Family Hotels & Resorts in El Gigante from NZ$38

"This hotel was AMAZING! For anyone who has accessibility issues, I would contact the hotel in advance and ask to have a room near reception/the pool. We actually timed it once and the walk was over 4 minutes to our cabin and there were lots of stairs. We're all able bodied so it was fine but I can imagine this would be difficult for some. The restaurant food was delicious. The breakfast was a buffet and it was amazing. We had 1 dinner onsite on our last day and all the food was incredible but it's significantly more expensive than eating in San Juan Del Sur. Most days, we went into town to grab a late lunch or fried chicken or street meat for dinner later. All in all, it was incredible. The pools were super fun, my kids loved the water slide and the waterfall jump. We saw howler monkeys. Watch for the monkey poo on the deck. The staff do a good job cleaning it up but it's still there sometimes. The horseback riding from the property isn't crazy expensive, it was like $46/horse, which was very reasonable. I had already booked a private tour through someone else so we stuck with that. The room does have an inventory that you're supposed to review within 3 hours of checkin, the bowls and drapery rod were missing from our room so I reached out to them. The front desk use WhatsApp and are very responsive. Also, something to note, the power went out 3 times during our visit, only 1 time was it for over 30 minutes, the other two times were short. Just something to know. "

"EVERYTHING was perfect."

"I will be very objective. Room was ok. Beds were comfortable and clean. Shower and sink barely water coming out. I had to ask for maintenance to come and check it out. They did their best: very run down it seems like ut was a wonderful property back in the day but it felt like was totally abandoned. Staff looked unhappy. They never greeted us. I had to keep asking how are you.!! Breakfast was ok but felt understaffed and overwhelmed. "

"Beautiful place. Great friendly staff "

"Enjoyed our stay staff was excellent "

"Clean room, beautiful Cabana, Staff very helpful and specially the Rest. servers. "