El Frances Beach Tours and Activities

Everything was so good, nice and clean, spacious bathroom

We went to the port on a Tuesday afternoon and it was easy to find the staff. They also communicate by WhatsApp. The boat rides went fine. The staff at the resort were very friendly and helpful. If you want a second cup of coffee during the breakfast, you'll have to flag the staff down. The hotel room was good and we liked the bed. Lots of beach loungers with shade available during the midweek. Food was good, but a bit pricey. Beach was nice, the water could be rough if boats pass by. The water isn't as clear as the other islands but this one is much closer to the city. The resort dogs and cats were friendly. There are day pass visitors but we didn't feel like impacted the service level from the staff. We didn't like that the jet ski staff would ride into the designated swim spot. Seems like an accident could happen and it also makes the water quality worse. One thing to note about the property is that they asked for reviews from us several times.

The room was perfect - spacious, authentic and well maintained. The staff were very helpful, even accommodating our toddlers meals. Would happily return!