympa.
Stayed 1 night in Nov 2018
Response from Rachid on 14 Nov 2018
Merci pour votre avis . A très bientôt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtig riad, mooie kamers, heerlijke terras, heel vriendelijk en behulpzaam personeel; omgeving s"nachts wel druk.
Stayed 4 nights in Oct 2018
Response from Lemazagao on 30 Oct 2018
Merci pour votre retour positif . A très bientôt au riad le mazagao

4/10 Poor

schlumpf, Kitzeck

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
hübsches, sauberes Haus; Personal kann nur Arrabisch (kein Französich, Englisch, Spanisch). Alle Dienstleistungen (Taxi...) muss der Tourist bereit sein selbst in die Hand zu nehmen. Das Personal kann die lateinische Schrift nicht lesen. Eine Kommunikation ist unmöglich. Über Handy musste ich mit Hrn. Rashid über Preis und Aufenthaltsdauer verhandeln. Es gab keinen direkten Ansprechpartner vor Ort.
Stayed 2 nights in Oct 2018
Response from Lemazagao on 28 Oct 2018
Merci beaucoup pour votre avis constructive .nous tenons compte et nous faisons de notre mieux pour régler tout ça

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but too noisy
No air conditioning or fan in the room,doesn’t allow you to sleep with the window completely shut. The result is you hear all the noise from the street below...
Stayed 1 night in Aug 2018
Response from Rachid el ouariti on 30 Aug 2018
Merci beaucoup pour votre retour . C'est vrai que la petite chambre Marrakech est sans climatisation mais les autres chambres sont dotées de climatisation réversible et c'est pour cela qu'il sont plus chers .a très bientôt

2/10 Terrible

Luca

Disliked: Cleanliness, property conditions & facilities
Esperienza negativa
Prezzo assolutamente inadeguato per la città, stanza con boiler acqua calda che perdeva acqua e scovolino del bagno appoggiato sul water senza contenitore. Wifi non funzionante. Personale gentilissimo ma che non parlava minimamente inglese o francese, ho dovuto discutere per avere la fattura.
Response from Rachid El ouariti on 8 May 2018
Bonjour monsieur . Je comprends votre mécontentement par rapport que vous n'arrivez pas à communiquer avec vn les personnes sur place qui ne parlent pas couramment le français ni l'anglais mais sachant que vous aussi monsieur nous ne parlez que l'italienne car j'avais du mal a communiquer avec vous en anglais que je maîtrise à la perfection alors il ne faut pas critiquer au Gens ce que vous ne faites pas vous même .à propos de la suite ouarzazate que vous critiquer sa salle de bain normalement ce n'est pas la chambre que vous avez réservé sur le site et une fois sur place vous avez voulu changer en me parlant par téléphone je vous ai expliqué que le cumulus avait une petite fuite et après visite de la chambre vous avez accepté de la prendre alors je ne comprends pas pourquoi. Vous parlez de ça sûr votre commentaire . Par contre il fallait parler de votre malhonnête attention de profiter que les gentils personnes sur place ne parlent pas français pour vouloir partir sans payer les deux chambres et vous Avez fait un grand cirque et même lorsque je vous ai parlé au téléphone vous avez essayé de baisser les prix et vous m'avez dit que je dois vous faire un discount sous prétexte que vous ne payez pas si on vous donne pas une facture sachant que lorsque vous réservez via une centrale de réservation ce n'est pas à moi de demander la facture mais au site où vous avez réservé .et malgré tout ça je vous ai proposé de vous envoyer la facture par mail chose que vous avez refusé.et la preuve que vous étiez de mauvaise foi et malhonnête c'est que lorsque jai envoyé mon avocat pour vous faire la facture et régler la note vous l'avez bien oublié sur la table et c'est mon avocat qui vous a dit de la récupérer.bref il fallait avoir honte d'écrire ce commentaire mensongaire qui ne colle pas avec la réalité des faits .

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Riad typique Marocain
À deux pas de la Médina, dans un rue très animé, vous aurez un dépaysement total dans ce Riad. Seul Bémol Mustapha et sa compagne ne parle pas un mot de Français ce qui rend très compliqué la communication même si Rachid peut être contacté par téléphone.
Stayed 2 nights in Apr 2018
Response from Lemazagao on 13 Apr 2018
Bonjour et merci pour votre avis positif .c'est que c'est une étape ou je ne peux pas être sur place , mais j'essaye de faire de mon mieux pour faciliter le séjour de mes hôtes .

8/10 Good

EDUARDO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
we thank you for your evaluation. Best regards. Chantal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen
Der Suck ist sehr einheimisch und daher spannen und lustig zum beobachten. Interessant ist auch die Zisterne und das Portugisenviertel.
Stayed 1 night in Sep 2017
Response from Chantal on 11 Nov 2017
Danke für Ihren Kommentar. Mit freundlichen Grüßen.

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad de 1835
Quartier populaire mais très authentique, accueil par Chantal 5 étoiles! Un petit riad datant de 1835 avec carrelage d'origine, nous avons passé un excellent séjour.
Stayed 2 nights in Sep 2017
Merci Charles pour votre excellent commentaire. Cordialement. Chantal

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Michel

Liked: Cleanliness, staff & service
Riad bien situé
Visite de la citerne et des remparts portugais de la ville.
Merci pour votre commentaire. Bonne continuation de vacances à vous et votre compagne. Cordialement. Chantal du Mazagao

8/10 Good

pierre, figeac france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La dame qui tient ce ryad est très professionnelle. Tout est très bien tenu L"emplacément est excellent Nous avons eu acceuil de qualite . Si je devais revenir je reviendrais la sans hesiter
Response from Mazagao on 15 May 2017
Merci pour votre excellent commentaire. Au plaisir de vous accueillir à nouveau à El Jadida. Chantal du Mazagao

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Riad idéalement situé
Séjour famille sur la côte Atlantique marocaine qui nous a permis de découvrir la vieille ville portugaise et ce somptueux Riad placé juste en face
Merci infiniment Jacques pour cet excellent commentaire. Cordialement. Chantal

10/10 Excellent

sh0345, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ポルトガル都市の前にあります
電車の駅からは離れていますが、ポルトガル都市の入り口の目の前にあります。リヤドだけあって最新設備はありませんが、心地よく過ごせます。天井が高いだけに夏はきっと涼しいと思うのですが、2月&大雨の寒さにエアコンがなかなか追いついてくれませんでしたが、これも仕方ないかなあと思います。なので 最新設備&バスタブ&バスルームと部屋のしきりは扉(カーテンのみです)を希望なさる方にはオススメしません。 オーナーの女性はとても親切で、私たちの早朝出発に朝食を用意してくださり、タクシーも一緒に見つけてくださいました。また利用したいと思います。 (日本語は通じません。英語、フランス語、アラビア語が通じます)
Response from Chantal on 1 Mar 2017
コメントありがとうございました。 ベスト思い出。