Holiday Homes in El Castillo de las Guardas

"The hotel was in very poor shape and we decided we could not stay at all - we had booked and prepaid for 2 nights. We were refunded. "

"Rooms need to be updated. "

"It was a massive disappointment! We booked this hotel specifically to spend a day at their spa for our babymoon. When we got there, they told us all spa amenities were closed until the next day at 11 AM, when we were expected to check out. Had I known, I wouldn't have booked this hotel or even stayed in Aracena at all! It is misleading that they do not let you know beforehand on which dates the spa will be closed. I won't be back. "

"Good place to stay"

"Our room was great except for the lighting which could be improved. In particular there is a desk and tea making area in a dark corner under the stairs and there is no light over the desk. I would have liked more power sockets near the bed, The bathroom was good except that there was a lot of space wasted on having two sinks and yet there was no flat surface to put anything on. We moved a bedside table from upstairs to use. We liked the secure parking and enjoyed the breakfast. the restaurant doesn't open until 8.30 pm which I know is not unusual in Spain but it would have been nice to be able to get something to eat in the bar. The hotel is convenient for the town and for going out walking which was our reason for being there."

"Undoubtedly the worst hotel I have ever stayed in. We were a family of 4, with small children. The family room has a sketchy and a wobly set of stairs that brings to the Mezzanine where the bathroom is. I was terrified of my kids falling from the stairs. We had to abandon our reservatiom to seek for a place where at least we could sleep in. The beds were god awful, they only gave us one pillow, and when I asked for more, The rude staff member said they were fully booked and only had two of the worst pillows I ever had the unfortunate privilege of using. They advertised a restaurant and room service, but they don't bring the food to the room, nor do you have access to a menu. You have to go downstairs and order and pick up the order. We spent 2x more than what we paid originally to get emergency accommodations. My son called this place a Bootel, cause he said it was Boooooooooo. And I agree. Also, there are no good restaurants nearby, it is in the middle of nowhere. Who did they bribe to get this 4 star classification, that was money well paid, cause I wouldnt give it 1 star, let along 4. I could keep going, but my fingers hurt of how angrily I'm typing this. STAY AWAY FROM THIS TRAP!!!"

"A unique property with a great history. The room was a generous size yet still cozy and comfortable. We enjoyed spending time in the common area and had a great breakfast as well. :)"

"Great communication. Easy to check in, and had everything we needed. Lovely welcome pack of essential items as well."

"No key when we arrived early in the morning security helped us out and we had to make a phone call they did answer and apologise and gave us a different room ok stay you get what you pay for so it’s really good value "